Peter’s Auto Works

What a waste of time Peter’s Autoworks is. I’m looking for a place that can get a stuck bolt out which probably needs to be drilled and retapped. The putz at the counter is such a condescending jerk I wouldn’t take my car here if it were free. Forget this place!

Glad we found this place. The team at Peter’s has been fantastic. Always positive and professional, they work with me to understand how my car works and what to do to keep it in its best shape.
Their work has been consistent and reliable. I don’t have to wait long to get an appointment.
They are honest when it comes to what my car needs and when.
Thank you Peter’s!

After making me wait a week for my power steering appointment, I called to check on the progress. There was no progress and they hadn’t heard of me or my car. They said it would be another week before they could look at it. Rather than apologize the staff blatantly lied and made excuses.

I like my cars to be factory-​spec operational, and I don’t mind spending the money to keep them that way. So where shall I spend my money on a Volvo XC-​90 T-​6? Peter’s! They are always accommodating with interesting, vintage loaners. Their work always reliable. Never, in three years, a return for an undone fix. Never the old «could not duplicate customer complaint» excuse. Too bad they are so far from my home in Sheridan.

Peter’s Auto Works has earned my trust through multiple positive, friendly, and professional experiences. When I visited with concerns about a stuck window, concerned that the fix would be major, Tom double checked the door motor and got it working without a repair. $ 32 worth of fluids and labor later, I was out the door with a fixed window and the knowledge that Peter’s takes care of their customers regardless of what might be the most profitable option.
When I returned two weeks later with more serious mechanical concerns, Patrick recognized me and was happy to set a time to check out the vehicle. I dropped it off the next morning and they even gave me a ride to and from work! Patrick expained the scenario I was facing, gave me exact estimates for the best and worst case diagnoses, and I was charged for exactly what I agreed to.
Lewis even took the time to explain to me that my particular model of Volvo was prone to issue and that based on its service history, I should start looking for a new vehicle. Even if I get a car other than a Volvo, I know I’ll be coming to Peter’s with any mechanical needs I might have!

Seriously — they are the nicest people, they provide rides, they a just really great people. There is no other way to say it. And their quality of work is second to none. No other shop could compare.
They have provided me a prioritized to-​do list for my car so that I can keep it in great shape, but afford the repairs. They make sure to explain everything and communicate really well with someone that has no «car sense.» I trust them. And that is a big deal to me.

I had absolutely incredible help at Peter’s Auto Works. I had purchased a car that they had been servicing, and an incredible guy named Brian talked on the phone with me for 20 minutes letting me know anything that I needed to know about the history of the car and anything that might need to be worked on. He did it knowing that I live out of town and wasn’t going to be in there as a customer, he was just being helpful. If I am ever driving my car in Portland I’ll certainly bring it over!

Used to love it when Peter owned it, but had a stuck sunroof and what a fiasco! They tried to tell me it might be this motor or that motor, and if we change it and it doesn’t work, you’ll be out the $ 700 cause the extended warranty co. Won’t cover it. So I called my extended warr. co and they said to take it to the dealer. I did so after Peter’s had had it for 4 days and they said it was the sunroof motor (duh!) and it was completely covered. Never again Peter’s!

Was looking for a shop to take care of my Wife’s Volvo, called my BMW shop who recommended Peter’s. They’re close by, they have good reviews. I have to say these people deserve the good review they got. The repair was an issue that was pretty minor, although it was still causing the car to die. They were straight forward about time, cost and made everything super convenient to take care of. I would recommend this shop to anyone with a Volvo that is looking for a fair price, good service and honesty in your repairs.

Great team, excellent communication, and timely work. They have saved us more than once, and the price has been more than acceptable in my mind.

I dont know how thay got all the good reviews because thay are way overpriced and thay do shoddy work I will never take me volvo there again my 98 V70 was over there head

I called ahead to get an appointment, but was pleaseantly surprised that they could see me right away. Lewis was very polite and engaging while writing down every concern I had for my vehicle. I decided to wait for my vehicle and in not time I was back on the road problem solved. Next time Im in, I am picking up the free plate cover and will receive $ 5 dollars off every service as long as the cover stays on my vehicle. I highly recommend this shop even if you do not own a Volvo. I dont, I drive an Escalade Ext. I will be telliing my friends and family. Sorry Volvo owners, Peters place may get a lil busier but Im sure they can handle it. Thanks again Lisa!

Bran is awesome! Such a great experience. Price is relative, and they always do a great job. I highly recommend!

While it’s true that the prices at Peter’s are on the high end, they have in the end saved me a tremendous amount of money on multiple Volvos.
First was my very very sad ’96 850 which I’d purchased for what little money I had several years back, and had not been able to afford to maintain well. I got a great price on an oil change plus inspection … an inspection which, of course, yielded about $ 6000 in things that weren’t quite right. But thanks to the excellent communication skills of Brian and Chris, they understood my position and helped me narrow it down to a couple hundred bucks that would keep the car safe and legal and some possibility that the wheels wouldn’t fall off in the next year.
Then it was time to replace that car, and they gave me excellent advice on which model to look for within my price range, and where to look. I couldn’t afford their $ 100+ prepurchase inspections, but I brought two cars in for simple inspections at about $ 50, which gave me enough information to decide whether to buy the cars. They also taught me enough about the 850/​S70 models that I could spot common problems before bringing cars in for an inspection.
Given the chance, if you have a big estimate and have to triage the repairs, I would speak to both Chris and Brian. One is much more conservative than the other on what he feels are «necessary»; I won’t say one is right and the other is wrong, just that it’s neat to get more than one opinion in the same shop, to help decide where to start.

I am a Volvo. Well, almost. I ride in a Volvo so I guess I am a Volvo?
Any who, this place was highly recommended to me by great owners of Volvo past. They are friendly, trustworthy, very knowledgeable, and straight forward.
I mean, really can anyone find all of this in one auto shop? I have come here the last two and half years. From oil changes to regular check ups and diagnosis. Each visit has been highly satisfactory.
The service is great too. Everyone is very friend and they have a puppy! She is the cutest little husky I have ever seen. So docile and friendly, I mean if you consider sleeping friendly.
Any ways, highly recommend it for the really Volvo owners.

It’s not often that I walk out of a car maintenance appointment and think, ‘hey, that was alright’. That’s pretty much happened like, never… until today.
Jim Fisher Volvo had over a week wait for just an oil change and I promised myself never to go to Herzog-​Meyer so I ended up googling Volvo service centers in the area and found Peter’s.
Gave them a ring and they told me to come right over. The office is pretty small but the service center are is pretty decent sized.
The service was stinkin quick (check-​up, oil change and find out why the check engine light was on). They gave me a run-​down of what was broken and let me know what was really necessary and what was purely optional. Great office staff too. Friendly and laid back.
On my way out I realized the check engine light was still on (because one of my rear lights was out) and they decided to just replace it for free while I was there. What? Free? Like, no money? You sure you’re in the auto service business?