DirectBuy of Portland

We have been members since 2008 when we endured the hard-​sell sale. It’s still made sense to join since we were building a home and the initial fee was more than offset by the thousands and thousands of dollars in savings on major items that we purchased such as cabinets and windows. Since then we have bought the occasional appliance and maintained our membership but hadn’t used it that much until now.
With the new owners striving for a more service-​oriented model we were still glad to see that some of the same friendly faces were still there, especially. Debbie, a lovely, friendly employee Who has never let us down. We had come back to this Portland location to redecorate our home. The experience was simply wonderful. Jessica, a young lady who has only been working there a few months, spent the entire afternoon with us providing much-​needed artistic and practical input to our project.
When you make a special trip to Portland just to take advantage of the profound savings at direct buy, it takes a lot of time and effort to put together the decorating plan. Jessica made the process (something I was dreading) fun, rewarding and productive. My wife and I both agreed we would’ve paid thousands of dollars for this type of design help at home, but there was no extra charge whatsoever for this service. It more than paid for several years of our renewal fees.
The bottom line if you’re willing to put some effort in to shopping at the store you will have a great experience and save thousands and thousands of dollars on large projects. We are so glad to be members and we love the new management.

We have been members of Direct Buy of Portland for 7 years. We own a home and have three children who were middle and high school age at the time we joined. You need to view your membership as an investment as you will need to consider all the things which you will purchase in the next 10 years. We got back our initial investment and experienced savings year after year. We have used our membership to save money on a wide range of items. This includes plumbing fixtures, electrical fixtures and ceiling fans, cabinets, leather furniture, upholstered furniture, bedroom furniture and mattresses, outdoor furniture, large & small kitchen appliances, washer & dryer, sports equipment, clothing, headphones, some small electronic items, wedding gifts, birthday gifts, Christmas gifts and more. We highly recommend you get a membership so you can line your pockets with additional cash savings instead of giving it to the retail stores and sales staff. We have two children in college and will graduate within a year and one child a year away from college and we have been able to help our children with their college expenses with the monetary savings we have received from purchasing through Direct Buy. Everyone experiences good and bad and we can truly say that Direct Buy of Portland isn’t exempt from this. The new owners have been in place for 7 months now and they plus the staff are truly committed to a 5 star service guaranty. We find items online or in a store and send an email to the staff. The staff responds within 24 hours and if that exact item isn’t available, they will assist me in finding an alternative if that is what I want. The staff is totally dedicated to meeting the needs of the members. We live in Salem so we don’t always have time to go to the showroom in turn we do lots of purchases on the Direct Buy website and via email with the staff. We can literally shop through Direct Buy 24÷7÷365. We’re moving into our next phase of life as in the next 5 – 10 years, our kids will be getting married, furnishing an apartment or home, hopefully having children and we’ll need to do some remodeling on our home which is now 17 years old. We’re feeling very fortunate as we don’t have to pay the retail markup on so many purchases that take place with our family and home. Thank you Direct Buy of Portland for making our membership be beneficial, worthwhile and valuable.

We have been members of Direct Buy for over 20 years and have experienced amazing savings and great customer service.

We have been members since 2007 and had never really utilized the membership. The few times we did order… we had horrific experiences with the warehouse and customer service– and were not sure if we wanted to try again. Now, the Club has new owners and … WOW… what a difference. We are in the middle of a complete kitchen/​bath remodel and have purchased 99% of our product from Direct Buy. The new kitchen design specialist– Mindy– was amazing and we love our new kitchen. All the staff is very helpful and follows up with our questions promptly. The new owners really care about our experience. Now, I really feel like a member who is valued and appreciated… THANK YOU!!!

Beware: This company uses shady marketing tactics.
I received a letter from them that was deliberately designed to look like an official bank or government notice, complete with those annoying perforated sides you need to tear off.
It’s annoying when you receive mail that looks like a jury summons or an official government notice only to find it’s an advertisement made to look like one.
I STAY AWAY from any company who uses deceit like this to get my attention.

I am here to dispel the Myth: Direct Buy does get you the best deals available on the Items they carry PERIOD.
That being said the manufactures don’t offer there complete product lines and if you are hoping to get great deals on base models you will be disappointed. This is a club for people who buy higher end more luxury products. There is no way to save you $ 100’s on a base model appliance or furniture or windows because there is not that much margin there to begin with, but when it comes to higher end items that changes.
It is against the rules for me to quote exact prices but here are some general examples.
A few examples:
My cabinet quote Home Depot $ 33K same brand of cabinets at Direct Buy $ 11K. They were not exactly apples to apples quotes as I did change some things around but only because the cabinet designer at Direct Buy gave me such great advice on how to stay on budget but still get the luxury feel.
Professional grade kitchen appliances at Standard appliance including a refrig, 5 burner dual fuel range with griddle and double oven, dishwasher and hood $ 25K at Direct buy $ 11K.
Couch at local furniture store $ 900 on sale at Direct Buy $ 340 but with $ 250 in shipping so ended up being $ 600.
Now there have been times where I have found better deals then Direct Buy has but those are very rare. for example I got a steam washer dyer set and Best Buy on black Friday for about $ 300 less then I could have gotten it at Direct Buy.

Can’t seem to get hold of these folks by phone nor get the hours — and we’re members!

My husband and I have been members of DirectBuy for over five years now and have to admit it’s one of the best investments we’ve made. At first, we were a little wary of the whole concept because we thought this might have been a marketing scheme. However, we were able to make back our investment after a few purchases and have been singing their praises to our friends. DB offers direct pricing with the manufacturers and although they don’t have access to all name brand items, most of the brands you are looking for will most likely be available. Some examples of past purchases include the KitchenAide dishwasher we just bought yesterday, Maytag washer & dryer, wedding invitations, Samsung TV, Cannon digital camera, etc. We’ve saved anywhere from 25%-50% off retail prices on our purchases. However, you need to do your research prior to coming into the showroom because you’ll be looking at a variety of binders which can be taxing and be aware that not all of the pricing at DB may not necessarily be less expensive than other places once you factor in the shipping and handling fees. I can’t stress doing your research enough! DB is always our first starting point for pricing and we usually go from there!