Edible Arrangements

Received this beautiful edible arrangement for my BD. The fruit is premo… Chocolate dipped cookies are so yummy looking. Can’t wait to eat one. Came in such a cute porcelain dish. Everything is so fresh looking, you know it was just made rite before delivery. This will be my go gift for special occasions and a great hostess gifts. Thanks Troy Corners for making my day a special one.

The manager Jeni come in to the gas station I work at and convinced me to fill out an app there. I did and she kept telling me I would get more hrs and trying to convince me to quit my other job which I didn’t (thank god). I feel she used me for the mothers day holiday as an extra head to make sure her job was done so her boss wouldn’t yell at her. Anyways after the mothers day holiday she told me I wasnt doing good enough when there was only 4 ppl doing arrangements 2 were managers. she said they did better than me. Idk how she expects ppl to learn anything with 30 plus ppl there and she has u jump around from making baskets to skewering melon or strawberries than to dipping fruit right in the middle of making a basket. I worked there for mothers day when I could have been visiting my children who I don’t see all the time instead I was there making sure her job was done. Than she asked well I can call u back for the other holidays. why to use me than too? Make me do that instead be with my family. No thanks I’m good. Because of the experience I had working there. Made a few arrangements that had bad berries cuz they didn’t dip any that day. And ppl were in there waiting for their arrangements. Guy came in who lived 2 miles from store who they never delivered his arrangement for his wife and she had said oh that was suppose to be changed to not delivered in computer. Like wow really. Can’t even get ur drivers to get that delivered. I would never order from there. ppl would eat fruit and not change their gloves after. Gross! And back in the back is all disorganized and a clustered mess.

I ordered an arrangement recently for a graduation and was blown away by the quality of the arrangement and friendly staff. The fruit was delicious and the hit of the party. I also had the chocolate dipped fruit added and wasn’t disappointed. The delivery guy (big guy with glasses) was super friendly and accommodating. I will definitely use this edible arrangements for future parties!

I talked with Phyllis today after my family notified me that the Mother’s Day arrangement I had told them was coming didn’t arrive. The delivery company left a hang tag and my Dad tried to call both numbers that were left with no success. Phyllis was very helpful in resolving the issue and making sure my Mom knew I DID in fact remember Mother’s Day! I appreciate the time it took to resolve the problem. I use Edible for birthdays, holidays, moving in gifts, baby gifts… all kinds of things and I was seriously rethinking that before I spoke with Phyllis today. She renewed my faith in Edible Arrangements-​though I will always check the tracking number in the future just to make sure items are delivered!

BY FAR the worst customer service I ever experienced. Manager decided calling my phone and speaking over me was a good idea but I guess she doesn’t know what management and customer service really are. I would NEVER order from this store, the BERKLEY STORE HAS MUCH BETTER SERVICE! I DO NOT RECOMMEND THE TROY LOCATION TO ANYONE!

We ordered an arrangement with strawberries, pineapple flowers, pineapple hearts, grapes, melon and honey dew. Then we added FULL chocolate dipped strawberries AND chocolate dipped bananas. We had it sent for Mother’s Day as we are out-​of-​state. When my Mom sent us a picture of the arrangement I was shocked. There were plain slices of melon, honey dew and a few pineapples and NOTHING else– no strawberries, no hearts or flowers, no grapes and NOTHING in chocolate. The arrangement was literally half empty.
My brother called and they manager offered to re-​send it (and we agreed to). I am just shocked that they allowed this service in the first place. We were so embarrassed!
—-Update — -
The correct order arrived today and it is better but still missing almost half of the items we ordered.