This place is in the middle of the mall nothing special of fancy so I had low expectations. However they were not low enough. The brownie I got was almost inedible it was so dry! The carmel on top was stale and came off in a sheet not cool. I had to toss my 3 $ brownie out what a waste. I also got a peanut butter cookie which was ok but noting special just tasted like it came from a frozen box they reheated. I got an espresso to drink ick. It came from a push button machine not from fresh grounds it was stale. The girls working were nice but that did not help the food flavor. Come on Nestle your thing is baked goods I expected you to at least have something tasty.