Results Skin Care Center

UGHHHHH!!!
I was suppose to have an appointment with this place in 10 mins but before I was about to leave I wanted to look up the address and came across all these bad reviews from the past couple weeks and found out THEY CLOSED???
I called to see for myself and the call wouldn’t go through!
thankfully living social is giving me a refund
I waited a month for this appointment and now I’m very disappointed :(
they couldn’t even call me or email to tell me they closed either… whats wrong with people –_–

So lame! I’ve stood by this company while others had problems getting appointments, etc. However, for them to shut their doors and not tell anyone has shown me they are dishonest and unethical. A former employee told me the owner had a severe drinking and pill problem, so that might have something to do with it.
Really wish there was a way to get my money back. Perhaps Groupon will refund some, but I think I’m out of luck for the second package I purchased directly through them.
Guess this explains why I never got a call to confirm my recent appointment, and why I couldn’t get through to them when I needed to reschedule it.
Scumbags.

They closed without telling any one! No refunds, No credits, NO EXPLANATION! Sooo frustrating because I just paid for another package and they could of told me that they were going out of business instead of trying to upsell me. Like they just wanted to take as much $$$ as possible before they left everyone high and dry!

Just kidding! It seems like Barbara has skipped town. I called them to reschedule my appointment and couldn’t get through. Found out from other Unilocalers that the business seems to have disappeared, and received a blank statement email yesterday informing me that Results has closed. No sh*t. Luckily I got a refund for my unused treatments from LivingSocial, who was wonderful to work with. Too bad that I can’t say the same for Barbara.

Seriously, after the first visit I could have given them 4 or 5 stars but the two appointments following became increasingly worse, from making appts to getting burned to complete mayhem in the waiting room. But I was ready to go in again tomorrow and make sure she turned the laser down. However it was not to be Yesterday I got an email to confirm my appt. but today I got another to say they had closed! I actually bought a groupon and then another special from them directly. Won’t see that money anytime I’m sure!

I got this message today, phones turned off and email no-​replied. many people had paid services not getting refund as people have disappeared.
We deeply regret to inform you that due to circumstances beyond our control have caused us to close. Results Skin Care Center LLC thanks you for your patronage and allowing us to provide for your treatment needs thus far.
We will keep you updated with any updated information in the future.
Sincerely,
Results Skin Care Center LLC
The Management

I really wanted to write a good review. I bought the LivingSocial deal over a year ago and I was, evidently, one of the few who was able to get an appointment. I agree that the waiting room is small, but that doesn’t bug me. My issues with Barbara are that she only schedules appointments 6 – 8 weeks in advance. Which is why over the past nearly 18 months, I have only been in for three of my five appointments. If you need to reschedule your appointment, it will be 6 – 8 weeks from the date you call to reschedule.
In addition, Barbara recently «let go» of the assistant who worked on the weekends. That was sad for me to hear — I opted to go Brazilian, which is EXCRUCIATING, and Barbara would get visibly irritated whenever I needed to take a break. I hated going to her. You’re burning the hair follicles around my most precious bits, lady, forgive me if I need to take a second or two to get the pain back to a manageable level. The assistant, however, was always super nice and just chit chatted away until I was ready to go for more. Also, this meant that, for a while at least, Results was only open Mon-​Thurs. I have moved to Seattle and have a normal office job, so I require Saturday appointments. When I told the new receptionist that there’s no way I could be there during the week, I was rudely informed that it was then MY responsibility to call THEM back every few weeks to see if a new assistant had been hired.
Eff. That. Noise.
My noni has looked like a 13-​year-​old boy trying to grow a beard for going on 6 months now. It’s pathetic, so I just gave in and I’m now paying full price to a wonderful woman in Seattle to finish up the job. I really wanted to like Results and I had already started writing a WONDERFUL review for the former assistant. For real, take your hard earned dollars somewhere else. Barbara doesn’t appreciate them.

LADIES! PLEASE READ THIS before you book your super cheap Living Social/​Groupon deal with Results (or any laser hair place).
I discovered the hard way that with this particular hair removal system, if you have «light» hair it doesn’t work. In my common-​sense mind, «Light» hair means blonde or strawberry blonde, somewhere in that vicinity. Mine is far darker than that (medium brown)… but apparently still «light» enough that the machines didn’t work at all for me. So I wasted huge amounts of time driving across town for three of the six sessions, in the hopes I didn’t totally waste my money. I did. The woman who does the hair removals is very nice, and admitted that this happens frequently… she prefers to consult with people before they book treatments series so she can let them know if it will work. I think it’s not right for Results to keep all the money when this happens if they aren’t totally clear on their website about what «light» means, but I decided not to waste any more time with this. So now I just post here to hopefully prevent others from making the same mistake.
So unless you have pitch black hair to be removed, just know you could well be throwing away your money.

