Dr. Joe Dentistry

I have been a patient with Dr. Joe Dentistry for almost a year but the past few times have not been great.
I went on to do a root-​canal procedure with them. First things first, Dr. Joe does not work on Mondays and Tuesdays and has another doctor working there instead.
The major complaint that I have is they do not care for your time.
My first visit for the procedure went on for almost 2.5 hours and the end of which she said that they will only be able to do the root canal procedure and that I had to come one more time for the temporary crown. The only reason for this is the doctor is working on three patients at a time and she does some work walks out for some time attends to another patient and comes back and works on you. I had to keep my mouth open for so long that it literally started hurting in the end. To top it, there was a nurse (probably an intern) who did not know how to take X-​rays and she would bring the machine so closer to my face that the machine touches my left eye. I have gotten X-​rays before and never had I so much problem.
My second visit was preponed by 20 mins but then by them they take me in, its the time for the original appointment. Why would you prepone my appointment if you wanted to take in at the original time.
My third visit was the worst, where I waited for 25 mins outside then they took me in to the exam room and then I waited for another 30 – 35 mins waiting, before the doctor could actually come and take a look. So even I waited 55 mins to an hour.
It just seems that they don’t care about wasting people’s time and they don’t even apologize for it. I would really consider giving serious thought before getting another procedure done from here.

For those who find dentist offices sterile and unfriendly, than this is the dentist for you. Very nice Dr and staff, very patient, and very easy to work with. Very glad I found this special place.

OK people. These negative reviews make me sad. I am a REAL patient of Dr. Joe’s for 2 years. I have had 2 bridges, several cavities and a couple crowns done here by Dr. Joe and his staff. I have had terrible teeth all my life, went to Bev Hills for 20 years until my beloved dentist who I trusted so much retired (I cried). I tried about 4 different dentist offices in Torrance before I found Dr. Joe. He and his staff are knowledgable, professional and personable. My husband and children come here now too and I would recommend this place HIGHLY. Of course you should try out different dentists, it’s not a one size fits all decision. But to blast them on Unilocal like this is undeserving.
I do have to say when I first went, I had similar issues with billing /​charges that I was confused and unsure about, but what it came down to was an employee who handled this part of the business (Steve) wasn’t doing his job properly; he was let go about 6 months ago. People do make mistakes, and in the end Dr. Joe resolved my issues professionally.
Dr Joe’s is open on Sundays, as well as early mornings and late evenings during the week for busy working people. They have TV’s in every room (you get the remote) and they care about your comfort and will always give you options about your care and cost for services. However, you should always ask before any dental work (at any place) if your insurance covers procedures, and have them look it up to make sure you know your options and costs.
As far as giving «prizes» for Unilocal reviews, they are a new operation trying to build their business; I don’t think that’s a crime, it’s a marketing tool.
When you accuse someone of «fraud», you should have your facts straight, and if it was an honest mistake or maybe the past employee wasn’t following through on his promises to fix things, you can’t blame an entire operation for one person’s ineptness — and they got rid of him, as they should have. Don’t let one bad egg spoil the whole dozen. This place is a rare amazing dental office… LOVE DR JOE and HIS STAFF.
Feel free to contact me.
Jane Knaus
Torrance, CA
310−316−3737

This office cares about comfort, convenience, and courtesy. Appointments are easy to get because they have a large staff and great rotation. They get to know you by name and with my family of SEVEN that’s not always easy. Best of all, they understand my hyper-​anxiety to dental work and make adjustments to accommodate me. Thank you for customized care! There are no assembly lines here :)

Super accommodating! Dr Joe is excellent at what he does. Efficient and yet so gentle. I’ve taken my kids (7 and 11) my husband and my dad and I’d recommend him to anyone I know. Even when some of us got there in pain or with a knocked out tooth comfort and relief were just minutes away. Also the staff is incredibly friendly welcoming and personable. 5 stars for sure! Also I love the fact that they are OPEN ON SUNDAY!

Dr. Joe is the most patient, kind, thourough dentist I have come across. I have neglected my teeth over one issue or another for years. I was nervous when I went into the office. I knew I needed lots of work. I was in a lot of pain. From the moment I walked in, the staff made me feel comfortable. There was country music playing.Dr. Joe spent so much time with me. I actually had a pleasant experience at the dentist. Not only is Dr. Joe restoring my teeth. He restored my faith in people. I cant wait to smile again:)

Dr. Joe Dentistry Blessing! My wife and I found him on Unilocal while searching for an emergency tooth ache. Contacted his office at 7:00 in the evening and he accepted to assist as a walk in. When arriving Jenn front desk welcomed us and filled out the required paper work. Soon then met Dr. Joe mentioning immediate care with my severe toothache. He attended to me promptly curing me of the 10+ pain. Honestly, my phobia of the Dentist avoiding care for many years dissipated because he me feel like family. Since, my wife and I have scheduled several appointments for follow up, cleanings, and future maintence. The positive experience with Dr. Joe Dentistry deserves 5 stars on Unilocal and captured our business for many years to come. Big thank you to your entire team especially Dr. Joe, Jenn, Francis, Sabina, Kim and Sasi. We are truly blessed to find such a professional in Dentistry and will highly recommend you to all our friends and family. :)
Thank you & God Bless,
Eric & Ianthe Tanglao

I don’t understand the negative reviews. They pick up the phone on a Sunday, the office is clean, staff is very friendly, doctor is very nice and good at what he does… And … THEYRE OPEN ON SUNDAY! To the peeps complaining? B**tch please… If you’re in pain and they take you on a Sunday within 2 hours of calling, bring them cupcakes and say thank you!

