ZOOM+Care

Great experience at Zoom+Care Bridgeport. After a bad experience at the Sellwood location, I was reluctant to go back. Stuck with no place to go on a Sunday, I decided to give it another shot at a different location. SO glad I did! Nicole Foster was extremely helpful and attentive and went out of her way to make sure I was taken care of. I will definitely keep this one in mind.

I thought the whole point of urgent care is for urgency. Nope. I took my daughter in (no one in the waiting room) and I was told we’d have to wait over an hour. We’ll never be back. I much prefer the Urgent Care centers. Otherwise might as well go to your regular doctor.

I haven’t had the best experience at Zoomcare in the past, but I needed to be seen before my doctor could get me in, and this location is right by my work. I was able to be seen on my lunch break, and the doctor I saw was funny, caring, informative and genuinely seemed interested in my concern. He went out of his way to address my needs and found a solution with good at home instructions that were so effective. The receptionist was friendly and made me feel comfortable as well. For not being able to get in to my own doctor, this location exceeded my expectations.
And the bonus was that my appointment was considered primary care, not urgent care, so the price tag was economically friendly as well! I can see myself using their services again, if not for convenience, trust!

I called for a sinus infection that I couldn’t take the pain with anymore. The lady scheduled me for whenever I needed that day which ended up being my lunch hour 12 – 1 on a Wednesday. I went, there was one person there waiting at the same time I was. The nurse practitioner called me back and asked me about my symptoms, listened to me, and examined me. Took about ten minutes and confirmed it was a sinus infection. She told me the antibiotics would be available right then since they have the medicine there, and also prescribed me medicine for relief I could take to my pharmacist. The whole appointment took about 15 minutes and cost me $ 27 with my insurance. I loved the service. If you can make an appt, do so. Easy over the phone or even online. It makes it a lot easier so there’s no waiting, or bad Unilocal reviews/​experiences. :)

Last Friday, January 16, 2015 I was visiting from California and got horrible bumps with pain on my face. My daughter in law suggested ZoomCare at Bridgeport Village. I drove there and the offices were exceptionally clean and inviting. I saw Cameron (a P.A., ???). He diagnosed me with a staph infection on my face and was quite concerned. He gave me some medicine and told me to come back if it got worse and to see my doctor when I got home. Sat night I was much worse and went to Providence St. Vincents ER. The doctor there said I had been given the correct prescription at Zoomcare and I just had to wait for more time to pass before I healed. I couldn’t have gotten better treatment than at ZoomCare. They were so kind and caring. I arrived home this morning. And received the kindest email inquiring as to how I was feeling and what had transpired since I left their office. Everyone should go there!!!
Thanks,
Ruth F.

They don’t have anything like this in CA that I am aware of. Clean, efficient, expedient, professional, and pleasant overall.
Being a new transplant from CA, I was scrambling trying to find a General Practitioner to fill an empty prescription. Most being 3 or 4 months out for an appointment. Someone recommended this place and I was hesitant thinking of what urgent care is like in CA. Totally different.
And the prices are better too. My old doc and lab in CA charged about $ 275 for a lipid panel. I could only squeeze 1.5 in under ins. and had to cover the rest out of pocket. Now I can get 10 this year if I want all covered by ins…
No need to find a doctor now, Going to make this my go to for medical needs!!!
Nice work!!!

This has been my go to for quite some time now, but I feel like they have gone downhill. I feel the reason why people started going to Zoomcare is because they were quick and efficient taking place of Urgent Care and a normal Dr’s office where you had to wait. My most recent experience I made an appointment online and showed up on time for my appointment with a few minutes to spare only to wait for 25 minutes. Someone was just going in at my scheduled time… This is on a Saturday afternoon, where I had plenty other things to do other than wait forever just to get prescribed my nasal spray for my allergies. I was done meeting with the P. A in 15 minutes… then of course I had to wait for the receptionist to get back to check me out so I can pay my co-​pay.
The time before this, I called in and asked if they could do a certain type of blood work for me, the receptionist told me yes, and to come on in. I made my appt only to find out that the P. A on duty doesn’t know how to draw blood and told me to go to a lab the following day. really? this kind of defeated the purpose of me going in there. I could have easily gone to another ZoomCare to get this one in one stop. After I got my results back (via email) I had to call several times to get an explanation of what it all meant. What a teaser! Oh here are your results. you don’t understand them, but we’ll email it to you and make you wait all day to understand what it means.
I will not be going to this ZoomCare for any further needs and visiting other locations.

