Platinum Fitness

This facility keeps your contract going, not allowing one to cancel despite what they might tell you. They will tell you there is no contract, yet you have to show up in person and then wait 60 days while they keep charging you. Their customer service is terrible. Manager Kurt is a condescending ass.

Long time member at platinum on speedway wilmot. I moved to south side so i decided to try this location. Out of two tanning beds one was broken. And i had to find out after i signed up for tanning to switch to bed number two.
I get in bed two and the machine wouldnt start. So i called the front office from the bed and they said it was paused when it shouldnt have been. It took extra time to start and when it finally did it kicked on too strong and either burned my eyelashes or some hair or the bulbs burned. Because i smelled it. Then after 20 seconds it exploded and broke and shut off.
The locker rooms are filthy. The whole gym is so small and terrible quality. I decided to cancel my membership after this one visit. This is not the gym for someone like me or someone with bare minimum standards even.

I have been a member since it was golds guy and there is finally some improvements recently.
Construction have been made and now the place is a bit bigger thanks to a pool that is now covered and become and extra room.
Weight machines and free weights have been replaced although some of them are still a bit dated specially the treadmills.
The other gyms also have newer cardio machines but who knows, maybe they will eventually get to this location also in a few years.
Overall if you need a place to work out without all the glamour it’s not a bad location but can still use a lift.

3.5 stars ( Unilocal, why can’t we half star, yo?)
Good little gym with decent equipment. Some new some old. I had everything I needed for my workout so no complaints.
Parking seems a little tricky. I got lucky and saw someone backing out while I was at a red light, otherwise I’m certain I would have had to drive in circles as I was visiting and am unfamiliar with the area.
$ 15 for a day pass which is on the higher end of what I’ve paid but no big deal.
Didn’t seem like there was much more to choose from in the area in terms of an actual lifters gym. Plenty of Anytime Fitness locations but Platinum seemed the best option for anyone looking to lift weights and not just go to the #gym #so #they #could #update #their #status.

I guess they are remodeling the place.
Last time I was here everything was rusty and dirty but now it seems like they got some new weights and machines.
I wish they could have fixed the AC because it seems like it’s always off when I’m here and I’m not sure if it’s a continuous problem or maybe I’m just not lucky. :)
I think the northwest side location is better but this one is not bad.
It is smaller than the other ones but if you come here to work out like you mean it, it shouldn’t matter to you.

I’ve had nothing but good experiences at this gym. It’s small, it’s limited, and it isn’t always easy to park to get here– but I like the intimate small space and it’s never too busy for me to find a machine. They used to have a pool and it is replaced by a dance/​workout studio, but there is still a sauna and jacuzzi (they aren’t always working, but hey). The staff seems friendlier here than the Speedway location and I get more help when I seek it. They validate your parking at the garage nearby, and it’s nice for people who live downtown to just trek over.

Tried to cancel. KEEP YOUR COPY! They will «accidentally» have no record of it and continue to charge you. PLUS, they wont give you the number to their corporate offices which is (520) 797‑0000. *** The manager of this location actually understood my griping and helped me to cancel my membership when all other locations shunned me and «forgot» to call me back. THANK YOU!

I love this gym! It’s old school! Nuff said. If clean and sanitary is what your looking for than go to a hospital but if a REAL gym is what you want and want real results than this is the place… no high pressure for personal training sessions. In fact the staff is very polite and friendly they are also knowledgable about exercises and equipment.

I was at the gym last night. There was a personal trainer, Thomas or Tomas, working with a young lady. One of the machines had not been used for about 5 – 7 minutes, so in the essence of time, I tried to work in-​between. No sooner had I added weight and moved the flat bench over, did Thomas come over and order me to move. His tone was incredibly rude, arrogant, & very condescending. All I was going to do was work in-​between, there was no why reason we couldn’t share.
Fed up with his remarks and tone, I refused to move, reminded him I am a paying member too, & that policy is — trainers cannot «call» or «hold» equipment.
He just ignored me and took it upon himself to push the flat bench in my direction in frustration. The edge of the bench hit my shin and nearly knocked me over. Thankfully I was paying attention and I grounded my feet, otherwise I would have fallen into another guest, twisted my ankle, or worse… fallen backward and knocked my head on a piece of equipment.
Please do not register with Platinum Fitness or attend this this location. The customer service is poor, employees are just there for a paycheck, and my safety was put at risk.
I have called the director of personal training and filed a formal, corporate complaint. I have also asked to speak to the manager of this location by the end of the day. I will be revoking my membership and signing up with another gym!

This gym is really grimy. Half of the equipment is out of order or falling apart. No matter how many times I request new foam mats, the filthy ones remain,
even though they’re probably $.50 each. Alfredo is the only genuinely pleasant employee, all of the rest are a bit on the arrogant side. I actually witnessed one of the trainers (bald, bulky guy) throw a tantrum because his computer mouse wasn’t working. No lie-​as I ran on the treadmill I saw him hit the mouse on the desk repeatedly as hard as he could, rip out the cord almost knocking over the desk, and then throw the mouse across the office area. ‘Roid rage much? I was frightened. It seems as though none of the patrons have learned any gym etiquette as they stare blankly at their phones while sitting on the machines, wearing loads of nauseating perfume, and now I’ve noticed people bringing their kids to play on the one of the six functional treadmills that could actually be used by someone who’d like to work out. The only redeeming qualities are the Saturday morning yoga class, the Thursday night Spin class, the incredibly motivating instructors of the two previously mentioned classes, and of course, Alfredo, the front desk dude. Must transfer to the Y.
They’ve upgraded a few machines and it’s a little cleaner. Not as many broken machines, except for the Spin bikes which are in pretty bad shape.

Worst gym ever! The equipment is old, it’s not sanitary and John one of the employees there is a prick! He’s rude and should not interact with any customers or he will make them lose more business. Defiantly will not recommend this gym to anyone.

Disgusting locker room, constantly broken equipment, horribly rude & uninformed staff, & sketchy clientele in a questionable area. Bad reputation confirmed. This place has literally NO redeeming qualities. With so many choices downtown, why this one? Yuck.

This is a great location downtown and very convenient for people to get a workout in during the work day. I have been using Platinum Fitness and their locations for several years and have always been treated very nicely. Some of the equipment is new and some is a bit dated but I really like the atmosphere. If you haven’t checked out this location yet, you should!

I always like going to this little gym with its rag tag equipment and south-​side feel. It’s the only gym that still has an old school ambiance and less distractions than the others. Game on!

It has just gone from bad to waaaay worse. Machines that were broken when it was still Gold’s Gym have not been fixed, water damage from years ago is getting worse and now the locker room is collapsing due to some long neglected plumbing problem. Neglected and old equipment plus a staff who just don’t seem to care about it means I’m rethinking joining the Y up the street. April would have marked going to Gold’s Gym for 9 years, but they changed it to Platinum like pulling the rug out from under me. I guess this passes for «business practice» in the Decrepit Pueblo.
Time and decency prevent me from pouring out all the negative feelings I have about this place. If I could have given this place no stars I would have.
This town just continues to stink and Platinum Fitness is another symptom for the decay of this horrible cesspool that thinks it is an American city. Honestly, I can’t wait for the day I leave this sty of a town and never have to return.