2 reasons why you should not go here:
1. This place overcharges you for cavities and X-​rays and other dental procedures, My first visit they made me take I think 50 x ray shots of my teeth! And they told me I needed to have all these diff procedures for my teeth. I visited 2 different dentist after that and told me that I did not need any procedures and that my teeth are fine
2. don’t believe the 5 star ratings on here the customers that review on Unilocal enter to win I think amc cards

Since my Unilocal review i have been contacted by Dr. Joe’s office staff and even Dr. Joe himself (aka Dr. young Lee). They have told me many times that they had sent a refund check into the insurance company. I discovered that on three of those occasions that they had not sent a check into the insurance company and I was lied to again and again. As of this update review, 4 months later, I still have not been able to confirm whether the refund has been made. I have literally spent hours on the phone with my insurance company over Dr Lee’s (also known as Dr Joe) issue. I am NOT one who writes a lot of reviews in fact I very rarely do, but I felt so strongly in this case that Dr. Lee had wronged me that I had to do something.
I have also received compliment reviews from other Unilocalers, one of them stated «should have read your review, same thing happened to me» another Unilocaler wrote «I agree, did you know they (Dr. Joe’s office) raffle off prizes for a good Unilocal review?» (this practice of raffling off prizes for a positive Unilocal reviews seems very unethical to me, I’m not sure whether Unilocal is O.K. with this type of behavior, but it’s certainly makes clear why there are so many positive Unilocal reviews for Dr. Joe, I guess when you bribe your customers in making positive reviews that’s what happens.
When Dr. Joe’s office contacts me the only thing they really seem concerned about is asking me to remove my Unilocal review or to update it for a positive review. When Dr. Joe’s staff recently commented on my review they mentioned that my wife brought my son in for treatment, that is true, I’m not sure whether that changes the facts of my review. They also commented on my use of the word «fraud». Well, they charged be for work that was never done, they claim it was a mistake and from what I understand the Office Manager (Steve) who was handling my billing has been «let go» according to the last office rep that I spoke to, so use whatever word you want for your «mistake».
If there are others that have received similar «awfulness» treatment and billing «mistakes» from Dr. Joe please let me know, I would like to pass it on to my insurance company.

I just got my teeth cleaned there. It was fine. They were pleasant, clean, modern, reasonably priced, and I was able to schedule an appointment very soon after I called. They were gentler than some dentists and rougher than others. It came with the obligatory condescending scolding about not flossing often enough, but these people even forced me to floss in front of them so they could critique my technique. Just a hint, you don’t need to give lessons to those who are middle aged or older. We’ve heard it all at the previous 100 visits to the dentist. If we don’t follow your instructions, it’s because we don’t want to, not because we don’t know how.
They are not just friendly and pleasant, but disturbingly so. Like most people, I don’t like to go to the dentist. I just want to show up, get it over with and leave. The hygienist forced me into about 15 minutes of chit chat before getting started. I suspect she was trying to put me at ease, but it had the opposite effect. And another thing, it’s a teeth cleaning. It’s something you do like clipping your toenails or getting a pap smear. It isn’t your first trip to Disneyland or a new pony. There’s no reason for the staff to be so bizarrely upbeat and excited about it.
If you’re a less introverted person than I am, you may find those things I thought were negative to be positive, but if extremely friendly extroverts just annoy you and cause you stress, be prepared. I was pleased enough with the job they did to go back next time, but I’ll be dreading it as usual.

I have been coming to Dr. Joe for a while now and wouldn’t want to go anywhere else.
The entire staff are friendly and helpful and make the experience a pleasant one.

Today i decided to pay a visit to Dr. Joe’s office after my coworker spoke highly of him and his staff. I walked in and was welcomed by a very happy staff and lovely office. Walking in you kind of forget your actually walking in to see a dentist. Staff is very approachable. that goes for the back office staff too. Clean and Modern and everyone is helpful and answers all your questions. I had a concern with one of my molars and Dr. Joe answered all my questions. i felt comfortable and not to mention i definitely saw savings when i received his price for a root canal and crown versus another price i had received elsewhere. I made my appointment for my root canal and will update my review after that is complete. For now, i think it was a wise choice to pay his office a visit. would definitely recommend.