Was there yesterday to takes my son for a ruptured ear drum and flu like symptoms… we got there at 535 and they close at 6, but they still turned us away!!! My wife tried to even explain that he was in pain… yet they made here go to the Lake Oswego branch instead. They in turn were great! I would never recommend or go to the Bridgeport branch again!

Everyone was so nice and helpful, even got a flu shot while I was there. So pleasant. Rather go here than my regular doctor office!

Zoomcare takes the waiting out of going to a doctor’s office! My least favorite thing about going to the doctor is that they tell you to be 10 – 15 minutes early, but then don’t room you until 15 minutes after your appointment time. And then it’s ANOTHER 15 minutes until the doctor comes in! Zoomcare’s system was SO much better! I made an appointment online & it said to arrive 5 minutes early. I only had to wait those 5 minutes before the doctor came to room me herself! The appointment was quick and easy, and they had a cool gadget which allowed me to see my ruptured eardrum on a video monitor!
I was out in less than half an hour, and they were able to provide the antibiotics which would have saved me a trip to the pharmacy if I hadn’t also needed sudafed (which they didn’t have). What a great experience!
As for the reviewer who complained that they wouldn’t stay open for her, she needs to realize this is a place that schedules same day appointments rather than just an urgent care place (although you CAN drop in and make an appointment when you arrive). If you just drop in 10 minutes before they close, it’s highly unlikely they’ll have an appointment left. She should have called or gotten online before going in. It’s ludicrous to expect the doctor and staff to stay late. This is a job for them, and they have every right to head home after work ends.

always on time, which is important to me. the staff is always kind & caring, never rushed.

HORRIBLE, HORRIBLE, HORRIBLE! I came into this location in the Bridgeport village, close to where I live, (in Lake Oswego), 10 minutes before they closed. when I got in there, there was a person that briefly arrived at the same time I did. The person who got there before I did was told to fill out paperwork and to sit down. Then it was my turn, she asked how she could help and I told her that my sons ear drum has ruptured!!! She told me that there was someone in front of me who arrived first and by the time that person got seen that they would already be CLOSED!!! She then told me to go to the downtown Lake Oswego location, she called them, and said they would stay open for me if I could go there… WTF!!! I was so pissed I will never go back there and have and will continue to tell everyone about my horrible experience. I mean, a kids ear is bleeding from being ruptured, I got there 10 minutes before they closed which means THEY ARE STILL OPEN FOR BUSINESS. HORRIBLE HORRIBLE HORRIBLE!!! On a good note the downtown location was AWESOME!

I have to echo Marie A. in her review– I seriously wish all doctor’s offices were like this.
I put off going to a doctor for a week despite having soaring temperatures and a 4 month old baby to take care of. I moved up here during my maternity leave from CA, where I still have some of the best insurance coverage any one could ever ask for, but its only valid in CA. So, I was trying to put off going to a doctor unless it became absolutely necessary, and it quickly did.
I Unilocaled around, and came across ZoomCare. It sounded like exactly what I needed, and I checked their website to fully prepare myself for what to expect. I was still setting myself up for disappointment, just in case. I still have the bad taste of what it’s like to not have access to health insurance in my mouth.
Off I went, and lo and behold, everything played out exactly as it had been portrayed. I was greeted by friendly front desk staff, a 2 minute wait time, a comprehensive exam by Michelle who was sincere and understanding, a quick lab, and my prescription, ready at the front desk in 5 min. Total for everything, inlcuding meds??? $ 139. Compared to a regular doctor visit 2 years prior w/​o insurance, I was out $ 700 for a visit, a similar test, and a prescription.
If you have to pay out of pocket as I did, the price is unbeatable. They are PA“s, and not MD’s, but in some instances (such as this one), it’s better than ok.
The office was clean and the atmosphere was professional yet calming. I seriously wish all doctor’s offices were like this!