I was gifted a Groupon to Results in early 2011, and I couldn’t be happier with it! Barbara is AWESOME. I was pretty nervous going in, ans she chatted with me through every appointment. Her attention to my personal needs was great– she’s always ready with a stress ball to take your attention away from the pain, and after-​laser lotion that soothes the skin. I started with just lower legs, and I added on a package for knees & toes. I’m certain I’ll add on armpits when we’re done with what’s going on. Worth the drive!

I received a Living Social voucher for Results Skin Care Center as a gift. (4 treatments for $ 150) I have been to two treatments so far and I LOVE the results I’ve had. I rarely had to shave after the first treatment alone. What I like the most about Results Skin care is that Barbara (who administers the laser treatments) is QUICK.
I do experience moderate pain during the 5 – 10 min procedure but I don’t use a numbing cream and the area I did is extra sensitive compared to other areas.
I recommend BOOKING ONLINE. It was much easier than calling in and I’ve had no scheduling issues. They will even send you an email reminder for those too lazy to put the appointment on your calendar.
To the people who complain about their customer service: if you would rather spend 2 hours being asked stupid questions in a consultation, I would suggest Ideal Image. They will coddle you to your hearts desire and will charge you an arm and a leg for the SAME TYPE OF LASER! Ideal Image will also tell you not to do your own research because if you did, you would come across a better deal at Results Skin Care.

Wonderful experience! I have tried laser hair removal in 3 other salons with horrible results. All were groupons, and all other salons seemed to think that since I just paid a groupon price, results didn’t matter since «i was so lucky to get such a great deal!» No, even if I just pay $ 129, it’s a waste of my money if nothing happens.
After the first session with Barbara, I saw immediate results. The staff is knowledgeable, friendly and efficient. Barbara has a lot of experience, and the laser machine she uses is fantastic. I have decided this is the only place I trust for laser hair removal and I recommend it to anyone.

I find all the poor reviews for this place totally astounding. Especially when people bought 6 (SIX!!!) laser hair removal sessions for only $ 129. My friend lives in Philly, and these kind of Groupons/​Living Social deals are UNHEARD OF. She paid $ 250 for a 3-​session Groupon and thought it was a steal. Apparently, during the economic boom, Portland had an influx of day-​spa-​type practices open, many of whom now depend on the discount sites to stay in business. FINE WITH ME!
If you paid $ 129 for what should be $ 900 worth of lasering, maybe you should simmer down and just deal with some minor inconveniences.
Yes, the place is small. Yes, they only have one receptionist (who is really nice — at least to me, someone who treats people in customer service with respect and understanding), and yes, they’ve got a billion appointments. I totally know that it’s difficult to get in, and sometimes they are running behind schedule, because it’s essentially a one-​woman-​owned small business. So what? Swallow your pride and make it work. YOU keep calling back until you get an appointment scheduled.
I’m (absurdly, Middle Eastern-​crazy) hairy and have had quite a bit of laser hair removal, and the laser at this place is AMAZING. No gel, no goop, built-​in cooling device. FAR more effective than the other places I’ve gone. Barbara has always been super friendly, efficient and her experience with the laser shows. I don’t need for her to make love to me — just zap the hair (which, yes SURPRISE! — smells burnt) and make me less hairy. Her practice is clean and she bought the business from the dermatology/​spa place that’s in the same building… good for her.
Portland analogy: Think of this place as one of those food carts with one employee running the show, and long lines… but once you get that awesome Mexican/​Lebanese/​Crêpe/​Vegan Whatever for a reasonable price, it’s worth it.
Yes, sometimes I have to wait. Sometimes I’m annoyed that I had to drive through Tigard during high traffic time and now two other people are waiting and I don’t have a seat. Then I remember: Oh yeah, I’m getting a kick-​ass deal and already have almost zero coarse black underarm hair after 2 sessions… so, I’m gonna shut it and wait til my name is called. You should do the same. OR — go to a more chic/​fancy place and pay the $ 750 for whatever you need done.

Awful experience. I purchased a groupon for six treatments at $ 129.00. I must have called five times and was either put on voicemail or told by the receptionist we will get back to you but it’s probably going to be a while since there are many others before you.
Needless to say I waited a month to hear back to ensure I would even get an appointment and I never once heard back. I knew that even if I were to get an appointment scheduled that at that point I wouldn’t feel confident that I could get five other appointments scheduled.
I called groupon and they gladly refunded me. Groupon ROCKS! It was a hassle free experience with Groupon. I just wish it would have been a hassle free experience with Results Skin Care. :(

