Express

Tried to make correct a mistake that was made on my receipt and was the cashiers talked to me like I was stupid. Very arrogant sales associates and cashiers. This will be my last visit at this location. They have lost my business. If I could I would give this place 0 stars. Horrible

Cesar is awesome! My husband and I went to four different Express stores trying to look for this one particular shirt in his size and the associates at those stores said they were all sold out. That whatever was out, was all they had. Cesar was surprised as to why they didn’t offer to have this item shipped. He easily found the exact item online and set everything up for us. Cesar solved our problem! He defines the perfect associate. Very knowledgable. Great customer service. Truly a credit to his profession. Thanks Cesar! We’ll be coming back to this location again!

Worst service EVER!!! It doesn’t even matter if you are an A-​list customer and spend a lot of money at their store which I won’t be doing anymore! I bought a tank top and I was very excited to wear it for a special occasion. I got home put it on and the cashier left the security sensor on it. So I wasn’t able to wear it to my special event. I took it back when I could fit in with my very busy schedule with my receipt and asked to speak with a manager, I felt it was unacceptable for the sensor to be left on the tank especially when the cashier that rang me up answered the store phone and ignored me. The manager was not very polite and barely apologized. All he said was I can return it for you! Terrible terrible customer service!!! It’s not the first time I’ve had terrible customer service at that location.

Cesar was so helpful! There was a lady (pregnant) that helped me as well. Both were great! I feel like I should be coming here more often. :-) (p.S I usually go to the one at fox hills culver city)

Im updating my review because two of the guys that work there arw fabulous

I make it a point to shop at ONLY this Express location. Customer service is always on point and one employee stands out in particular; GABRIEL. He genuinely cares about helping you find your size and provides great fashion feedback. I will continue to give my business to this location primarily because of him.

Yay yay shopping is always nice! And express has what I need the sizes and styles always work best for me especially because they seem to do pretty good at carrying xs sizes for men AWESOME! So many pretty clothes it’s always hard to chose what I want, even if I already knew what I wanted my mind always gets confused with the amount of options. Anyways I have been to other express locations and for whatever reason some express stores seem to have rude and bland associates but certainly not this one. Got my Christmas Eve outfit today (on screaming deal Saturday the Saturday before Christmas) and everyone there was very helpful and nice. Even because the crazy holiday shopping they keep there cool and stuff. Wonderful place to shop just try not to do too much impulse buying lol

Walked in, no greeting, no service and no help after being in the store for 30 minutes. Might as well go to the one in Galleria.

Don’t go to this store! Unless you want to be treated like shit.

Best place ever when I receive coupons in the mail. I can’t stay away when they have the buy one get one half off. Nice asian girl helped me find what I needed and even convinced me to try something that I thought was too trendy (and have gotten compliments)
This place is so nice to shop at when it’s a weekday and everyone else is at work.
Everyone here was friendly to me even if I dressed in my booboo sweats and tore up workout T shirt.

I came here to Express today at the del amo mall && I love how they have a variety of clothing to choose from && that they stay fully stocked. This place stays clean & organize. I love me some Express clothing. They have the best work clothes collection I’ve seen. Everything fits perfect && I just love this store.
The consultants here can be a little more nicer. They didn’t greet me today but I really don’t care for all of that lol. It doesn’t bother me but it would be nice to acknowledge me && let me know your here for me if I need any help. Lol.
Overall I come here for the clothes not the staff so I’ll give this place 4 stars ;)

The EDITOR pant has evolved again, now with a «Studio Stretch Wide» waistband.
i’m not loving it as much as the classic Editor, which i hope they are not phasing out, cuz i couldn’t find any at this location. The nice sales girl warned me that these new editor pants wear large, so if you’re a 6, best try a size 4 etc… so on…
i’m gonna write to the designers of these pants and tell them, they need to bring back the old classic Editor with a top secret super stretchy waistband that contours to how much you have eaten instead of closing in on your poor tummy after your Unilocal happy meal. perhaps they can call it the Jolie D. you with me?

This Express seems to consistently be out of «normal» sizes of their clothing — meaning everything is Extra Small or Extra Large and never the small-​medium sizes.
This Express now also carries the Express mens line. Which means that the fitting rooms are co-​ed.
The sales associates at this Express are not helpful. When you ask them a question they get really defensive. I actually has to say to one of them, «Look, I don’t know the answer and so that is why I am asking you». Anything from coupons to what is available online to asking their opinion on an outfit, they could not (or was not willing) to answer. I was also entitled to a $ 25 coupon off of a future purchase since I spent over $ 50 and I never got it since the associate was a ding dong.
Go to the store in the South Bay Galleria or even better shop online, especially if you know your size since the best selections and sizes are there.
It gets 2 stars since it’s not like I’ll never go into the store again. If I’m at the mall and have the need to go into Express, I will. I just won’t be making the effort to go to this store as a destination.

I had the most negative shopping experience at this Express location! Never had i met a worker who was unprofessional, had bad attitude, and blatantly ignored my questions. She is the Assistant Manager at the store and her name is Jennifer Rodriguez. I went into the Express store at Del Amo Mall (Store 20 827) in Torrance and was looking specifically to purchase a red cocktail dress. I found it in the correct size and went to buy it. When I got to Jennifer’s register, she was not helpful when I asked her how the 20% discount worked and if it was added onto the redtag dress item. She didnt answer the question and scanned the dress pretending not to hear me. After she scanned it, she told me what the price was. I told her I had an additional 15% card on top of the price and she said «It doesnt work with this!» (in a demeaning manner like she was the authority and was always right). I explained to her that I had asked another worker earlier and he had said it did work. She hastily took the card and then added it on. But by that time, I asked her again about the breakdown but she looked at me irritated and then just told me the scanned price, not the breakdown (which was what i had asked for!). At the end, I wanted to talk to the Store manager about Jennifer’s attitude and I asked her who it was. She said «its me» in an attitude that was saying «what are you going to do about it because Im the authority here!» I will NEVER go back to that store!

Express makes beautiful clothing and they last! I frequently purchase my work clothes from their stores and have been very satisfied with their products.
UNFORTUNATELY, The staff members at Del Amo Fashion Center’s Express store are a very poor representation of Express’s quality merchandise. They are arrogant and rude. It seems so difficult for them to even greet customers with a simple ‘hello’ or offer assistance.
I highly recommend the Express store at the nearby South Bay Galleria (Redondo Beach)… where all of their sales associates are consistently friendly, helpful, and energetic.