Action Collision

After my truck got hit I took it to Action Collision and received top notch customer service from the estimator and all the office personal. They were ready to help me out if I needed a ride or a rental car. They gave a very accurate estimate on when my truck would be done. When I picked up my truck I was pleasantly surprised to see they had treated my truck like I treat it. The exterior was washed and the interior appeared to have been vacuumed out as well. They did a great job fixing the dent and gave me instructions to bring the truck back in the near future so they can wax the area that was fixed. I’d highly recommend this collision shop.

Maybe the best collision shop in the metro area. Great work. Marie and Mike are super!

Nothing like coming in after a great round of golf to find your car was hit in a parking lot. No note, no phone number, just here you go buddy, I left you a nice surprise… deal with it. So I wake up Monday morning and call my insurance company (Encompass) who if you do not have, I would highly suggest. They told me that action was the closest shop that they dealt with. I dropped my car off went over everything, including some other scratches that needed to buffed out and went on my way. They kept in contact with me while it was being done and removed the scratches and fixed it to showroom new. One thing I want to make clear is my interior was dirty, the dash, carpet, etc. and it was like they did a whole detail on my rig and it seemed like I was picking up the car from the dealership for a second time. All I can say is that they did a great job, I hope never to return (duh! I don’t want to be in another accident), but I want everyone else to know this is a great place to have your car worked on. I wish your company all the best moving forward and hope your move next door is an easy transition. Thanks so much!

I was stressed about this whole situation… I got hit and didn’t know how I’d get around, Action got me an out of my pocket rental for only $ 21.60 a day… They fixed my car on time and it looked as good as new! When i picked up my vehicle they gave me a free car wash and a waxsealant card after 30 days, done at the shop while you wait, how nice! The staff was so helpful and friendly which made getting through all of this much easier! THANKS ACTION COLLISION! I hope not to be back but I would come back again for sure and will refer you guys! Plus they do auto detailing and paintless dent removal… one stop shop

Pros: the outside of the car was near perfection. They did a really great job and in a timely manner. They wax and clean my car to perfection.
Cons: they left 2 new scratch on the interior of my car door. Also about a week after I picked up my car I find that in the backseat of my car, the thing that click into the belt buckle is missing as well. They finally contact me close to 2weeks after I picked up my car and we were able to make arrangement to fix the additional mistake on my vehicle.
Aside from the Inconvenience they did make sure that my satisfaction was a priority. Nice people!
But will I recommend them? Probably not simply due to the lack of communication I had with them. The manager email me 12 days after I picked up my car and stated that one of his worker tried contacting me the week prior. Which is false I didn’t receive an email or voicemail from anyone up until the point he contact me. And also while my car was in their care there was just a lot of lack of communication to keep me updated on the status of the car.

The absolute best repair shop that I’ve ever dealt with. The employees are very helpful and HONEST. I’ve used Action for all sorts of work from accidents to general mechanical repairs. They do paint less dent removal and detailing too. These folks get it done right the first time every time.

I was in a car accident and my front end suffered some pretty heavy damage. Action Collision did an amazing job! My car looked brand new after it was done; the repair job was great and they cleaned the outside and inside so thoroughly! I was very impressed with their work, and would recommend them to anyone who needs a friendly and quality collision shop.

i just got home from taking my car to Action Collision/​Dent Delete Services. I didn’t go through my insurance company this time. Out of pocket. The price to fix/​reattach my front bumper and fix a small dent on the back bumper was very reasonable. This is my second time going to them. I dealt with Mike Kozey, the mgr, as well as some of the staff. They are courteous, professional, helpful and efficient. After dealing with several «bad» body shops, this shop is a breath of fresh air. i would recommend this company to anyone that needs body work, dent repair, etc. super nice people at fair prices!

One of the BEST in the Industry! Their customer service is excellent and so is the quality of work that they did on my vehicle. It looks better then NEW! Great People and Great Workmanship! I would definately refer my friends and family to them! Thank you Action Collision for bringing my faith back in the Collision Repair Industry!