Great that they expanded the store, went there for the first time today, the Growler station didn’t have anyone available and they had to locate someone, when she arrived she didn’t appear to be too friendly, when we asked her to rinse out the growler, she indicated they were not supposed to do that-we are supposed to do that at home, which didn’t make much sense because they tell you not to Cap when you transport them, which could mean that materials could get in it as you bring it into the store. They also had wording on the sign about samples which could be construed as negative. Customer service is the key to anyone returning, so my suggestion would be to hopefully train the employees and those interacting with guest to be customer service focused friendly and smile for your business to grow
Patty B.
Tu valoración: 4 Saint Pete Beach, FL
The«new» Super Kroger Store is awesome, well arranged grocery store. BUT when it comes to eating at the different places inside this Kroger, PASS the«Chinese food» area. We bought the General Taos with fried rice„ and the Teriyaki Chicken with fried rice. Totally NOT worth the price! The General Taos tasted like a bag from the freezer(per my husband) and the Teriyaki Chicken did not even taste like any Teriyaki was on it(plain chicken taste). The fried rice tasted better than the meat!
Sarah M.
Tu valoración: 2 Troy, OH
I stopped shopping here back in November when they seriously dropped the ball on my son’s accoutrements. I ordered balloon bundles and a marble sheet cake the week before. When I got to the store at the prearranged pickup time, the balloons were not ready and I had to wait 20 minutes. And they were expensive! We got the cake to the birthday party and finally cut into it, only to find a(maybe) ¼ in layer of chocolate on the bottom of the cake, the rest of it was vanilla. I felt like they scraped out the chocolate bowl into the sheet pan and called it good. When I contacted the store the next day, they gave me the canned response of «you can return it for a refund». Whaa??? Whatever. I like Meijer better anyway.
Tom S.
Tu valoración: 4 Dayton, OH
This is the best Kroger in the Dayton area that I have visited so far. It has all the usual suspects(gas, Starbucks, etc) that is expected, but I noticed that their beer & wine sections are extensive and the fresh seafood section was large. The store was clean and the customer service was helpful. When I am up this way, this is the Kroger I like to go to. :)
Sal G.
Tu valoración: 3 Miami, FL
Starbucks? No, this is definitely just a Kroger that happens to brew Starbucks coffee. Weak coffee makes for a very pissy man. I like strong coffee. I must say, though, at least it wasn’t rancid or bitter. I guess even finding a place that brews a cup of Starbucks in this part of the US was a stroke of luck. I will have to return if I am moving through this part of Ohio since there is no other option. Still better than Dunkin’ Donuts.
Thomas C.
Tu valoración: 4 Troy, OH
I like Kroger’s, because they have specialty items that the other(retail chain) grocery stores dont have. This place is always busy, and unlike wal-mart — they always have plenty of lanes open too. Very nice Wine selection, produce is always fresh and seemingly larger then wal-mart. The deli is nice, bigger seafood selections, breads, salad bar… they also have a Starbucks inside if your into that. Make sure you get the Kroger card… after $ 100 bucks of groceries(not including smokes or alcohol) you get 10 cents off your gas at the Kroger gas station for the current month.