A & F Water Heater & Spa Service

A&F «fixed» our water heater over the summer and when the heat started to dissipate and the fan would run for hours at a time we called to have them out again. Previously, we thought highly of their service technician who told us that our water heater was definitely having some issues, but since it was still covered by a warranty to call them and they would replace it if we continued to experience problems. When we did call, the receptionist seemed like she was bothered that the phone rang and didn’t want to schedule the visit so instead said she would have someone call us the next day. A&F called the following morning and lectured us that the temperature is cold outside, the water heater was fine, we must take long showers, and that it was impossible for the fan to run for any longer than an hour. After our lecture we didn’t want them to come to our home.