Shepherd’s Auto Body

These guys were great. I brought my 4Runner in with a crushed bumper and they had it fixed the same day I dropped it off. Jason is super friendly and very helpful. I got stuck in holiday traffic on my way to pick up the car and he waited for me to show up nearly an hour late.

Living here in Truckee, it is sometimes hard not to be pissed off at the businesses and restaurants that charge ridiculous prices that I believe are tailored for «tourists». But there are some businesses in town that are truly awesome and take good care of their customers because they are local. SHEPARDS auto body on West River St. Is one of them.
I had some minor scratches on my new car (from me being stupid and leaning against car with «bling on my jeans»)
I went to the OTHER auto body shop on West River and they wanted $ 140 to rub the scratches out. So I went to Shepards and Jason took my car in, spent 30 minutes on it, got almost all of the scratches off, washed it and said NO CHARGE!!! Just want to give a shout out to them… Give them your business people!

The guys at Shepherd’s Auto Body are very professional and seem to genuinely care about their customers, which goes a long way! A couple weeks ago I took my car in to get an estimate on a small dent in my bumper. I told Jason that I was hoping to fix the dent without replacing the bumper completely. He was happy to help and said he would be able to heat up the plastic bumper and massage it out, but that it would not be 100% perfect, and because of that he wouldn’t allow me to pay for the work. So I came back the next day and my bumper was fixed in about 15 minutes. There was no sign of the dent other than the bit of missing paint. I am so grateful for the help and I will definitely be returning the next time I need body work done.

This place is honest and professional. About two years ago we brought on our Nissan that I had just backed into a pole. We had already been quoted twice for almost $ 1000.00. We drove into the shop for a quote and the owner came out and said «I can fix that, let me just pop it out!» Minutes later he drove out the car and the bumper was completely fixed other than a small crease in the paint! We asked how much and he said no charge! Wouldn’t even accept a tip!!! He asked us to please come to him when we need him and we would call it even! Amazing place and family! They weren’t looking to make fast cash! Great place! They always take care of us!

Great to work with — gave us a very reasonable estimate and were willing to work with us to make it as economical as possible with still great results.

Stopped in today to have the rear bumper re-​attached. Dean laid on the ground in the parking lot, went back and forth to get various tools and, voila, it was fixed. We had no appointment and the problem was taken care of immediately. The receptionist was friendly and the service was top notch. I would recommend them to anyone.

A friend recommended this ship for auto body repair and I’m glad I listened! My car was side swiped and the side was smashed. They had parts ordered before I had my car in, fixed it quick, and even detailed the inside and out. My car looks new! Good place

This is the second car that they have had to repair for me in the last 8 years. They do an excellent job! Above and beyond. They were polite, thorough, easy to work with and had my car back to me as promised. They just did a beautiful job and I will recommend them to everyone.

Their service couldn’t be better! They fixed up my truck in a very timely manner and were very friendly and helpful in answering all my questions.

Had a pine cone fall on my new car and left a dent the size of a golf ball in roof, I thought it would be a simple fix but after a couple of estimates of 1K plus I realized that a lot was entailed for a simple dent: several coats of paint removal of window and bumper etc. Art and Jason were great at explaining the work and got the work done on time… the car is as good as new and will now always be parked in the garage as those green bombs are expensive

Really great experience with this shop which was a breath off fresh air after dealing with the other horrible auto body shop in town. Sheperds did a great job on our several thousand dollar repair job, was on time with the repairs and was overall very professional and simply down right nice and honest. As a long time Truckee local, I highly recommend this company! …and, no, I do not know the owner or anyone else who works there personally.

Really recommend Art and his crew. They take great pride in their work and are very good and what they do. Love keeping things local especially with people that really care about taking good care of their clients.

Highly recommend this shop! Art Lopez, the owner, does excellent work and is very fair.

