FedEx Office Print & Ship Center

I recently visited this location to have 80 postcards printed in high quality. I placed the order with an employees help and was called later that day to pick it up. While I was there I was surprised to learn of all the different print products they have. I knew they did all sorts of shipping, and provided shipping materials to do the job right. But did you know they did vinyl signs? Not just the «hang on the wall» stuff, but they also do banners in various sizes, right there in the store. No waiting! I was impressed.
When I went to pick up my order I was in a rush, so I simply scooped up the closed box of prints and headed home. I looked them over later that night and they were HORRIBLE. The printing was streaky, so the black background was amateur at best. I returned the next day and showed them the problem. Everyone staffed agreed immediately that it was a bad job, and the manager ordered 1,000 copies (I had originally ordered 125) of premium products at no additional cost. I was very appreciative of this decision.
When I arrived to pick up the second load of postcards, I reviewed them and they were perfect. While a mistake was made, mistakes are an every day experience. It was important to me that the business acknowledge the issue and provide a fair solution. I felt the solution provided was more than fair, and they earned my loyalty for their efforts. While I did have to spend extra time getting the job done right, I wondered how much of this was my fault for inspecting the work AFTER I accepted the product.
Overall, I encourage you to try this location for your printing needs. They earned my patience and trust, and the pricing is very fair. For a 5-​Star rating, they would have to reduce the number of mistakes made. A different personality might have moved on for good. But again, everyone makes mistakes.

This place sucks so bad. The layout is terrible so you walk in and never know where to walk in and stand. No one EVER acknowledges your presence there and they all have an attitude when they finally greet you. Is it the lighting or the paint that makes you all act like jerks? I hate that I have to wait 30 minutes every time I am simply just dropping boxes off that have everything ready, just need a drop off receipt. Incompetence at its finest!

I’ve used this store in the past with success, but this last experience was awful. I sent them a large format document which I had purchased digitally and asked them to print full scale. After being given grief about Copyright violations, I contacted the company from which I purchased the document. They provided me with a letter to present to Kinko’s stating that I had purchased the electronic document and therefore had the right to print for my own personal use. When I went to pick up the document, it was priced wrong and printed at the wrong scale. I asked for it to be reprinted, and yet again it was not at full scale… After all the frustration I sent the document to another company that is locally run by the owner himself. He understood the copyright laws, did not hassle me, and printed the document at 100% the FIRST time! I think I’d rather pay a few dollars more, have the job done right, and support a small business owner!

For printing this place is amazing! Had to do a project for my media graphics class and was working on it late at night wondering how I’m going to have time to get it printed and pick it up before my class the next day. Good thing they’re 24 hours! Amazing!
Uploaded, ordered and paid for my order online in 5mins around 9pm, an hour later my order was ready for pick up!
Definitely take advantage of the 24 hours because during the middle of the day/​lunch time you will be waiting in a line.
My project turned out really nice and I’ll be going here for the rest of the semester.
They also have computers, printers & fax machines!