We have family in Kewadin and Fife Lake and our neighbors in Lake Ann, we’ve recommend Team Bobs to all of them and they have kept everyone warm the last 8 years I haven’t been there to do it for them. Great service, keeping our friends and family warm Team Bob’s! Would recommend to everyone!
Cindy K.
Tu valoración: 5 Mesick, MI
We have been working with Team Bob’s for years. This year we had to replace our old furnace. Patrick, ours sales coordinator, came out to assess our home and provide guidance on what we would require. He came again when his install manager(Aaron) was here to assess the space to be sure the new furnace would fit. The install team came(yes, Patrick dropped by too). All of the team members(Scott, Jeff, and Dave) were professional and experienced and put us at ease. All had smiles and worked together seamlessly. I am happy to say that we are very satisfied with the level of service we received during this stressful process. We would happily recommend«Bob’s Team» to anyone!
Chris M.
Tu valoración: 5 Traverse City, MI
Great service and awesome people! Will do business with again! Very professional plumber.
Kent R.
Tu valoración: 1 Traverse City, MI
Last winter we checked my parents home in TC(they live downstate in the winter) and found the furnace not working. They had called Bobs before(stick on furnace), I called them and someone came out in one hour, great. The service call was only $ 125 but they charged us about $ 700 for a $ 125 part. Had to get it fixed to I approved the charge. Called Bobs a few days later to let them know the part was overpriced and they told me they the price for parts on the truck change based on what time of day it is So what they do is if you call them after 6pm the cost goes up hour by hour. A $ 125 part was almost $ 700 in the evening. THISCOMPANYRIPSOFFTHEIRCUSTOMERS. Never let them set foot in a house again. They will defend their policy of raising the price on a part as the day wears on.
Marin C.
Tu valoración: 4 Traverse City, MI
I bet there are more reviews for these folks over at Angie’s list, or something. Ah well, if you need heating, cooling, or plumbing they are at your service. We recently got AC(hallelujah!), and it has been a real lifesaver these past few weeks. Now, it’ll set you back like a couple K, boo. But, trust me you will be more comfortable(and your utility bills will run a little bit higher during the hot months too). Everything is a tradeoff.
David H.
Tu valoración: 1 Traverse City, MI
Over charges(by a lot) and underperforms. Unwilling to fix their mistakes unless you are willing to overpay them yet again. Not customer focused. I have no idea how businesses like this stay in business.