I have been to four visits with Barbara now. I have seen a huge reduction in the hair growth and I think this laser is very strong compared to Emerge Medical Spa, where I have previously been. It is painful — -but I take advil 45 minutes before my appointment and use a cold rod on the area that she provides me. It helps A LOT with the pain. Barbara is a nice enough lady and she gets the job done. She has over 13 years experience and I trust her.
Another thing I appreciate is that she has explained the process of laser removal to me to help me better understand the process. I didn’t realize that there are multiple stages of growth for hair and that is why we wait 8 weeks between appointments and why sometimes the hair appears gone and then a few months later some is back — it is new hair, and we must catch all of the hair in its different growth cycles. We have been working on getting rid of ALL of my hair and I have seen great results so far. It is almost all gone, except for a few hairs that have lighter roots and therefore the laser does not work on them.
In response to some of the reviews below, it seems silly to complain about burnt hair because it is a laser hair removal place. Additionally, just because your hair appears dark does not mean the ROOT isn’t blonde. I think maybe if people were better informed about the process they wouldn’t be unsatisfied. Barbara is happy to explain and has answered ALL of my questions in my appointments. I am really happy with the service! The lady at the front desk is really nice, too.

If I could do zero stars I would. DO NOT BUY ANY GROUPONS OR LIVING SOCIALS OR LET ALONE PAY FULL PRICE ON ANYTHING ELSE FROM THESE PEOPLE.
This is my first review on Unilocal (although I selfishly use their reviews all the time), but felt compelled to sign-​up just to warn people NOT to go to this establishment.
I won’t go into long details of all the things that are written by others and happened to me as well, but let me back them up short and sweet:
–Impossible to schedule /​no returned calls for weeks on end
–Once scheduled, running either 30 minutes late or frantically calling ME to come in earlier (so they can eat lunch sooner)
–Tip jar on the counter? What?!
–BAD smell of burnt hair
–Unsanitary overflowing garbage cans, used laser tips, jars of half used cream
–No introduction, no greeting, no explanation of the procedure or aftercare, just ZAP
–Very painful and the «cold roller» someone recommended you request? Yeah, it’s broken is what I was told
–Started the procedure by zapping me a couple times and then saying «oh, you have black hair, but light roots so it probably won’t work so I’ll stop now» BUT still charging me for a visit and telling me to come back for touch-​ups at $ 75 each — WTF? I thought you just said it wouldn’t work?
–Turns out it was best she stopped since I was burnt badly!
I’ve had laser hair removal before and this is NOT how it’s supposed to go. Run, don’t walk away from this place!

I’m horrified. I feel like I need the «Full Silkwood» treatment after being in this filthy place. It’s exactly as everyone said. Too bad I didn’t think to check Unilocal before going there. Looks like we are all Groupon suckers, anyway, and had appointments recently.
What!!! You guys got dirty cold rollers? I didn’t! I wish I would have gotten something cold to put on my poor skin. Wow.
Back to the procedure room, which was like a scene ripped straight from «Hoarders,» I went in and sat down to wait for the hoochie lady to come in (more on her later), and saw all of these plastic «vials» laying on every horizontal surface (and there’s a big ol’ countertop in there). In fact the vials were scattered on the floor and all around the garbage can. Speaking of the garbage can, it was piled about chest-​high, and overflowing onto the floor. Seriously, hundreds of these plastic tubes were everywhere. Bizarre.
I didn’t have to wonder too long about what those vials were, because pretty soon the lady came in, took out an alcohol wipe (at least I hope it had sterilizing properties), wiped off ONE OF THE DISCARDED plastic tubes off the counter, and attached it to the laser. It’s **supposed** to be a **disposable** tip… or reuse it, whatever, right? Then she wiped off my protective eyewear with a tissue, which basically smeared facial oils evenly over the lenses. Ick. Post laser, she slapped the disease-​ridden lotion on me. I swear, I feel like I’m teeming with herpes, or something terrible now.
You might wonder why I didn’t speak up at any point, as I’m a grown woman. I swear, I was like a deer in the headlights! It all happened so fast… as in a matter of minutes… that by the time I processed what was happening, the next horrifying step to the process started! Seriously, the cooch-​lotion is going to give me nightmares. Never go there. I will be calling the health department.
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I did call the health department, but who knows if they are following up. I received a refund from Groupon; what a great company! I am SHOCKED that I just saw a Living Social Deal of the Day for this «spa!» Obviously, they are still in business, and more people will be exposed to the sheer filth of it. Buyers beware… or at least hope that Living Social gives refunds, too.

I, too, purchased the Groupon for laser hair removal. In the past, I have purchased a Groupon for another medi-​spa for laser hair removal and have completed the six treatments so I know what to expect in procedure and pain.
I can get past a lot of the negative things that are mentioned by other reviewers in the name of a good deal, however, I can’t get past the burns on my skin after a treatment.
I have many (10+) lesions/​blisters left by the laser. I was in severe pain during the treatment to the point of tears. I soldiered through, but now seeing the burns, I should have responded to the pain and stopped the procedure.
I agree with another reviewer who said she should have checked the reviews first — I felt the same way and will be more careful about doing my research before jumping on a Groupon for the sake of a good deal.

