Wingstop

If your craving for wings is worth the crappy service sure go right on in to this location!
Gave this place another go hoping that they improved their customer service and drum roll please! NOPE still the same BS. This time at least the food was on time and ready to go. My only problem once again was the cashier. I gave her my card, she swiped it, I looked at my phone really quick to check the time and I hear a loud slap on the counter. I look up and her hand is on the receipt with the pen. I looked up at her and she has this stank look on her face. SERIOUSLY! I literally marked the receipt with no effort and brushed it to her. YOU DO NOT GIVE THAT KIND OF ATTITUDE TO PEOPLE!
They should give an option for negative stars because this place definitely deserves it :)

Typical wingstop with all the dressing. Food is good, price is ok. They have a great location and with a new dunkin donuts on the lot I expect them to continue doing well. Open til midnight.

User friendly app to place order for pick up. Food was nice and hot. My favorite is the lemon pepper but we also had Hawaiian and Hickory BBQ. I prefer classic wings over boneless because I find the meat more tender and moist. Seasoned fries are flavorful but at times a little salty though always delicious.

So I ordered my meal on the wingstop app at 7:15 and it said the food would be ready at 7:35. We went there, I paid and had to wait until 8:00 just to get my food. When I opened up the bag, I got spicy chicken tenders instead of what I ordered. (Regular mild). Terrible place and super slow

Solid chain restaurant with awesome lemon pepper chicken tenders and fries. I’ve grown obsessed with their fries and whatever type of crack they sprinkle on top of them.
Food takes a long time but I love the online ordering aspect and the fact they have beer.

Right on to the cook today! My chicken was crispy And deelish! Customer service was pleasant and food was ready on time. All that was missing was my ranch dip. Fortunately the chicken was on point so I didn’t miss it. I’ll be back.

Ok not even worth wasting my time to write a review, let’s keep it simple: Please stay away.

Lemon Pepper Wings FTW! Just had my first Lemon pepper wings, the taste was okay but it would be better if the wings were a little more crispy or the lemon pepper wings shouldn’t be too crispy? Well, I guess I don’t know at all.
To be honest, I don’t like this place. I mean, when I am seated on their chairs, I didn’t feel comfortable.

We always order the classic wings, lemon pepper and garlic parm to go. About 30 – 40 pieces. I am a fan of both flavors. They shouldn’t charge for extra dipping sauce though. Already paying an arm and half a leg for just the wings itself. The family enjoys them so I’m satisfied.

Our family has been ordering food at the Tracy CA Wing Stop on a very regular basis since they opened. We typically order online and it’s always the same thing [25 boneless chicken wings — PLAIN — with several side dishes].
Originally, when we ordered online we would enter the number of boneless wings that we wanted as one total quantity number; and because we were getting them «plain» we were always offerred to choose 2 dipping sauces for them — for FREE. We would enter our dipping sauce choices in a text box.
However, now you must select from specific quantities that are preset by Wing Stop. (Example: to get 25 now we have to enter that we want to buy 1 — 10 piece and 1 — 15 piece.) Now, keep in mind that IF we wanted them «flavored» we can choose to have up to FOUR DIFFERENT flavors for the total of 25 boneless wings!
Ok fine. So, set quantities — we can do that — still getting the 25 pieces. But there is now no longer anywhere that we can enter the dipping sauce choices. Well, ok… we just ask when we get there… which I do. So, when I get to the store to pay and pick up — I asked the cashier (Cynthia) about the dipping sauces. I am told — NO — our order only gets ONE and that if I wanted more, then I will have to pay $.79 each. Are you kidding me? The order is already over $ 26!
Common sense says we should still be getting 2 dipping sauces — technically — ONE per SET QUANTITY. But, no. Not according to Cynthia at this store. Furthermore, Cynthia tells me that if we had bought the «combo» then our order would have come with more than one sauce. WHAT? This makes absolutely NO sense what-​so-​ever!
So, according to Cynthia’s logic, I would have to place TWO separate orders really. One for the 10 piece (get one sauce) and then another order for the 15 piece (get one sauce). Seriously? The way the choices are set up online indicate they are «separate» choices for the specific quantities. They are BOXED up separately. Is Wing Stop’s bottom line really hurting that they cannot seriously accommodate providing 2 dipping sauces anymore? WOW.
There are people behind me, so I just pay for additional sauces with my order but I’m irked about it all and so, I ask Cynthia for the manager and she tells me there is no manager there. I then asked her for the Manager’s name. She tells me its Brian. I asked for his last name and she tells me she doesn’t know it. So then I ask when does Brian, the Manager, work? And, I’m told, during the day. So I then asked, if Brian only works during the day, who is in charge now? Cynthia turns around and calls someone up (I didn’t catch the name). When this persona arrives, I ask if she is the Manager on duty? To which she replies, No, I’m the «Team Leader.» She does not engage whatsoever with me, [no «Is there a problem — How can I help you sir?”] Nothing! At this point, I can see I’m not going to get anywhere with the «Team Leader» and I go back to Cynthia and ask for a piece of paper and pen and I leave my name and number asking to have the Manager (Brian) call me.
I step to the side expecting to be given my food which is sitting on the back counter. Meanwhile, Cynthia waits on the next person. I’m left standing there waiting to be given my order (again, it is just sitting on the back counter with our name on it — so I know it’s our order.) After a couple of minutes, I have to ASK Cynthia if I could please have my order. Ridiculous.
It’s been 4 days and still no call. (Which I’m sure is because that piece of paper promptly went into the trash after I left.) We’ve never had a problem with this store, it’s employees or the food; and that is why we have kept coming back.
Wing Stop CORPORATE– you have some serious work that needs to be addressed with the customer service skills for the management and the staff in this store.
And, since the customer service here isn’t up to par, we are most certainly done here.

