We have used Toshiba Business Solutions since they took over Omni(approximately 5 years). This company is HORRIBLE. They never keep their promises. The service agreement provides for 4 hour service, but it usually takes over a day for a service rep to show up. The sales reps call constantly trying to get us to renew our lease early, despite my constant complaints. PLEASE, TAKEMYADVICEANDDONOTGIVETHISCOMPANYYOURBUSINESS.