AutoZone

These guys are so helpful to a little old lady. They come out to the parking lot and put my license plate on for me. Another time they changed the headlight bulb for me.
Also, I just moved to Tucson and one of the first things I need to line up is an auto repair shop. They made some recommendations for me.
I’m no automotive expert so can’t judge their knowledge, but they can look things up on their computers with information/​articles about any make/​model. I’ve never had to wait long for service and the location is very convenient for me.

I’m a gearhead who lives in the area. I only shop here alot out of convenience but even that has just changed.
I went and bought several oil filter wrenches, including an adjustable one that was clearly an open box item (which I did not get a discount for). Whatever. The new ones were not boxed items, but were new and remained as such. I used the open box adjustable guy and went to return the rest. Employee did a super close inspection and determines I cannot return 1 out of the 3 (WTF). He even opened and smelled the bottle of polish I was returning, and flipped through each sheet of sandpaper that were clearly in an intact in bundles of factory packaging. He was clearly prejudiced from the beginning of the transaction, and obviously found «flaws» on the non boxed item because its NOT FREAKING BOXED! I was told that he was «the professional» when it came to determining whether a tool had been used or not and that his word is gold. When I asked about a manager he simply pointed to his badge «that’s me too», grinning while in tune with a stupid conversation his coworkers were having. I’ll be Amazon Priming my auto parts and supplies from now on, or heading down Park to Oreilly when I’m in a pinch because I don’t have to put up with the deity types.
Lines are usually long and they seem understaffed most of the time I’ve been in. I work in service too, and this is not how you treat a (now former) repeat customer.

Man I am so thankful for this place. I love that they decode the check engine light for me and they’re always so nice even though i don’t know whats going on.

Ive only dropped by here a couple times, pretty much your average Autozone. Staff is friendly enough, I just have a different one closer to my house.
This location is generally a little more busy then mine but I’ve never had to wait more than 5 minutes to talk to someone.