Chase Bank

This chase branch is the best! Jaysci helped me today and she’s amazing! I don’t know if anyone from Chase ever reads these but if you so please know you have a gem in Jaysci. She’s great!

One of the newer Chase banks and it has only been around for 2 years. This branch also has the new ATM machines (only available during business hours) and a drive-​thru ATM (²⁴⁄₇). Very clean and not as crowded as other branches that I’ve visited. Service was efficient and friendly.
Definitely one of the best Chase locations in the South Bay.
P. S. — If you are looking for debit card replacement, all newer branches (like this one) can PRINT your debit card right on the spot (within minutes).

Most Chase banks look standard, so that won’t be what this review is about.
Every time I find a Chase bank that has nice ATM machines, I have to let you all know.
If you have ever been frustrated by the ones that only dispense $ 20 bills (which I am aware is common), come here for theirs. You have the option of getting different denominations of bills. $ 1, $ 5, $ 20, or $ 100. Now you don’t have to feel bad about making someone break $ 20 bills and deplete all their change.

Chase bank has a computer system even they cannot figure out. My mortgage statements got inadvertently changed to paperless and when I tried to change it back it literally has taken 3 people unable to accomplish this and now a supervisor is involved. So beware of chase mortgage because it’s computer systems are even too complicated for them. Ridiculous !

This Chase Branch is awesome! Took my mother here to open a checking account and we were greeted and helped by their ever so wonderful, friendly, and efficient Personal Banker; Ms. Jaysi C Mendoza. I must say for all the many banks i’ve experienced opening an account with, this was by far the most friendliest, easiest, efficient, and most fun transaction I ever had. Jaysi was so professional throughout the whole process. She made the whole experience fun and personal as she assisted us with our concerns and needs with the type of account we wanted to open. We were in and out of there in less then 20mins and we left with our Visa Debit card already in our hands not waiting to be mailed out and received within the next 2 – 4 weeks. I really liked that about the whole process. I appreciated how Jaysi walked us thru the whole process step by step eliminating any possible confusions regarding anything at all. Even within that whole timeframe, we had a quick tutorial by Jaysi on how to use Chase’s fast, advanced, and easy to use ATM. Chase really is a great and modern bank and I could not be more happier with our choice. There are still great customer service in this world! Thank you Jaysi for making us a members and believers.

A newer, nicer, and cleaner location! This has to be my favorite location in South Bay!
Parking seems cramped, but out of all the times I’ve stopped by, there’s very little people here. Most of the people parked are here for food.
The tellers here are great! What’s amazing is the new ATM inside the building! I come in mostly to withdraw money and I usually need smaller bills than $ 20. Here, you can choose which bills you want so if you want 20x $ 1 bills, you’re able to from the machines rather than going up to the tellers to get them! Unfortunately, the ATM’s accessible after business hours don’t have that.
Also a drive-​thru!

We received exceptional service here at Chase. Daniel M. was very accommodative and professional and had a great sense of humor to accompany his efficient professionalism. Highly recommend.

One of the nicer, cleaner Chase branches I’ve been to in the South Bay. Parking is kind of small, but the overall with this Chase is well worth it. Newer style ATMs and very easy going quick staff.

Very friendly, and helped me out as soon as I walked in. The building is also very new and modern!

I haven’t been in Torrance for a while due to the fact that I’ve been in college. Came to this chase and I was pretty surprised at how clean and cool it was. It was operated by atm machines no humans needed hah it was an interesting experience

This Chase branch is great! There isn’t too many people who come to this branch which is great. The staff is friendly and makes you feel welcomed!
This Chase is unique from other chases due to space constraints so instead of counters a staff member will assist you. This place is close I my house and I can finally stop by before heading to work, with minimal people.
There is even a drive thru!

First to review? Wow!
Recently opened. I usually don’t have to go inside to make a deposit since we have a automatic deposit machine at work. But there are times when I have to go to a teller to deposit.
Love the location since I can walk here because I work in the same complex. I get helped as soon as I walk inside! I feel like a VIP whenever I come to this location LOL