Al & Ed’s Auto Sound

I just went to Al & Ed’s Auto. I upgraded my radio and added Sirius. Jamie Boyd was incredible. His knowledge and passion of the product is unsurpassed. He steered me to the best product at a very reasonable price. There is no reason to go to a guy who minimally knows his product. Go to Al & Ed for the best service, knowledge, attentiveness and the fact they are great honest people.

I live in Simi Valley. 7 months ago I went to Discount Stereo on L.A. Ave. as got so ripped off! Their lack knowledge on systems and horrible install had me turning red not to mention being grossly overcharged. So I finally went down the street to Audio Concepts to get it fixed and they are to busy into infinity doing super custom work to have no time to service me with no appointment date in sight. So I jumped on my phone and the next nearest place was Al and Ed’s in Thousand Oaks. I just wish I had gone there first!
Jamie (the owner) and Josh answered all of my questions. They beat pricing by anything I could compare to on my phone. EVEN AMAZON and CRUTCHFIELD! It did take a bunch of time to do the install but you can’t rush perfection. They even offered me a burger when they broke for lunch. Awesome!
I’m sure you audiophiles think you need to go to one of these elite custom places to get custom built in cabinets and car show type installs but that’s so not true. These guys do it all without breaking the bank.
I have set up many cars with sound over the years and this was by far the best experience yet!
Thanks Guys!

Jaime and staff provided me with knowledge that Best Buy couldn’t match, great prices and quality service. I’m extremely happy with the overall experience and look forward to upgrading my other vehicle in the near future!

Jamie fixed my old Element up with an AWESOME system without (totally) breaking the bank! When I bought my used Element a few months ago, it had an OLD fancy unit that just did not work well anymore. I could not even change the time on it. I wanted something that would receive AM well and Jamie found the right stereo for me! They made it work with the poorly installed back up camera (already on the Element) AND I now have Bluetooth and hands free no wire needed to sync to my iPhone tunes! YAY! To quote my father, ‘High toned living’.
Jamie & Sara were extremely nice and fit me into a tight schedule and got it done! I would highly recomment this place if you need a new stereo!
I will be bopping around in my old Element listening to great tunes!
THANKS Jamie & Crew!

Al & Ed’s saves me once again. I was trying to get my husband a new car stereo for his birthday but it’s hard to take his car to work without that seeming odd so I wanted someone who could help me as a walk-​in rather than an appointment. I’ll admit I went to Best Buy first because it’s near my office and I could walk to/​from but they didn’t have installation available until a week later and they didn’t have a harness kit for my car! WTF? Seriously. I came in to Al & Ed’s and they explained the models that would fit in my car and asked if I wanted the steering wheel controls to work on the new stereo too. I said yes. They told me the extra parts/​harnesses that would require and I asked how long it would take for them to have those available. They looked at me funny and said they had them in stock. I told them my woes with their competition and we laughed about it together. The guy helping me said they pride themselves on being able to help people on short notice. The whole deal was about 10% over my intended budget, but overall I was VERY happy.
To top it all off, they had one of their employees give me a ride back to my office since this install would take longer than my lunch break. They even offered to pick me up again when the car was ready but I found a coworker who could help me at that point.
I’m done going to the other places in town. I’m just going to come to Al & Ed’s from now on. Thank you guys!

Went in today to find out how I can get XM for my son’s car that I’m driving to Camp Lejuene NC tomorrow. They were so helpful in showing me how I could get XM through my phone and gave me the cord to do it. Thank you! Semper Fi!

I purchased an Alpine amp, Rockford 360, and Focal speakers from Al & Ed’s. Jaimie gave me a great price and a lot of advice on wiring and speaker placement. He had great ideas on how to improve the front staging in my car. He didn’t try to sell me anything that I didn’t need and worked within my budget. What I was most impressed with was how they tuned my Rockford 360. I have never heard detail in music like I do now. They corrected some of my wiring mistakes and adjusted all the phasing, delay, and equalization beautifully. The staging is now perfect in my car. Jamie gave me ideas for the next piece to upgrade, which I can’t wait to work on. Thank you so much guys!