Really great experience (s) over at Zoom Care.
The fact you can make your appointment online and see the times available is super convenient.
The staff at Bridgeport is great and very welcoming.
Reading Brie S. review — (reason for not 5 stars) there was a mix-​up in getting my Rx as well. They had the right name, but wrong person when I went to pick it up. Was able to get it fixed however. Also, reason #2 is that even with my insurance (which is one of the best) I still had to pay $ 75 co-​pay. REALLY?! I almost think I was better off going to urgent care which is about $ 30.
I was in and out in a flash which I can really appreciate. Not a long wait. It’s really all about convenience here!

Just got back… amazing level of care — very impressed. The PA was concerned, thorough and a very pleasant woman. A little mix-​up in getting my Rx filled (which is why they only get 4-​stars).

Came here over Christmas weekend since my family Doc was out. I was worried I’d be waiting forever but I was in and out. The P.A. I saw was very nice and thorough. Got a call Christmas day from a doc with my test results. I will definitely go back if I have an acute problem and would recommend to a friend. FYI, I was a bit surprised by the service that you get connected to when you call. They take your credit card number and various info before making an appointment. If you don’t want to do that you’ll have to take your chances and just show up. I also didn’t realize they are actually located in Bridgeport above the Container store.

While I was on vacation in Oregon, one of my fingers had an unfortunate encounter with a yellow jacket on a Monday. By early Wednesday morning, the knuckle had inflated like a balloon and was an angry shade of crimson. Time to find an urgent care clinic and take care of it, stat — it was the first time I had needed to seek healthcare away from home.
I made the appointment online at about 6:00 that morning, got an email confirmation an hour later, and made my way down I-​205. Got in a little before 8:00 and saw Dr. Harris, who was really nice, friendly, and very professional. A tetanus booster, prescriptions for prednisone and Keflex (which I filled at a nearby Walgreens), and I was on my way. And my HMSA insurance (out-​of-​state Blue Cross Blue Shield) was no problem. Within 24 hours my finger was on the mend.
That in itself earns them 4 stars. But they were even nice enough to give me a follow-​up e-​mail a couple of days later (by then I had flown back home and was back at work). That they would go the extra mile and contact someone from this far away place called Hawaii, to make sure I was OK — that’s the 5^th star.
I was impressed by the efficiency of ZoomCare and their professionalism. I hope I won’t need medical care while on vacation again, but while I’m in Portland, I’m glad that ZoomCare is there, just in case. You never know.

Just got back from Zoomcare. 10 year old son had a earache, went on line and made an appointment, super user friendly website. Parking wasn’t too bad at Bridgeport, office was really nice, front desk staff was very friendly and patient. Had a crying baby with me and couldn’t find my insurance info and she was very patient. Saw Jennifer, I believe she was a PA. Great! She was so amazing with my son who was not happy to be there. We were in and out in 20 minutes. Highly recommend this place!

Located in the Bridgeport mall above The Container Store, this ZoomCare clinic is equally as awesome as its sister location on Hawthorne. I popped in recently amidst a coughing fit so severe I thought I would not survive the drive down I-​5.
5 minute wait (I walked in, no appointment in advance). 20 minute appointment. Prescriptions to be filled at the pharmacy of my choice. 24 hours later, completely on the mend.
This is what healthcare should be! I have read articles quoting doctors who are convinced that clinics like these will bring about Armageddon. I say it’s clinics like these that will force primary care clinics to be willing to see patients same-​day, when then need to be seen, and not five to six weeks from when a patient calls.
I was impressed that the doctor had full access to all of my previous records from my Hawthorne Street visits. I know PC people make fun of Mac people and all, but ZoomCare’s electronic Mac records setup basically rocks.
I would not hesitate to recommend ZoomCare to anyone. Bring on Armageddon. My money’s on ZoomCare.