Center For Sight

The doctor did caract Surgery on my mom everything turned out great no complaint there. The wait however to be seen is ridiculous. I had to leave early from work just to sit here in the lobby for over an hour. They schedule way too many people which in turn makes the customer services bad they are rushed and seem rude.

just want to update with where I switched to (from this place) because a lot of people on here indicate this office is the only one that will take their insurance. I found Accuvision in Livermore, they take my Vision insurance and it’s well worth the drive, believe me!

I’m writing this review while I’m here.
This is my first time here & as soon as I get in I’m automatically given attitude by the front office staff. I try to say good morning anyway but I’m cut off by this woman who says «I’ll be with u» & picks up her phone to call someone. — 1 star
They take my ID & my insurance card & tell me to fill out paperwork. I bring up the paperwork & they tell me to go «sit back down» & they’ll call me when they’re done w/​my insurance & ID. I’ve been here since 9 and it’s 9:40 & the only thing they’ve done is tell me how much to pay for my co-​pay which they decided to yell for from the desk to where I was sitting. — 1 star
This place is small, REALLY small. Unfortunately that leads to everyone’s business being heard, especially when trying to buy the actual glasses. This women didn’t have insurance nor did her daughter have a social security card… This convo was going on pretty much in the lobby seeing how everything is done in the lobby & yes, everyone heard this woman’s business about her daughter. The poor woman was so embarrassed. — 1 star.
I’m saving the last 2 stars for the doctor in hopes that at least he will be worth coming here for.. unfortunately it’s been over an hour and i’m still sitting here.

So I have to say I do not like to give negative reviews but I have to on this Office. The Dr. and staff were very unfriendly and working in the medical field that is the first impression you leave on a patient. I have never had my eyes dilated. They did not give me any of those glasses to wear after and I Drove and could not see a thing. I went to this office because this is about the only office that took my vision insurance. My co worker had a future appointment at the same office and they wouldnt even see her because she did not have a driver (probably a good thing)? So why was I able to have my eyes dilated, be seen, and leave when i was clearly alone? Next time I will be paying cash somewhere else forget about using your insurance sometimes not worth it.

I had a very bad experience at this office. The office staff was rude and I had to ask if I needed to sign in after I had been standing at the desk waiting for them to acknowledge me for about 5 minutes. My initial appointment to see the Dr was to renew my prescriptions for eye glasses and contacts. I waited two hours to see her for 5 minutes. She renewed my eye glasses prescription but I had to make a separate appointment with another Dr to renew my contact lens prescription. (Seriously?!) For the 2^nd appointment I was there before the doors opened. The Dr didn’t arrive for another hour after my appointment time. I waited another 2 hours total… All this at 7−½ months pregnant! NOT a good time to make me wait or to be rude! Would not recommend!