While their pictures are good, they are no different then any other photographer who is also good. Their customer service is awful. My sister took her son there and bought their baby club. She tried to enter him into one of their contests and was told it would be in next months entry when it wasn’t she called and asked for it to be in there the next month only to have the owner/manager be extremely hateful and tell her not everyone can be entered. Not everyone that purchases over priced only good not excellent pictures can be entered into a contest that is suppose to be for anyone they have taken pictures of. Interesting… I’ll never take my son there nor will she go back. Since this review I have come back to edit because of the owners comment. The pictures were never an issue. Other than they can be just as good elsewhere, nothing special. They were liked an enjoyed it was the CUSTOMERSERVICE that was horrible and insulting.