BBB rating is out of date. They are out of business! They moved us from West Texas to Houston in March 2011. Price extremely fair. However no fixed delivery date, only range of possibles which kept changing. Also, they broke a chair rail. When I tried to get them to fix it they said they were out of business and could not pay, even though I had paid extra for damage insurance. Next, no phone calls returned and then I contacted BBB. The BBB could not get them to honor their contract with me.