Marinello Schools of Beauty Salon

I had a trim and color by Corey. She did an incredible job. The price is wonderful and the service terrific. Thanks to her instructors also for teaching her.

I hardly know where to begin with this review, so I’ll start at the very beginning. I called the toll free number on a Monday at around 4 p.m. and it was recommended I call back after 5:30 when the school was open. I called close to 6 and received a voice message. I left a message that I was interested in a mani/​pedi for Wednesday. When I didn’t receive a call back, I called again on Tuesday afternoon. An appointment was made for the next day at 11. I specifically asked where parking was, and she said to the left of the building as you’re facing it. Wrong. It’s not there, it’s to the right.
I was greeted pleasantly by the receptionist upon arrival and asked to sign a ‘sign in sheet’, which was nothing more than a blank piece of paper. My technician was Rebecca, and while she was very sweet, I’m afraid she has a very long way to go before she will be ready to work on full paying customers.
When I called I asked for a basic mani and deluxe pedicure, since it had been a while since receiving the later, however, they had me down for only a basic pedicure. When I asked what the difference was, Rebecca explained it’s just going up to the knee. I assumed that meant with lotion, but since none was used whatsoever I’m not sure what that meant.
The manicure was really nothing more than a polish change, and it took over an hour. The first thing she said was ‘well, you don’t have polish on’, but I did. True, it was a light pink, but it should have been obvious.
Typically, it takes 20 – 30 minutes for me to get a manicure, as my nails are in pretty good shape and don’t require much work, but it took more than 15 minutes just to get the polish off. An hour later she was still working on putting the polish on. It needs to be noted that there was no cutting of my nails or cuticles in any way, so other than the removal of polish, pushing back cuticles and polish, that was it. She didn’t even clean my hands before polishing, and they were still greasy from the soaking.
The pedicure, which is what I was most looking forward to, was even worse. She brought over a small tub of water and told me to put my feet in it, but my pants were not rolled up. Maybe she thought I should do it myself with damp nails?
By now, I figured out that the pedicure would not be what I had been hoping for, but it was even worse than my lowered expectations. The real disappointment was when she took a callous remover and barely touched my foot with it. And yes, that’s singular. She only used it on one foot. At this point I didn’t even care and just wanted out. Really, I could have done it myself and saved the 2.5 hours.
After she was finished she gave me a sheet of paper with some stars on it and asked me to rate her. Really??? If you want an HONEST assessment of your abilities and services, you do not ask people to do it when you’re present.
She brought me to the front desk and said an instructor would check her work, which never happened. All the ‘instructor’ did was take my money, which, btw, was an overcharge by $ 1 for the manicure. The website says $ 6 but I was charged $ 7. When I showed her the website, she said she would give me back the dollar on my next visit. Ugh… no.
Bottom line: if you’re looking for a polish change that is going to take forever, then by all means go here. If you’re interested in professionalism, look elsewhere. I know I will.

Love, Love Love this place! I could not believe that these women could possibly still be students! Unlike a post I read on here i LOVED how many questions they asked it showed me that they really cared about what they were doing! I got my nails done and LOVE the way they look, cheaper and better then my usual nail salon does! I can’t wait to go back and perhaps get a nice cut and color :) SO very happy!

I was very disappointed with my time at Marinello’s. I was very excited to both give experience to students pursuing a career in cosmetology and to save money. Unfortunately, you don’t even get what you pay for. I could buy the nail polish and do it myself and do a better job.
First off, they asked me a million (unrelated) questions about my skin and hair and medical history when I was simply getting my nails done.
Then they didn’t file nor clip my nails (when they asked me how I like them cut and I said I prefer them short). This is a large reason why I go to get my nails done – so they can be cut, filed and cleaned up. The polish that was on my nails previously also was not completely removed and can be seen over my manicure.
The last step for a gel manicure was skipped – the alcohol to take the sticky coat off – so when I got home everything was sticking to them and messed them up even more. (You can see this in the picture I posted)
The icing on the cake was when we finished – mind you, 2.5 hours later – and they told us that their card machine wasn’t working and they could only take cash or check. Fine, so please point me to an ATM? Nope. Had no idea where it was and they didn’t care. I ran around for about 15 minutes tying to find one and they didn’t even apologize when I finally came back in.
I’m very upset with my experience and like I said, I want to support these students and give them experience but their supervisor was not watching them (and they told us that instructors would be watching them and they never came over to check) and I hope they would have said something to make it more acceptable. If you do decide to go here (and I do not recommend it), please make sure they do what you want and that an instructor is watching them.