Rite Aid

Horrible customer service. A person cut in front of me while I was waiting in line. I remind the person the line is back there. But, the cashier gave me a dirty look, and when I check out she was very unfriendly. The person who not waiting in line like everyone else, must be her friend.

SUPER RUDE, NASTY, Manager named Roy. I’ve been to this store many times coz it’s close to my place. I’ve always wanted to earn my Plenti points but it seemed like every time I got there, the cashiers don’t know how to do it so I’d just let it go because most of the time I was in a hurry. But the last time I went there with a friend, I talked to the Manager and had told him about my predicament. He suddenly said, «I DON’T KNOW!» with a real long face! Then I thought, how can I expect anybody here to know how to do it right if the Manager himself don’t even know. I told him that I guessed I just needed to enter my telephone number and that would do it. He then proceeded, «DON’T TELL ME WHAT TO DO!» and dropped the merchandise with anger right in front of us with his eyebrows went up and down; he then rolled his eyes. Wow! That was unacceptable! My friend became impatient and told him, «That’s why we’re telling you what to do because you don’t know what to do.» Then, I told him that it was the first time that I have encountered such kind of a Manager. Obviously, he’s in the wrong job and needs to be retrained and needs to know that telling a customer «I don’t know» is a mortal sin in a customer service world, as what our trainer at work would always tell us or BETTER YET, gets fired out, of which he rightfully deserves!

Sorry, but THIS PHARMACY sucks, don’t know how else to say it. If you can go to another one I’d suggest hitting going to another one. Every visit, there’s someone upset. Even when calling ahead of time to a live person to arrange your scripts for pick up, try say it’ll be ready. Then make you wait again for 10 – 30 min. There was only 1 visit where there was satisfactory service, that was through the automated system. Tried being patient and nice throughout it all, but that didn’t seem to help. Trying to switch pharmacy’s now, THIS ONE SUCKS.

The worst! If I could give it a zero, I would. Do you call the prescription in days before and it’s never ready, never! Either they forget to call the doctor to ask for the refill, or they just haven’t had the time to get to the refill. In addition, they are so rude. Absolutely, not customer service oriented.

I went in this store last week looking for ice for a picnic I was on my way to take my wife and daughter. Before I made it to the ice, I saw some electronic items I had been looking for. The price seemed pretty good so I grabbed a few. When I got to the register, the young woman working the register made it very clear (as racist people know how) that she wanted us to know she didn’t value us as customers. After a few disrespectful comments, we finished our transaction and left the store.
If you want to treat someone poorly because you don’t like them for whatever reason (race, sex, religion) or whatever. I see no reason to exhibit those biases while representing the company you are working for. I’m sure someone in this store is aware of the way this young woman treats certain people. If not, I am informing Rite Aid right now.
Although I believe most of this woman’s sentiment is her own. I have seen over they years that often times management or the company itself promotes these sentiments either by example or apathy. Personally, I will not return to this store. Their are many other companies I can spend my hard earned income at. Maybe they will appreciate my business, or I will move on until I find someone that does. After all, this is America. It’s what we have to do. This Rite Aid will not only lose my business but this woman will continue treating people in this way. Others will follow my example.

Went to get my son prescription, they able to give me 2 prescription but missing one, then told to come back 15 min. I came back 20 min after, then they said it’s ready yet they said couple more minutes #!!! $$ right! 5 employees, yeah 5 employees!

This store and the products it carries are basically the same as the other Rite Aids. The staff is friendly. The store is located in a shopping plaza with several other businesses, so you can shop at more than one place without ever leaving the parking lot.
parking — free lot

I scream, you scream, we all scream for Ice cream! I remember having a seasonal watermelon ice cream that was so good. That was a long time ago. I think that was when this spot was a Thrifty’s. I haven’t seen this flavor again yet. This is your typical Rite Aid. Last thing I bought here was bandages. I mainly just head over here when I crave some of their butter pecan or pecan praline ice cream.