While on vacation we ran into a little trouble, literally we ran into it. A half hour later and the sound our car was making told us that the dent in our fender was more than cosmetic. We stopped at another place to have it checked out and they said it would take two hours and cost upwards of one hundred dollars to fix. We decided that that really wasn’t going to work for us and decided to try out shepherd’s instead and let me tell you it was the best decision we made on our whole trip. Not only did they hammer out the area well enough that we could drive home on it but they did it within twenty minutes and for free. Thank you Shepherd’s you guys saved our trip! We will definitely be coming back here if we have any more car trouble in Tahoe!

Good peeps!
Seriously, I highly doubt the owner flipped anyone off as one review states. I highly doubt the owner of this shop would not help to do as small of a job needed or as large of a job needed.
Lol, the guy who’s review bad mouthed this establishment also said to take your car to advanced auto body down the street instead, LMAO, really??? I would stick with shepard’s and that comes from my experience living in this area for 60 years!
I can however, see shepard’s not completing a job some amature started if shepard’s thinks it is a liability to his shop ie, frame work, welding issues… i dont know but, if he turns down work, my educated guess is, it would be for a warranted reason, such as that.
I have gone here when necessary and have ALWAYS ALWAYS been received with the upmost in customer service.
I am not in the auto body repair business, I can not speak for the work they do. I can however, say that the owner takes what ever time is needed to answer all questions and to do what appears to me, to be a, TOP NOTCH! GOOD AS IT GETS JOB!
Also, if you look down the list of reviews… it should be clear that, this auto body shop, strives toward customer service. if you haven’t noticed, customer service is fading away in the market place.

We took in our Impreza for work last November after hitting a deer at Gold Ranch. The body work they did was amazing. It was absolutely painless from start to finish. The car came back looking better than new and a lot faster than we ever expected it to. Everyone there was helpful and polite. Although we hope to never have to come back (due to a car crash) we will definitely come back here if we do. We recommend to all who ask to for a great place to take your vehicle to.

I brought my car to Shepherd’s on recommendation from my Insurance agent and I am pretty sure that I will be calling the same agent to refer me out for everything! I met with the very courteous owner, Art, and he quickly emailed me an estimate and then went out of his way to email the photos/​estimate to the insurance company handling the claim so that they could forgo having to meet with me for an appraisal. It was super-​convenient that the shop worked so well with Progressive and my body work was done flawlessly and earlier than promised. If you have ever had repeated experiences with auto-​body shops, you know that this is rare, even for the simplest of repairs. To top it off, they gave my car a nice vacuuming. I am stoked to have quickly found an excellent auto-​body shop!

These guys rock. I took my 05 Dodge ram in as it had been hit in the rear quarter panel and the front bumper. Their work is flawless. I was hesitant as to how well they would be able to pull the dent due to the type of damage.
It looks better than before. Paint match was perfect, quality was excellent, and service was top notch. These guys are the real deal and I would not hesitate to refer anyone here in the future. They earned my business and trust.

AMAZING!
My truck with over 100k miles on it was sideswiped a couple weeks ago. The entire right side and front end were destroyed. I got some quotes from Shepherds and other Auto Body shops. Shepherds gave the best price coupled with great service. The competition just looking at it and gave me a number. Art (the owner) took his time to look it over explain things and a good quote himself.
When I got my truck back it looked like new. The paint had been rejuvenated, even where the truck wasn’t hit. They even detailed the inside along with wheels and tires. I cannot recommend them enough. Id give them six stars if i could.
Jon

I found Shepherds through Unilocal and it was such an utterly fantastic experience, I plan to get into more fender benders just to give them more business.
I brought my car in for estimates on two issues: a 3-​foot-​long superficial scratch on the passenger side acquired in the gym parking lot (not my fault) and a front bumper that wasn’t sitting flush after I’d tapped someone at a stop sign (totally my fault). Art, who I presume is the owner, asked me if I had some time, then took my car around back and had his guys fix both problems in 20 minutes, then refused to charge me. (Mind you, I have a raging cold and I’m pretty sure I forgot to brush my hair this morning, so this level of service was clearly either out of pity or simple goodwill.)
Art asked only that I come back when my car was in more dire straits. You better believe I’ll keep that promise.