Went in to look for a lampshade and brought the dimensions of my old lampshade with me. The lady who worked upstairs in lampshades had to be one of the rudest, most snobby people I have ever met. She was not helpful at all and I can tell you that I will not ever set foot in that place again! Lady, get over yourself, you aren’t all that much!
Phil M.
Tu valoración: 1 Lutherville-Timonium, MD
It’s clear they are more concerned w the appearance of their lights vs actually treating customers appropriately.
Rob N.
Tu valoración: 1 Catonsville, MD
According to the walking, talking leather handbag that was the salesperson, the reason she’s not familiar with our part of town is that it’s not on the water and there’s nothing«upscale» enough for her to visit. This unsolicited critique of my neighborhood derived from a discussion as to the size/style of our 40’s townhouse. Other than that, very little helpful information was gleaned, even though the mobile beef-jerky stick in a dress wouldn’t leave us alone to look. Which was odd, in that she simultaneously hovered while being completely disinterested in what we were looking for. Same merchandise as many of their competitors, at about 30−50% higher prices, plus a side-order of condescension. People, you work sales in a lamp store. Get over yourselves.
Sally S.
Tu valoración: 1 Lutherville-Timonium, MD
Unfortunately, not much has changed since the last review for this store. My husband and I went here recently to look for new lights for our kitchen. Initially, the woman helping us was too pushy and wouldn’t let us look on our own. Then, once we had a question, she was entirely condescending. So much so that we thought she was kidding. Until we realized that she was also slurring her words and smelled like mouthwash — in other words, she was rip-roaring drunk. We ended up going with Ferguson’s in Timonium.
Tj H.
Tu valoración: 1 Rancho Cucamonga, CA
Horrible experience! We got there at 5:15 to look at and purchase lighting for our whole house renovation. We were greeted with«WECLOSEIN15MIN». We said ok and we started looking and while we were up stairs they actually started to turn off the lights on us. Seriously. They did not even offer to help or ask about our project. Nothing. Ultimately we did leave and went to Dorman’s Lighting( ). They were wonderful. Asked us about the project. Asked if we knew what we wanted or if we needed help. And when we left it was about 15 – 20 min after closing but they said nothing about it. We will spend about $ 10,000 — $ 15,000 this week with Dorman’s because they have great customer service. Stay away from Wilson Lighting!