This is the shitiest and most sad rite aide I’ve ever been to. Manager Liza is a grump! Who would not sell me a lady bug stuff toy for lesser price list that didn’t has a missing eye. I bought one last month (a cow) for lesser price than the one I wanted to buy. She said its policy to return it. I was willing to buy it at an even discounted price. But the biatches didn’t sell it. And she almost charged me for the toy didn’t wanna sell.

great atmosphere positive attitudes and one in particular Tina. she has always been an awesome employee, positive attitude thank you for having all employees greet customers and have a great attitudes. promote this girl Tina love her lots

Long line and available employees did nothing to assist the sole person doing everything. He was doing managerial duties, while at the same time operating the register.
I made a special trip as it was Senior First Wednesday of the month which offers a 20% for eligible enrolled customers The specific item I wanted was so high priced that I can buy for a lot less than 20% below the posted price everyday somewhere else.
What pissed me off is that I wasn’t accepted as enrolled. I enrolled months ago — but I suppose their system got hacked or some other excuse. Since I am enrolled in their pharmaceutical program, they should have all my data. But no. They wanted my DOB and the guy told me to enter the year first — Wrong. I don’t think he was incompetent, more like a work overload. I told him to forget the discount as I have no plans to use it. Like, why should make a special trip to get 20% off of an item that is marked up greater than 20%. I would still be overpaying.
Addendum added 02/​06/​2014
Added photo of receipt of my skinny transaction. Didn’t purchase overpriced item.
Receipt clearly indicated my enrollment — but refused to provide advertised discount.
What’s with that!
I have since purchased intended item on-​line for less.

These stores creep me out. I do not know why, but they do. Maybe because of the people that come in here are sick?
Plus the employees seem a little different. I mean they all seem to be from somewhere else. Not LA. But they give you good service. In a robot kinda way.

helpful pharmacy staff — will work with you to order from preferred manufacturers — also usually prompt service except when someone is on break during the day.
and yes, thrifty ice cream. i swear though, (my) battle of the bulge is won and lost at this rite aid…

They charge .10 for bags! :/​Bring your own bag and save yourself some change. It all adds up.

Friendly cashiers (greeting upon entering, «thank you for shopping» at the end).
If you’re a boozer, this store is perfect for you. I’ve never seen a drug store with such an ample alcohol section. I was popping in for water and a snack — good selection there, too. (Would be better if the water prices were posted on the shelves — lots of things were without prices.)
When paying, I was asked if I had a Rite Aid card. I said no, but asked how to sign up. I’m delighted that the process to get one was so easy. All they needed was a phone number, and I was on my way with a card (and two keyring cards). Definitely better than the CVS application, which is like a mini essay.

Honestly, I’m not a fan of Rite Aid… The diagonal aisles confuse the heck out of me… Lol…
But… If I need to grab some pharmacy essentials, this is where I go.
Forgot to put on deodorant? Need cough drops? Replace my Tums bottle at work? Need Chapstick for my son? Migraine meds? It’s all here…
Parking is okay, but there are *a lot* of busy businesses in the same shopping center, so your chances of finding a decent spot is iffy…

5 stars for having Thrifty ice cream by the quart… on sale for $ 3 + an automatic 35 cent off coupon.

I saw an add for Belvedere here on the cheap so I stopped by but it was all out. The aisles are not organized, and general feel of the inside is very depressed. I did feel a little worried for my wellbeing in the store and that’s how i feel in this part of east torrance. I’d avoid if you have a better location near your house.

Really going out on a limb there by reviewing a Rite Aid — yeah, but this Rite Aid is special!
A recent doctor’s visit revealed that I had a Vitamin D deficiency; that’s right, I don’t get enough sun. These days the only contact with sunlight that I get comes from waiting in line for lunch from a Westside food truck. My doctor was bright enough to encourage me to pick up some Vitamin D from my local pharmacy, instead of encouraging me to make my way outside during daylight hours in an attempt to have my pale flesh endure the harshness of UV rays.
Rite Aid was there to provide me with about three or four different manufacturers of vitamins — more than enough for me to realize that I don’t really care how fancy the label looks for a bottle of vitamins. I pick up the cheapest bottle and make my way to the checkout counter, but not before being stopped in my tracks by an entire selection of vitamins that had tons of «I’m on sale, look at me!» tags taped over the regular price.
There might have been a valid reason for me to be afraid to take vitamins from bottles that were ‘Buy One, Get One Free’ — but not enough for me not to buy them.

LOL i’ve come here with my friend for ice cream before with my friends at random times. We would drive by and think «HEY ICE CREAM». The only down side to this place was the they would be out of the good flavors most of the time.
Aside from the lack of the good flavors, the service here is ok and they have the usual selection of pharmacy stuff. I came with my friend to have her prescription switched over to this location from another location and it was pretty fast and easy.