I am super disappointed… I typically have gone here without a problem or dilemma with my order but today of all days makes this experience bad. Its New Years Eve, ordered a 3 topping half/half MEDIUM pizza… What i get when i get HOME to eat was a rectangle(the box style) pizza with one side having 1 topping and the other side having 2 toppings not to mention NO extra sauce. NOT What I paid for or what my receipt states should be on my pizza. This was a $ 12 pizza… Sure I may have used a coupon but SERIOUSLY how do you screw up an order THAT badly! Not how I wanted my last 2015 meal to end.
Chris C.
Tu valoración: 2 Tucson, AZ
Did the online order as always. at the 45 min mark called the store to see where my pizza was. The person that answered the phone acted like we trying to place a new order kept asking about sodas and cookies Finally just asked for the manager because you have no clue what you are doing. Was told by the manager that my pizza left over 30 mins ago. So I got a credit of 5.00 off next order. 15 mins later the guy shows up with my now lukewarm pizza. The driver seemed like he could care less that you ordered a pizza. We asked for cheese and we got 2 packets.
Esperanza S.
Tu valoración: 3 Tucson, AZ
Our waitress was great but the quality of Pizza Hut dine in is going down the drain. It was boring and lifeless. Very drab. Of course all the kids ate including my picky eater. They really need to get with the times though.
Darryl N.
Tu valoración: 4 Tucson, AZ
Very helpful people. Came up with candle for our birthday cookie. Decent pizza, very clean, attentive service
Karen r.
Tu valoración: 1 Tucson, AZ
This is for my dine in experience only. Have ordered online and picked up, and never had an issue with that. Only 3 tables, way too empty for a Pizza Hut at 5pm! Was yelled to by guy behind counter if we were dining in. Yes, then told to wait. Server Casey told us from a distance to sit anywhere. OK. Quick look around. Booth tables had stainless steel tops. Thought they were dirty, but they only looked dirty b/c of what looked like spots of tape that they couldn’t get off. Not appealing. When Casey finally got to us my menu was so «GRODDY» that I had to wash my hands after. When she took our order I told her about it, and no comment, she just flipped it onto another table. I’m sure she didn’t clean it or dispose of it(which it needed). Wasn’t friendly at all during our entire visit. Window sills and woodwork near booth needed a serious, serious cleaning. Heavy dust on the ceiling fans. Just felt like I wanted to take the pizza and run. Ordered pizza and breadsticks. In any other PH I have been to, the breadsticks come out first. After 15 min I asked Casey where the BS were, and she flippantly said… they take as long as the pizza. I told her to cancel that part of the order. A. I didn’t need her attitude and B. I wanted to eat my BSs first! Pizza was good, as always, but the poor service was uncalled for. With only 3 tables, one of which was done, there was no reason for her to be this way. Oh, and we were not given plates or silverware, so after the pizza was brought to us, I waited to see what she would do. She took plates off the salad bar, gave them to us and walked away. I had to yell to her to ask for silverware. Even that took a while. I ate a small piece of pizza in full while waiting for the silverware to arrive.
Luke S.
Tu valoración: 1 Tucson, AZ
This review is solely based off of ordering for delivery: it was by far, the most complicated order I have ever place for pizza… Very frustrating.
Crystal G.
Tu valoración: 4 Tucson, AZ
Stopped in with my son for a quick lunch after the carwash next door. Children 3 and under are free for the lunch buffet! What a nice surprise. You also have the option of just the salad portion of the buffet or the whole thing, also a nice surprise since I’m trying to eat healthy and pizza isn’t really on the list. Nice, quick place for already ready food and there was only one waitress/server in the dining room, but she was on top of everything and helping everyone quickly.
Ted Y.
Tu valoración: 1 Marina, CA
the building looks nice and clean then I seen why thats it went inside the place was empty no one came to help us i seen four employees just walking around doing nothing looked straight in our eyes and ignored us completely
Guadalupe D.
Tu valoración: 4 Tucson, AZ
Amazing Service: they always ate nice and they are always willing to help you. Lunch Buffet available at a very reasonable prices and pretty spacious enough room for a party/get together or just a simple date for two or more. Love this make for lunch or dinner. They also have a drive thru window which allows you quick drive up service and at the end of the day not. Many pizza hut offers this.
Megan M.
Tu valoración: 2 Tucson, AZ
Wasn’t impressed with the service, for being totally empty it took a while for someone to even welcome me and see what I needed. The older gentleman that helped me wasn’t the friendliest and I had to remind him of the soda I had ordered. The pizza ended up being quite greasy, the bottom pulled away from the top, so after the first bite you were getting more topping than crust. Next time I think I’ll order from the golf links location, they seem to care about customer service and a quality product.
Rachel R.
Tu valoración: 4 Tucson, AZ
Love this Pizza Hut! Always kind and speedy service.
Mark S.
Tu valoración: 2 Tucson, AZ
This review is for the lunch buffet. My buddy had a coupon. Well, actually, it’s one of those fundraiser cards you buy when your co-worker’s kid is selling them and won’t leave your office until you buy one. I would not dream of going here without that discount. Come to think of it, the discount may not be worth the gastrointestinal distress I experience after I eat the buffet here. You may think that’s from eating more pizza than an entire kid’s soccer team after a huge victory, but no, it’s because the pizza from the buffet is not fresh. The crust is dried out and the toppings have turned to rubber. Oh yeah, let’s not forget the wilted vegetables in the«salad bar». I always ask myself afterwards ‚“Why did I do that?” Obviously, when I am hungry, all my blood is rushing to my stomach and there is not enough to run my brain. Pizza Hut may be fine for delivery and hanging out with friends over a few beers, but I say avoid the buffet.