Midas

I’m not sure how the actual car service here is because they turned down my request for service. I understand everyone wants to go home at the end of the day. However coming in at 5:30 for an oil change when this place closes 6 now that’s pushing it. The man at the front told me they had enough work to close out the day. But how about a sign that says no appointments taken after 5:30 or something on the website. I’m going to assume this is not the practice by the owners or managers because that would be a loss of business. I’m more upset that I wasted my time coming by here if I would’ve known that no appointments were taken 5:30 or after I would not have come. I just thought a bit rude to be turned away. Closing at 6 for a repair shop seems early as well considering during the week people work to normally 5 but oh well. If they don’t want the business it is there loss. People should know not come in anywhere remotely close to 5 because they will probably turn you away.

Tim and Bill took great care of me. I just needed my front brakes changed and they did a great job and were very honest about other things… Also they didn’t try to trick me into buying a bunch of cr@p. Price was great to me tho I can only compare to one other place and the dealer that I went to before.

I took my 2014 Silverado in for a new flowmaster muffler. These guys are great! I was in and out in a very short time and am very happy with the service I got. Kudos to the team at Midas!

The guys here are great. I’m a veteran and the guys here at midas do a great job of working with me. I am on disability so money can be tight and with that in mind the guys here at midas helped me with the bill. They nocked of a nice penny; the bill still hurt but they made the pain a lot less. It was things I needed but as it goes unexpected things always come up. I would tell anyone looking to get some work done on there car to come to this midas they will treat you right.

I’m not a regular at midas. Actually this was my first visit and it was on a holiday. Im so happy they were open. I’m from out of town on vacation and they came to the rescue when I needed to have my tire replaced. A special thank you to Jeff for ALL the help getting me back on the road. Im truly grateful, bless you guys.

I’ve been in a couple of times to have minor repair work done on my SUV and could not have had a better experience. Guys are professional, courteous and have never tried to SELL me anything. Performed the work required at a reasonable price, and even done extra super-​minor things without charge, completely unheard of by a mechanic!
I will return!

We had a groupon to have an oil change before and that’s why we came to this location. Jeff took care of us, I never felt so comfortable on any shops because I keep feeling they are trying to take advantage of me since I don’t know anything about cars, my husband helps me with that and he cannot always be with me.
Anyways, since then we came to this location and we don’t mind to drive all of the way here just because Jeff is very informative and willing to work with you to get your car in good shape. We had to change mechanics.
Try this location. You won’t be disappointed.

Terrible. Was given a quote for tires for my daughters car by manager Jeff. I asked him what kind of tires he said Goodyear. When my daughter went back to get the tires that Jeff quoted the price was much higher. when she got the car back it had Ling Long tires on
it. When I told him that we want the Goodyear tire the he quoted he said it would be another $ 100 more.
I asked that they just put the original tires back on
he said he had to check with the manufacturer.
Unsatisfied with that I called the number he gave me to talk to the owner Christian. After 3 tries he finally called me back. He said they couldn’t take the tires back because we drove on them .wow. obviously we wouldn’t have driven on these crappy tires if Jeff had put on the tire which were quoted.
So buyer beware. Especially young ladies.
Worst experience I’ve ever had at a repair shop.

Shady service and add things on you don’t even need. Get a second opinion with these guys.

Best place in town! They were punctual with my appt time, very friendly, very communicative and honest! I wasn’t pressured into additional work on top of my oil change. I had a poor experience at another location and called these guys to thank them for being so great in contrast and to wish them a happy holiday season and let them know they earned a forever customer. He was very concerned about my bad experience at the Oracle location, but appreciative of my call. He even remembered who I was when I reminded him of a conversation we had 6 months ago! He genuinely cares about his customers and providing great service.

I’m going neutral here because I didn’t get to use their service. Why not? Because when I pulled up, it was really busy and I was unclear where to go to request an oil change. I drove around in (tight) circles a bit before giving up and driving away. Maybe I’ll try them earlier in the day when they’re waving their oil change signs around.

While the staff was polite and friendly, the service was awful! I have an older vehicle that has had minor issues in the past, and this isn’t the first time I have taken my car to this location. I came in explained the problem, and was assured that they could fixe problem same day for around $ 1400. We’ll once they were done my bill was slightly over $ 1600, and I was assured it was fixed. It wasn’t even a whole day and I had to bring it back with the exact same issue, and after fighting with them over labor costs had to pay another $ 400. But it doesn’t end there, less than two days later and the problem still isn’t fixed. Yes this is now the third time in four days my car will be with these guys… I mean really???

I’ve had work done on both a older fox body mustang and a late model bmw. Jeff and his crew greated me with a kind and professional
attitude on both occasions. Jeff, the manager is what keeps me coming back. I love his work ethic, and integrity. He always treats me right with my bill at the end. I never have to make an appointment as Jeff always takes me right away when I need it. This is my go to mechanic in Tucson.

i have always gone to midas back home.
when i moved to arizona, i somehow forgot that midas existed. i was going down the street to a competitor that didn’t have great customer service and would always try to upsell me on something i probably didn’t need. i think this happens a lot when women take their cars to get an oil change. the mechanics say, «hey! this broad doesn’t know anything about cara, so, i’ll sell her this filter and that filter and before she knows it, her bill will be $ 100+!»
i got tired of all that. so, when i saw a groupon that midas was offering, i decided to come here. though the groupon has been used/​expired, they are still honoring $ 10 value towards another oil change because i didn’t use the third coupon.
on top of that, they have always had availability to take me the same day that i call for an appointment and their staff is very friendly. if i have any questions, they’re honest with the answer. i feel taken care of here and will keep coming back until i leave arizona!