AT&T Device Support Center

Torrance, Estados Unidos

4.2

Cerrado ahora

12 opiniones

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Contacto

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Teléfono:
+1 310-787-0397
Dirección:
20725 S Western Ave Ste 132, Torrance, CA, 90501
Torrance
Paradas y estaciones de transporte público cercanas:
2.1 kmTorrance
2.4 kmCarson transitway
2.7 km5
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Hoy

Hoy 10:00 – 18:00
Cerrado ahora
Horario local (Torrance) 20:29 domingo, 2 de noviembre de 2025

Horario de apertura

lunes 10:00 – 20:00
martes 10:00 – 20:00
miércoles 10:00 – 20:00
jueves 10:00 – 20:00
viernes 10:00 – 20:00
sábado 10:00 – 19:00
domingo 10:00 – 18:00

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12 opiniones sobre AT&T Device Support Center

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Tu valoración: 5
Torrance, CA
This is the BEST place for help! I never ever leave here not satisfied and phone working. I love the technicians and especially Jenny. I kind of didn’t want to mention her name, as I everyone will want to see her and I might have to wait! lol I go often and with any phone issue that I have. Even just for information on how to do something. Jenny is most helpful. Others there are too. Very patient, knowledgeable and kind. Hubby and I just love this place and am so grateful we found it.
Tu valoración: 5
Long Beach, CA
Customer service was great here. True, no bathroom or anything but magazines to help you while you wait. But Aaron was super nice and gave my man and me a couple glasses of water because we were dying of thirst. Thanks to him! They backed up your phone and know all the tricks if you are having problems with your phone here.
Tu valoración: 5
Long Beach, CA
What a difference in customer service. I called the 800 number and was transferred to an awful rude uncaring agent! In contrast to that, I walked in and met Jenny. She was warm and friendly! In no time my claim was taken. ATT needs to hire more agents like Jenny
Tu valoración: 5
Long Beach, CA
So I’ve been here three times already (I blame the manufacturer not At&t) And each time I get great customer service and the employees are very friendly and of course, very knowledgeable. So Far I’ve been in and out, the longest I’ve spent in there is probably about 15 min so they’re pretty quick too! This place makes me feel glad I’m with At&t.
Tu valoración: 5
Long Beach, CA
Excellent customer service. I wasn’t sure how I would be treated, especially by such a big company, but I was pleasantly surprised! I was greeted and taken care of immediately. The staff introduced themselves and let me know what they would be doing. They actually came out from behind the counter to bring my phone and when I left, walked me out. I didn’t need a replacement phone, they formatted the memory card for me and made sure I was happy with the result before I left. With all the different wireless companies out there, I am happy that AT&T is taking that extra step to make the customer happy. That goes a very long way in my book. Thank you for the excellent service!!!
Tu valoración: 1
Redondo Beach, CA
The service at this store SUCKS! They stonewalled me on several occasions. The were just friggin RUDE.
Tu valoración: 3
Gardena, CA
First of all I will say that it’s a pretty good thing that we have a place in the area to get immediate service on our phones. The bad thing is that because AT&T’s service and devices seem to suck this place is consistently packed to the point that they need a take a number system to keep everyone straight. We walked in and it took a bit for someone to even acknowledge us because there were at least 3 customers for each service advisor. I went in twice during the same week and had two different reps. I must say my second experience was better than the first but overall it was ok and I can’t complain too much. Parking is plentiful and it’s an easy location to find… just prepare for a wait of at least 30 minutes.
Tu valoración: 5
Torrance, CA
It’s always nice to be able to talk to a person face to face when you have a problem. This place has super convenient long hours. I’ve been three times times and every time they’ve solved whatever problem I had, whether big or small. And it’s all free! When I first went in a few years ago with my Blackberry with some issues and they said if they couldn’t fix it they’d get me a new one. I just bought a Galaxy S4 last week and had a few questions, went in today at 7 pm and the guy behind the counter helped me right away. Very helpful and convenient hours seven days a week. Easy parking to boot.
Tu valoración: 5
New York, NY
You can trust this store to provide the ultimate customer service! They open 7 days a week, the parking is super easy, the associates are very knowledgable, and they go out of their way to make a customer feel welcomed. I went in on Sat for my Samsung Galaxy Note phone, they were busy when I walked in, but the supervisor Derry immediately acknowledged me and assured me I’d be serviced as soon as possible.
The young lady who helped me later on not only answered all my questions (I went to two other att stores before this, where I seemed to know more than the associates working there), but she and Derry gave me tips on how to save battery, and offered to charge my phone for me. We chatted and had a great time. Good service is hard to find nowadays and kudos to these guys!
Tu valoración: 1
La Mirada, CA
DO NOT go there. They will scam u big time. I was there to add two lines but they opened up anther family group under my name (will cost me 30 bucks more a month) n added insurance without telling me properly. Also charged 70 bucks more for my two note II. Do not go there. The worst AT&T service I ever had.
Tu valoración: 5
Carson, CA
This place is awesome! I’ve been here twice. The first time my Samsung Galaxy Note would not make proper calls. They did whatever magic and now my calls were crystal clear! They even checked to make sure the phone was a-​ok before I left. I didn’t have to wait too long and they fixed it promptly.
The next time the same Note wouldn’t charge. They replaced it and even offered to let it charge for 5 mins so I wouldn’t leave with a completely dead phone. This time I did have to wait a bit but it was so worth it!
The previous reviewer was right when they mean only warranty phones. Some guy had a GoPhone issue and they don’t really handle those here either. Every prepaid was either sent to Walmart to replace it or sent to the customer service rep you can dial at home. Fair warning!
Would I come here again? Absolutely! I love how you don’t have to sit with your broken phone while they ship you a new one. And it’s in the South Bay? Awesome!
Tu valoración: 5
Los Angeles, CA
This place is one of the only redeeming things about AT&T. The camera on my HTC phone was broken and the people at the store were completely useless in fixing it. They suggested I go here. At first I was grumpy because it was far away, but I decided to give it a go at the prospect of getting my phone replaced. After waiting about 20 minutes they looked at my phone for tops a minute and then just gave me a brand new one. They even overlooked a small crack on the screen (unrelated to the camera) that would have voided my warranty.
NOTE: This place only services phones still under warranty. The guy ahead of me tried to argue with them unsuccessfully to replace his 4 year old blackberry. They will not do this.