Bait and switch. Found a display model of an outdoor bench on clearance listed at $ 75. At the cash register the clerk said there would be a $ 10 fee because it was pre-assembled! No where on the mark down tag did it state there would be an additional fee. When I questioned the fee by pointing out that there was no indication on the tag that there would be an additional charge, she asked her supervisor who said there was a fee. The supervisor then rolled her eyes and walked away. I cannot believe the lack of integrity and consideration. At minimum an apology for the misleading tag was in order. The proper thing to do would have been to waive the fee and properly label their tags.
Penny S.
Tu valoración: 5 Delta, OH
Love Lowes plants and their employees are also so helpful. They go the extra mile to answer any questions. Great customer service.