I wanted to replace my Kenwood GPS nav system and had pretty much decided to get the Pioneer AVIC 8100NEX unit since I wanted Android Auto capabilities. I did a lot of research and other than price, the 8100NEX was rated quite well.
Prior to visiting Al & Ed’s, I had visited another shop and was underwhelmed. Based on reviews on Unilocal,I decided to stop in at Al & Ed’s and I was not disappointed. Jamie greeted me with a smile and gave me a nice overview of available options. He had a lower model of the Pioneer AVIC series on display and gave me a nice overview. I already liked the responsiveness and user experience of the Pioneer much better than my Kenwood. Jamie went to the back and brought out the 8100NEX unit. We started talking price and he proposed a very fair price. We both knew that I could buy it for less online but I wanted it installed (even though I had done the Kenwood myself) and I wanted to replace my factory backup camera. Jamie made me a very fair deal. I made a down payment and came back a week later for the install.
The install took a little longer than expected and Todd called me. He asked if I could leave the car overnight or if I wanted to pick it up. I appreciated being given options and I let him keep the car overnight to finish the installation in the morning.
They called me once the installation was completed the next morning. When I got there, Jamie gave me a quick overview of the installation and an operational review of the unit. I never felt rushed and greatly appreciated the customer service. The installation was done professionally and neat. My old unit was nicely packed up and is ready for me to sell. All in all, a very nice job. Kudos to Jamie, Todd and the rest of the team.
Give these guys a try. I could have installed this myself but didn’t want to. Jamie gave me a fair price and his customer service attitude was excellent. He didn’t oversell and was very open to working with me. I know I will go back if I need any more work done. Oh, and the new backup camera is so much better than the factory camera I previously had.

Jaime and Mike installed a vinyl wrap on our Audi A4. They did an outstanding job and were very thorough with the details. They were very courteous and professional. The wrap installed was a anthracite matte metallic silver. They made suggestions for the accent colors on the door handles, mirrors and antenna. It made the car look very custom. Everything came out looking great. We would highly recommend Al & Ed’s for wraps and any other service they provide!

Jamie at Al & Ed’s is NOT «One of the best» ~ He IS THE BEST!!! I’ve been driving from Ventura to Thousand Oaks just to have HIM AND HIS AWESOME CREW Work on my car/​cars! I WOULDN’T GO ANYWHERE ELSE NO MATTER HOW FAR I WOULD HAVE TO DRIVE!!! For over 15 Years he had Made SURE I’m safe in my car and can go ANYWHERE with the GPS he installs. I’m not very computer literate, so he Custom Selects the BEST for me. I’m also blind in one eye and he ALWAYS takes that into consideration. He recommended a «blind spot indicator» for me because of my loss of vision. He is VERY HONEST and WILL NOT recommend Anything you don’t need. I’ve got many systems thru the years from window tint, car speakers, GPS navigation and blue tooth! Thx for all your help guys! Vondea

This place is very professional and knowledgable. I came in a Jamie was very helpful, he didn’t try to sell me on anything so it was a very comfortable atmosphere. They did a great job and it was very affordable. If your thinking about getting any audio/​stereo enhancements done to your car I would highly recommend coming in. Thanks for the great service.

Jamie set me up: recommended the right equipment and followed up with a flawless installation. I have had some subsequent questions, post installation and payment, but customer satisfaction is job one! Look no further than this place for your car audio and video.

I got quotes from three local stereo shops in town, one was priced over the top for brands I never heard of. The other was way to overpriced for what they were gona sell me. I went to AL & Eds, Jamie the shop owner, quoted me a lesser price for everything I wanted, all top brands, a way better sound system in general. He answered all my questions, did an outstanding job, and my car rocks. I’m so glad I didn’t go by what a review or two said, I went with my gut and the price of course. I would recommend AL & Eds to anyone without a doubt or a worry. If anyone is looking for a new sound system don’t bother going anywhere else trust and believe you’re gona be happy!!!
Thanks again guys :)

I hate writing bad reviews but when companies treat customers bad they need to stand up and accept it. Brought my broken car dvd player to these guys. After taking it out they said they couldn’t do the job and needed to send it to another company in Van Nuys. Didn’t hear back from Al and Ed’s for a week. Finally called and asked about my dvd player. They said the place in Van Nuys was looking at it. Another couple days go by with nothing, so I went to Van Nuys and those guys could barely speak English and hadn’t even worked on the dvd player. Within five minutes I was out the door. If you can’t do the job just be honest with the customer. Never again with these guys.