The fries are the reason to go. They were amazing. The seasoning was interesting, it was salty and a little sweet.
The wings were okay. I had boneless Cajun and then Parmesan garlic. The Cajun was kind of bland, and the Parmesan garlic was just plain wings with a load of Parmesan cheese on on top.
The service was done with smiles and understanding. I only wish they had said the wait time.

Ordered the 50 wings online. Order was ready when we got there with no problems. We ordered teriyaki, lemon pepper, hot & louisiana rub, all very good but by far Louisiana rub was the best will definitely get more Louisiana rub next time.

Wow the most disappointing wingstop I’ve been too. Today me and my husband ordered the 10 strip combo for 2. The strips were miniature not like the strips I’ve had at other wingstop locations where they are at least twice the size! Why is this wingstop so stingy with portions?! The Bay Area wingstop I used to frequent would always be very generous and throw in a few extra wings or strips. But this wingstop literally gave me 10 little nuggets of chicken instead of strips. Very disappointed and I don’t think I’ll be back.

Wingstop, you were a formidable contestant to my tastebud! So I bought the mild boneless wings and the regular wings and they were OK, I have had better but this place was not bad, the thing I liked the most were the fries, very good and there were a lot of them, I would recommend this place to any chicken lover!

I’ve been here tons of times and every time the food is A+. The seasoning on their fries is not just salty– it’s sweet too, which sounds awful but works so well. I hate french fries from most places and I never turn down a basket here. This past visit, I tried their coleslaw, which was superb (not too runny, just the right amount of sweet, good sized pieces). The only thing I’m bummed about is that the one time I ordered online, they messed up my order (forgot the ranch, so what am I supposed to dip my chicken tenders in once I’ve already gone all the way home?) but that’s not a huge deal breaker for me. It also seems that their chicken tenders (the only thing I ever order) are getting smaller and smaller, the last ones I got were no longer than my middle finger.
My one big complaint is that they use tap water for their sweet and unsweetened tea. Out here in Tracy, most places filter their water (and I do at home) because the water is something like 70% ground water, so you can really taste the minerals and it makes the tea taste really dirty. So the one thing I would recommend for this place is for them to place a filter on their taps if they’re going to be using it for tea. Or maybe I’m wrong and they really just need to clean their tea tanks, because for all I know it could be mildew.

small wings and they don’t look appetizing. I would prefer a different wing stop. I even saw a chicken hair.yikes. I wouldn’t come here again.

Oh boy, when your hungry you just want to gooble it down but my damn fries weren’t cooked all the way!!! Their wings and drumsticks are hella small too.

We went back there last night to give them another try; and because our kids begged us to take them there to eat… I introduced myself to the manager, Bryan and he was nice and assured me that the chicken is going to be cooked. When the order came out; it actually looked like what the commercial looks like! It was the best wings we’ve had in a long time! Everything was perfectly seasoned, fried and prepped. They actually redeemed themselves. Good job!

Having a 30 min lunch, I only have so much time to get food and eat. I ordered via phone about 15 mins prior to my lunch. When I got there it took about 15 mins to pick up my order. The service was slower than I anticipated, but everyone was very nice.
The food was good for wings. I’ve had wings at other wingstop locations so I wasn’t excepting it to taste any different.
Overall good experience just hope next time it won’t take as long.

Love that this place closes so late. I hate that I can never get anyone on the phone and have to place my order online