Awesome staff, awesome service and great facility. The kids never want to leave!
Bummed they don’t take our insurance and we are not able to go any more!!! Thank you for being so kind and friendly!!! Hoping they accept our insurance soon!

Every one is so friendly here in this office! And Dr. Joe is very professional and nice!

I went back to Dr. Joe after having an amazing first experience. This time I went in for a full check-​up since I was getting some toothaches here and there. Good thing too! I turns out I need a root canal (OMG, Noooo).
I was freaking out cause it was going to cost SO much, but everyone was so nice about it! I probably annoyed them to death asking about insurance and ways to pay for my root canal, but everyone seemed very happy to help. They offered my a bunch of options since I didn’t have dental insurance. After I left, I called like a million times with questions about types of insurance, and which providers I should try.
I ended up going with their in house insurance (which btw, is awesome and has no waiting period).
So finally, today I went in and got my root canal done on one of my molars. It was virtually painless! It went super quick and Dr. Joe made the whole experience super pleasant. I was nervous going in, and coming out, I’m not sure what I was even worried about. I barely even felt the needle when they were numbing me (and I’m horrified of needles!).
I’ll be going back soon to get my crown, and I’ll definitely be going back for my teeth cleanings as well!

I love this place. Best dentist office ever. If you haven’t gone here you’re missing out.

I heard great things about Dr. Joe’s dentistry so I decided to give it a try!
The service here was awesome! Dr. Joe is amazing and all the receptionists were super friendly and informative!
I loved my experience here and I’m totally looking forward to my next appointment. :)

I never actually thought I’d ever be writing a review for a dentist’s office, but Dr Joe Dentistry is so much more than just a dentist’s office.
I should start my review saying I HATE needles, I can’t stand the idea of getting a shot it simply makes me lightheaded. Today I went into Dr Joe’s for a few cavity fills. I was a little nervous, but I had been told earlier that they were very minor surface cavities.
When it was my turn to head back to the office, I was lead into a comfortable small room. The rooms are very private and have large TVS to help keep your mind off the treatment. After the tech was done setting up, Dr Joe came in to give me my painkiller/​numbing shots. I was really worried, I didn’t want a shot, but he told me the treatment would hurt if I didn’t have a shot. I asked him if the injection would hurt and he told me I probably wouldn’t feel it. I closed my eyes and before I knew it the shots were over! I didn’t even feel the injection, he was so talented that I was actually amazed. I have had so many bad experiences with dentists and injections, so this was such a breath of fresh air for me.
The treatment itself was simple, with the painkiller I didn’t even feel the drilling. The whole thing only took about 30 – 40 minutes. I was comfortable in the chair and they even gave me a pillow for my head!
In all, it was an amazing experience. If shots and injections worry you, this is totally the office you want. Everyone is friendly, funny and helpful. Honestly, I found myself smiling even with all the tools in my mouth. I wish I could give them more than 5 stars, it was such a great experience.

I was in town visiting my parents for the Holidays and of course that’s when my tooth breaks — on a Saturday, no less! I frantically searched for a dentist that might be open on a Sunday and wouldn’t you know it? Dr. Joe Dentistry to the rescue! I used their contact for on their website to request an appointment for Sunday (TIP: At the time I was filling out the form I found that it won’t let you submit your message unless the date is formatted as DD/​MM/​YYYY) and received BOTH an email AND a phone call from their office! Wow!
I called as soon as I could and they gave me an appointment for 5pm — one hour after their posted closing hours! Wow again!
I arrived a little early to fill out any paperwork necessary. One thing I feel I must mention: It might have been because it was just before Christmas, but you happen to have extreme sensitivity to scents, the waiting area is particularly potent.
At 5pm I was ushered in the beautiful and serene Beach room. The dental assistant was super friendly, making sure I was comfortable and letting me change the channels on the television. He took an x-​ray of my tooth and and double checked to make sure I was as comfortable as I could be.
The dentist came in shortly afterward and talked about my options for dealing with my broken tooth. Because I was leaving in a week, I decided to go with a temporary filling to get me through the Holiday.
The Dr. left and someone else came in to verify the procedure we discussed and gave me a document outlining the agreement presumably so I could give it to my insurance. So efficient!
Then the Dr. came back in and with a few strategic shots of Novocaine, my tooth area as totally numb and I was on my way to a new reconstructed temporary tooth!
Dr. Joe was super fast and asked numerous times how I was doing. He and the dental assistant were particularly chatty that evening, which made me wish I didn’t have hands and tools in my mouth so I could join in the conversation. You might want to ask for headphones (or bring your own) if you don’t like the sound of the dental drill and/​or people talking over you :)
The price for the procedure was very (very!) reasonable especially considering this was all done on a Sunday with a same-​day appointment just days before Christmas!
The bottom line for me: If I lived in the Torrance /​South Bay area full-​time, Dr. Joe would certainly be my first choice for a regular dentist! The whole experience was very pleasant and I would recommend their office to anyone! Yay Dr. Joe!