G & G Garage Door Co.

Had a service call for our new garage door for some noise it was making. Was able to get a service call scheduled quickly. On the day of the service call, Tristan was able to come a little earlier of the two hour window so called me to see if ok vs. just showing up. Ty!
Addressed the issues for the noise, remedied them and explained why it was occurring. As well as passed on some maintenance tips.
Overall, professional, efficient, and friendly. TY again!

G&G Garage Door Co. was tasked with installing a two car roll up garage door at an Apartment Complex which I am a part of.
They came unannounced and got grained entry into the complex through a neighbor’s key which the neighbor volunteered without question. I had no issue with this until I came home to discover the worker in my assigned garage. After asking what they were doing in the garage, it was clear that the gentleman was installing a garage door and according to him was told to do so by the owners of the property. I didn’t want any problems so I called the property management company to verify this, in which they informed me that they had no idea about this work order. After several back and forth calls throughout the day it was found that the owners of the property DID indeed ask G&G Garage Door to come install garage doors but did not specify a time.
I believe G&G’s unprofessionalism was shown when they came in and went around obtaining keys from the management company by obtaining it from a neighbor, in order to access another garage within the complex. They used this key to gain access to the garage I was assigned to and moved personal property within my assigned garage without permission. After the install they left several small piles of wood shavings all over the garage floor. A simple three minutes of sweeping could have solved this. Instead, I was tasked with the clean up. Lastly, G&G changed the garage lock and locked my assigned garage door with the new lock. This is despite the worker telling my roommate (because I had to leave for work) that they would leave it unlocked so I could re-​enter the garage later in the day. This was a major inconvenience. because when I returned from work I could not access my assigned garage spot.
I was left locked out of my assigned garage space, without keys, until the following day when I got them from the property management company.
In summary I was very disappointed with G&G for their lack of communication and lack of professionalism. After speaking with the property management company a different garage contractor was obtained and installed the remaining garage doors on the property without incident. The property management company also apologized for the inconvenience it caused.
I’ve read the other reviews on Unilocal and I’m sure others are truthful when they say G&G is a reputable company, but unfortunately my experience was the opposite.
Side note: The garage door they installed works without issue, however the ends didn’t justify the means.

Installation ok. Neat work although
After installation a problem occurred
With the door not closing two days later
They came out and fixed problem. But after
They left the same problem occurred
It had to call the manufacturer to trouble
Shoot the problem. As far as following
Through the job very poor customer
Service I give them thumbs down

John and Brad arrived at our door at the beginning of our 2 hour appointment window with friendly smiles. One of the brackets holding the upper tension rod (I think it’s called a tension rod?) was starting to break off and needed more reinforce. They took a look at the issue and knew exactly what to do. In and out of the garage within 30 minutes! They also lubricated the springs and hinges while working on securing the bracket. Between tightening the tension rods and the lubrication, our garage door is significantly quieter on open/​close.
They were kind enough to help us replace the light bulbs too! The teamwork between the two made for efficient service. Great service overall. I’d readily call them up again.

Excellent service. Paul, Beth Ann and Chris were professional, knowledgeable and friendly.

Amazing service! The repair man John was polite, quick & couldn’t be any nicer! Also my time frame for repair was 10 – 12 & it’s not even 10 yet and it’s done/​fixed… for a garage that was broken for about a month!!!

Last night our door fell off track. My wife called g&g stating we had an emergency! The door looked all mangled but repairman Jason came out and addressed the door, it is now working better than ever! We’ve had them out three times but got the best service today, definitely recommend!

Initially I had some issues w/​the installation of the garage door opener when it was installed in 2012 when I bought my house, but I never contacted G & G to address them. While going through receipts of the various contractors that had done work for me since I bought my place, I decided to give G & G a call about my concerns from that initial installation (all of which I had mitigated myself).
John at G & G was very courteous and sincere with his concern that I didn’t feel I had gotten a 100% great experience with the installation and assured me that had I called them back then, they would have addressed any concerns immediately and to my complete satisfaction. As a gesture of good will, he offered to do have someone come out and do a tune-​up to the operator free of charge.
I will have to say, John and G & G stand by their work and service. I should have called them 3 years ago when I had issues w/​the initial installation because I’m convinced those issues would have been remedied immediately and to my complete satisfaction. I wouldn’t hesitate to recommend G & G all my friends and family.

