Michael E Ply Hampshire 76

I walked in today (12÷31÷15 a little before 4) and politely asked if I could use the restroom. His first question to me was whether I was buying anything or not. He asked into an extremely rude tone and when I said I didn’t know he responded with an even nastier tone, saying «water isn’t free!» I walked out because I don’t patronize people who are terrible for no reason. I hope you do the same.

These guys are honest, know what they are doing, and are not at all pushy. I took in a 2010 Ford Focus I bought used, and they quickly found and fixed the small issues it did have, and they charged a fair price. I was referred there by Westlake Independent Honda, who also have an excellent reputation. I will definitely return

Intelligent, smart, a whiz with cars, and always a friendly smile to greet you. Got a problem, he fixes it, and doesn’t ‘fix’ anything that doesn’t need it. The best in the business.

Excellent reliable auto repair. SO happy to find this place. I think it’s family owned and they are all so very nice. Mike fixed my 2012 Suburban’s electrical problems AND my husband’s vintage Camaro, with equal competence. Very satisfied.

If you have a GM this is the place to bring your car/​truck. Mike has worked on both my Yukon and Envoy and its always a good experience. I’m not saying I like spending money on my car but it hurts less knowing you are not getting ripped off. The guy is honest to a fault and because of that he created a long time customer with me. I work in automotive and when I asked some of the European repair shops who I should take my GMC to they both said Mike.

Mike and the Service team are the BEST GM guys in the area. My truck’s gas pump went out after 13 years. They saved the ½ tank of gas I had, replaced the pump and fuel filter with Genuine OEM GM parts, and charged what they quoted me all in 2.5 hours. The dealer quoted me $ 250 more, and even Firestone wanted $ 200 more than these guys. and I wasn’t going to get a GM gas pump. So glad I have found the new mechanics for my truck. Thanks Mike and team!

Filled my tank with fuel last night (about 9 PM), and the pump was unable to dispense a receipt — apparently out of paper. I need a receipt each time.
This required me to walk into the store and ask the attendant, who was busy chatting away on the phone. He knew why I was approaching (I was the only customer around) as he had already made the motions towards printing one from the register.
This is second time, in as many weeks, that I have come across a Union 76 station in Thousand Oaks that does’t fill its machines with paper.
Cheap owner, or lazy employees?

A/​C in car not blowing cold air. Mike took the time on a busy day (first day back after a five day vacation)…great diagnostician, problem solver and all around giving and fine human being. Already singing his praise & referring others!!!
He’s now my mechanic, period!!!

Mike and team are THE BEST. Yesterday I started the drive cross country from San Francisco to Virginia and my first stop was LA to see family. Along the way my check engine light started flashing and my car started rattling. I made it down but today took it in for a diagnostic. On the phone, Mike told me how busy they were that day but he would do a courtesy diagnostic.
I brought it in, and he got to work immediately. Turns out I needed some major repairs. Despite not having an appointment, he and his crew (Greg, Mike and Javier) set to work right away ordering parts and repairing. It’s about 90 degrees out and I’m traveling with my cat, so they set me up in the air conditioned back room where everyone proceeded to help me out and were unbelievably nice to me and my dad. They even helped find my cat when he escaped and squirreled himself into a corner.
Then on the test drive after the repairs, Mike noticed I needed my tires replaced and a front end alignment as well, emphasizing he wanted to make sure we were safe on our trip. They put my car right up to inspect my wheels and recommended us to a nearby tire center who have been nothing but professional and kind.
Overall I can’t say enough nice things about this garage and every single person who works here, from their friendliness to their professionalism. Thank you, Mike and Ronnie!

Great place to get your vehicle worked on. Plus they are HONEST! Thanks guys

Mike and his staff a very professional and extremely reliable. I just briefly explain my cars symptoms and mike knows the problem. He is a car Surgeon. It’s a huge relief knowing they are there. I urge you to try Mike Ply 76.
They spent an hour looking at a potential car I was going to buy for my son. It had issues they pointed out and and we did not buy and he potentially saved us lots of headaches and money.

We have been having our SUV and auto serviced by this facility for several years. They are not only knowledgeable, but professional and most importantly honest. This repair garage is so successful, they don’t need to prescribe unnecessary repairs or suggest things that aren’t needed. I have even had an occasion when I messed up my windshield wiper replacement, which resulted in having to remove and replace one wiper assembly. I came in unannounced, without an appointment. Mike personally supervised the repair, pulled one of his mechanics off another job to affect the repair quickly and even had one of his employees drive to the dealership to retrieve the new part. I would not hesitate to recommend Hampshire 76!

So Bruce over at Westlake Independent Honda (Love them!) referred me over here to get my son’s American made truck looked at before purchasing it. He said they are honest guys — says a lot coming from another shop.
So now over a year later we get the oil changed here regularly, breaks and other small and bigger stuff done we have found them to be honest and fair about the things that need immediate attention and repairs that can wait.
I have been very happy with the service and knowledge of these guys here… of and you get free coffee which is always nice. There is a little table for their customers who wait for their car to be done… nothing fancy but it’s a service station not the Ritz. We will continue to get the truck serviced here. Greg is super nice.