Wells Fargo Bank

A gym I canceled my membership on continues to charge me money which made my account go into a negative balance and I was charged 2 overdraft fees (that were pretty hefty in size)
I called the bank at this location, they answered right away, and the manager Ignacia was so kind and helped me reverse the fees. She even gave me an alternate solution to fix the issue and was very patient with me. Best service from a bank I’ve ever had.

I’ve been to this place few times, because it’s close to my house. And staff there is very helpful. And it’s not over crowded either. Service is very fast. You won’t have to wait in line.

I was in the neighborhood and needed to deposit cash, so I used the ATM and I did it so quickly I forgot to count exactly how much I was putting in. Well just my luck, the machine was counting the bills and the machine got jammed. WHAT.THE.F*CK! it said it could handle 50 bills or more and I know I’m not ballin’ like that to have had a thick stack of cash. So the screen on the ATM prompts me to guess how much I think I deposited… what? Honestly what is this? I dont know (my mistake) then it said if I didnt enter an amount they would only credit my account one CENT. :O they didnt even tell me what would happen to my cash if i chose the 1 pennt option and I was already was sketched out so I just typed in a random number and they said they put that amount in my account. shady shady shady…
I walked away annoyed but then went into the actual establishment, there were three tellers standing around yet I had to wait about 10 mins for one to even help me.
I asked, since I wasn’t sure if the amount I typed in was correct, could I use my account the same day and not be penalized for over-​draft because if that was the case I would wait until they un-​jammed the machine. The lady looked me dead in the eye and said something so off base from an answer I was looking for I rolled my eyes and walked away. I wonder if she even heard me or if she was that slow.
First off Wells Fargo handle the ATM prompts for this type of situation its confusing! secondly how can someone so dim-​witted be handling money like that… oh boy.

i like the convenience of wf branches. but so tired of the upselling. everytime i come in, i get hassled about opening up an account. can’t i just make a damn deposit without getting grilled about how i should open up another account or buy your financial products?
lay off the selling wf.

Hey this is where i opened my wells fargo account. Thank you cuz everywhere else i was screwed with mini debt. Shhhhh. I have been a happly wells fargo customer for 3 years now. decent branch no complaints at all.

Always friendly staff and the line is never too long. This Wells branch has helped me with a few different things, opening up my checking acct, and helping me with an Auto-​loan refi.
It’s a convenient location close to work and they do a good enough job.

At first I was seriously disappointed and unhappy. Then one rep came to assist me and she was awesome. She did more than great for me and I am more than satisfied with HER service. Answered all my questions and concerns. I am definitely going back to HER! thank you

I usually just use the atm here. I will update my review when I walk in to check the place out.