They have done 4 doors with great service and beyond excellent work. Give them a call for great service and an amazing price !!’

I love my new garage door! My neighbors used them in the past and so there was no question that this who I was going to use. G&G installed and cleaned up in a few short hours. The workers were polite and focused.
As a Realtor, it’s great that I now have a go-​to company I can recommend to my clients! Thank you to Gus & G&G Garage doors!

We have worked with G&G a couple times, first for a repair and then for the installation of three new garage doors. They were great to work with both times. Things could not have worked more smoothly. The owner is hands on, and came to our home to give us a quote on the new doors. Recommended.

I purchased a replacement sequencer board part for my garage door from G&G. The part was defective and did not work properly. I called about the problem and was told that there was no warranty, and I could not receive a refund. They wanted to charge me $ 95 to come out and see the defective part.

Charged a fortune for new everything and when it won’t work they say 3 days to send someone! Call someone else!

Quick response. Had to replace the old garage door opener motor. Very good work. I am extremely pleased with their work and would recommend G&G Garage Doors.

Got referred to G&G by a neighbor. Called them to set an appointment for an estimate. They only give 2 hour windows so I booked the 11am-​1pm time. Had to take time off of work to make this window which I was OK with until 1pm rolled around and I called asking where they were and was told the guy was finishing up at another location in MB meaning he was at least another 45min from showing up. That’s what I call poor business practices and will not be using G&G. Thanks for wasting my time.

Gus showed up to an appointment I had cancelled. Too bad he didn’t listen to his messages… not my fault. He has a nasty temper and took it out on me. He shouldn’t be in a business where he deals with the public. The company I bought my door from sent courteous, efficient individuals who used quality materials for less cost. No brainer!

I am a fan of G & G Garage door. they are local, they are great at what they do.
Its not rocket science… but when you find a good company with good service its really nice! This is the place. One stop shop for new doors, repairs fences, just name it for a garage and they can do it. I’m a realtor and they get my buisness all the time.
Need another clicker for your client… they can do it.

Just a follow up to my last review. Nicole had done as she had said she would do. My door panel was on time and Nicole called to schedule the installation of it. As with my previous experience, the technician was on time and efficient, he even took the time to make some final adjustments and put silicone on the track to quiet it even more. I would definitively recommend G&G to anyone and everyone. Job well done!

After rats had eaten through the wiring of one of our cars, we decided that we needed a garage door under which they couldn’t squeeze through. We went to G & G to explore our options and were happy with the help that we received to make our decision: a custom stained wood sectional door. After the door had been fabricated, two G & G technicians came out to install it, and did a great job. G & G also recommended a painter who worked with us to find the right shade for the door. Since then, we have received a lot of compliments and have not seen a rat inside our garage.
Last week, the garage door at our rental home would not open, thereby preventing our tenants from driving to work. I called G & G immediately, thinking that they might not be able to get out there that day. Fortunately, someone canceled their installation and so Chris went out there and replaced the broken spring within the hour. We highly recommend them to anyone needing a new door or service.

Needed to replace old wooden swing up garage door. Stopped by highly recommended G&G on Abalone. Looked at some doors in their show room and made an app’t for an estimate. Gus came out, measured and gave an estimate that included tearing down some old make shift shelves that would interfere with the new doors track. Wrote check for ½ estimate.
After a slight mix up in installation schedule [which they quickly rectified], Two very courteous young men, Ryan and Chris, showed up on time, said it would be 3 ½ hours installation. After 3 ½ hours, job was complete and area clean and tidy. Ryan walked me through the details and operations and I paid other ½.
Garage door is fabulous — smooth, quiet and good looking.
Highly recommend these folks for all garage doors issues.