Megabus

I would never recommend this company for travel. Their buses break down and they have a problem with rescheduling you for another trip. I was scheduled to leave TOL to CHI at 3:30am, the bus broke down in New York and never showed up. I missed my connecting trip to Minnesota.

Bus was supposed to be here at 3:30 AM. It’s now 4:30 and still no bus. They have my cellphone. The least they could do is text people that they plan to be at least an hour late. It’s not fun to stand in a parking lot for well over an hour with no bathrooms waiting for a bus that may not even come, especially at 4 in the morning when I should be asleep. Terrible service.

They need to hire drivers who can read a map, use GPS, basically know where they are going! Cleveland to Toledo is 2 hr trip not 3hrs! Driving around in circles for over 30 minutes is a clear indication of LOST!

My wife left her bag on the bus and another passanger tried to retreive it to no avail. The bus driver acknowledged that my wifes bag was on the bus but would not release it. After 5 days of trying to contact megabus/​coachusa no one will contact us or take responsibilty. Our problem for leaving the bag but since they admitted to having it and having no one to contact without delay after delay is inexcuseable. Hold on tight to your belongings if you use this service.

i cannot say enough positive things about this business. by having the online only tickets, it cuts off alot of the bad people and all the homeless people who seem to find their way on greyhound.
i only have two bad things to mention and its not even megabus’ fault.
on the way out of toledo, some chick kept whining that it was cold… im sorry, but if you’d rather ride greyhound with no AC on a 90 degree day with a bunch of smelly people, be my guest.
secondly we stopped at a rest stop… BROAD DAY LIGHT…
the bus driver says «be back here at xxx pm» which was like 20 minutes…
so we get almost out of the plaza… and wouldnt u know that some idiot decided the bus driver was joking about being back at a certain time? pffft… just listen to the drivers and there wont be any issues.
other than that, it works and its alot faster than greyhound