Awesome staff– squeezed me in last minute to remove an old system I had– I’d never even been there before. it was an emergency because I was selling my car that night and wanted to salvage the system. Will definitely be returning to have them install the system into my new car!

The most important thing about a business isn’t how good they are when everything goes right but what you can say about them when things don’t go according to plans.
Last week, I purchased the Alpine INE-​W957HD for my car. Jaime was helpful from the beginning with going over features of various makes/​models. The installation went well but, afterwards, I wasn’t happy with the unit. This isn’t a review of the unit nor any missing information I got in my decision — I made a faulty assumption about all units with navigation/​traffic info.
I told Jaime I wasn’t happy with the unit and thought, after more research, the Pioneer AVIC 8000NEX might be more what I was looking for (and, especially when Carplay is released). Jaime didn’t hesitate in offering to swap out the units to make sure that I was satisfied with the purchase & experience
I brought my car back yesterday and even though they had spent a few hours putting in the Alpine previously, they spent more time replacing it with the Pioneer unit — at no additional labor costs (thanks Jason!).
In just the couple of hours I got to test out the new unit — it definitely seems like a better fit for me. I’ll put it to the real test in the next few days.
Thanks guys!

Arrived early on a Thursday for a couple of minor issues. Was told that the person who is familiar with my phone syncing (through their system) issues was not going to be in that day. Returned on Monday, and while I went to breakfast, not only did they fix my two issues, but upon noticing that my reverse camera was not working properly, they removed it, changed the wiring, tightened everything up so it does not move around and then presented me with a total bill…$ 0.00. Yup, they were so apologetic about my having to go back and forth (20 miles each way) that they did all the work for free.
Thank you Jaime, Steve and every one at AL & Ed’s. YOU GUYS ARE AWESOME !!!
p.s your recommendation for a breakfast place was also excellent.

I hate to be negative… but there are several things wrong with this place.
First off, they are a rip off. I shopped around and found the exact same products for half the price and free installation.
Second, the man who answered the phone couldn’t even give me directions to the store. I asked what they were near and he kept giving me the street address. When I finally got to the store, the same guy who answered the phone had no knowledge of the products. I was told to wait for the owner, who was busy helping another customer.
I waited patiently, only to be quoted a ridiculous price.
The show room is pathetic. They only have three displays with three brands. Two of the displays didn’t even work. This is not the Al & Ed’s Auto Sound I remember from back in the day.
They don’t even post the prices on their crappy display. That is scary! The owner must look up the price in his computer.
Also, there is a sign that makes customers feel guilty if they shop somewhere else. The sign says buy at mom and pop stores instead of big box stores. I love buying at mom and pop stores, over big box stores, but this place had crazy prices and no customer service.
Also, they wanted to charge me 2 hours for install. I went somewhere else where the install was free and took 30 minutes.
I would avoid this place and shop around before you buy.

My stereo went out in my boat so I called and talked to someone at Al & Ed’s, rather then just sell me what he had in stock, the salesperson said he could order a better product to fit my needs. He did order it, I returned and I’m totally happy with his recommendation.

So, I called Al & Eds thinking I could get some honest advise on a new Alpine car stereo for my ’95 320s (Mercedes). NOT!!!
According to Alpine, they’re the experts.
The tech told me the stereo would be at least $ 200, that my whole system would have to be rewired to have all 8 boz speakers work and that it would at least cost another $ 300 for installation.
The only thing Al & Eds is good for is ripping you off!
I investigated a little more … called Cruchfield. No, there is no rewiring, its a 4 prong wiring harness that comes with the $ 126.00 stereo, delivered for free, with the universal key to take the old stereo out and all the speakers play. Even a girl could do it, and I did!