This place is a nice little place if you want to have laser hair removal and other aesthetic procedures done. It’s not too fancy and it isn’t a massive place so you can be guaranteed to get the same tech working on you each time (There’s only one!).
I have been extremely happy with the actual treatments. Everything is super clean and Barbara is super nice. I am 3 treatments in and I am seeing amazing improvements!
I would have rated this higher if not for a couple of reasons:
–I have had a HORRIBLE time rescheduling an appointment that I missed due to an illness. In fact, due to this snafu I won’t be able to finish my course of laser hair removal treatments.
–During the month of December I left multiple messages attempting to reschedule but no one ever returned my call. I seriously thought I was going to have to show up in person to accomplish anything. When I did get someone to speak with and mentioned my problems contacting them I was told they «took a little break.» I am all for taking breaks but please let clients know this through your answering service. Please!

I read the negative reviews to this place and seriously I’m stunned. Did we all go to the same place??? I had my second appointment today for a brazillian. I found this place, like many others, through Groupon, and I’ve been thrilled with the experience.
Let’s talk about the facilities. I don’t know what everyone was expecting, it seemed fine to me. It was a tiny bit more «doctor» like than «spa» like. It was small — there is a small waiting room, tiny receptionist room, a couple of treatment rooms, a bathroom and I suppose barbara’s office in the back. It’s the size of a 1-​person medical practitioner’s office, which seems appropriate for 1 aesthetician and an assistant. I found it clean and pleasant. I could smell burnt hair a *tiny* bit when in the treatment room, which is not a shock considering that they *burn hair* all day long there. It certainly wasn’t overpowering, it was hardly noticeable. I found this place clean, I didn’t see anything that would cause me concern. As for the cream, both times the cream that was used on me came from a tube, not a jar, so i can’t speak to any sort of double-​dipping.
Barbara and her assistant were very nice, very pleasant and professional. They really made me feel at ease.
After the first treatment I noticed that the area was all red with what looked like little blisters. As someone who has been waxing my girlie bits for 15 years, I figured that laser was like waxing where you are red and blotchy for a couple of days afterward. That night I was pleasantly surprised to find that all of the redness/​blisters were completely gone! And the results can’t be beat. I just had my second treatment today but so much is gone from the first treatment taht I can’t imagine needing all 6.
I’m sorry that some people had a bad experience at this place. My experience in 2 visits using my groupon has been very positive.

Never. Again.
I love the idea of laser hair removal, but it’s freakin expensive and I resisted. Until Groupon, that is. I was wooed by a bargain…$ 129 for six sessions. I took a chance. And so did another 1,500 or so other suckers.
I showed up to this teensy, tiny little… place. Don’t think I can call it an office (as in «medical office») because it’s not professional at all. Let me elaborate:
— The first thing you see when you go up to the reception desk is a tip jar with a few crumpled one dollar bills in it. What is this, an ice cream shop with teenagers working for gas and beer money?
— I headed to the restroom before my appointment. It’s been a while, but I recall that the bathroom and/​or the back area was decorated in a Marilyn Monroe motif. This didn’t give me a great deal of confidence in the level of quality/​professionalism of the owner (s).
— The «procedure room» smelled like burned hair and was not particularly welcoming. There was no introduction by the esthetician, she just jumped right in with the laser, without shaking hands and telling me her name or any discussion about what to expect in terms of what I wanted, the results, aftercare, etc. She even had me hold the cold roller thing while she worked which seemed strange. If you need an assistant, hire an assistant, but the client shouldn’t be forced to do your job.
— Just like Anna said in her review, there was definitely a lack of cleanliness. The goggles clearly had been used many, many times before and there was even a few stray hairs still on them. She also drew a little outline on me with a highlighter to show the boundaries of where she’d be using the laser. The highlighter wasn’t thrown away afterward, so I’m pretty sure it had been and has since been used on other people. And it’s true about the esthetician dipping her hand into the jar of after cream without re-​gloving after lasering my my bikini area!
— I was BURNED during the treatment. Although I’ve never done this before, I suspect that’s not supposed to happen.
Now, in all fairness, the results (after the burn scab fell off) weren’t bad. I blocked out all of the crappy things about this place and even went back today for my second appointment, but there was a scheduling problem (translation: they screwed up). I stormed off in a huff, but really they did me a favor. I started thinking back to what happened the first time and realized that I don’t need to put up with this level of shotty quality and service, no matter how «good» the price is. I can take my money elsewhere (to a legitimate medical office) to be taken care of properly. Do yourself a favor and don’t subject yourself to this place.
FYI, for those of you «suckers» like me that also bought the Groupon, I emailed Groupon today and got a full refund immediately.