Ed Cains Auto Service

I am new to Tucson and struggled to find a good auto repair shop. After growing up with an auto mechanic father, I was reluctant to take my car to a stranger. The guys at Ed Cain did an excellent job: great service, fair price.

I have been taking my car to Ed Cains Auto Service for years. I have only had the best of service, integrity and expert car care. I would recommend Ed Cains for anyone who likes professional, personalized service in Tucson.
I take my cars to Ed Cains for awesome service and advice. I will definitely be coming back for all my auto needs!

I’m still mad about being taken by this guy. I had another shop attempt to fix the horn I asked to have done and they charged me for not completely fixing it. see info on Aastro transmission. the a/​c stopped working after one season so it has to be looked at. Why is this guy still in business?

Ed is a crook, plain and simple. Don’t let all the Jesus-​y stuff hanging around his shop fool you: he will lie to your face and cheat you. He screwed up his diagnosis and then held my car for ransom, until I sold it to him for pennies. I was so sick of fighting him on it. When I finally agreed to sell him the car for $ 100 or whatever, he went on and on about how he was probably just going to give it away as charity. As I was leaving, he ran after me asking if I knew it had a salvage title. I sure did, you jerk! He was so crestfallen, but seeing him hang his head and mutter, «I guess I really will have to give it to charity» is one of my fondest memories. What a crook! I wish I had found Odie over on 1^st earlier!

We went with our diesel and were told by other shops that don’t do diesel that he was the best in town.
Ed Cain ended up taking us for $ 1600 and did nothing with it. When we asked to take it to another shop, we luckily found another shop. He was very reluctant to give us our car back and asked for another $ 500 to take it as-​is.
We did not pay the $ 500 more, and came with a tow truck that morning, to our car that was left with the windows down for two weeks. Three boxes were put into the rear area filled with bolts and parts from what he had said he had done. The head was put on our seat without anything between the car part and our seat. Our seats are leather.
Overall, I’m very angry with not receiving proper service on my vehicle. When we took it to the mechanic that finished the job. He told us that prior work that was done was about 8 hours worth. Which means he was charging us $ 200 an hour.
It would have been better, to be honest and up front with the costs or if it was beyond his knowledge of the problem. To track the labor costs and show us what’s being done. Not avoid our phone calls, or be short with us when we are calling on progress. Our car was there for 3 weeks, and looked the same for the last two weeks until we decided to move it.