Tires Plus

I think it is unfair when you schedule an appointment to make it to your other future appointments and get pushed back longer. I had my alignment done here back in March and they didn’t do it right because my wheels are not straight with the steering wheel. I never got a chance to take it back til now and my appointment was delayed by over 30 minutes. I supposedly forced another customer to come at another time because I did not want to give way and pointed me in front of the customer to be the reason. Despite that, they were still unable to service my car on time. I had to leave… I ate lunch there to save time. They should be more conscientious of the job acuity.

This Tires Plus has always gone above and beyond for me. They are fast, reliable and honest. 5 stars!

Brought in a car for two new tires and an alignment. Got a phone call about an hour later and they said that the alignment would cost about $ 400 more becouse it needs three caster camber bolts. I told them no cars not worth it. So they told me it would be done in 45 minutes. Got there and stated the napa sells the caster camber bouts for about $ 15. They said it cost them $ 40 but they charge $ 80. Lol… $ 400 for a $ 120 in parts at there price? Dont take your car to them they are not honest…

So spending a good chunk of change on something that isn’t fun is usually NOT a pleasant experience.
My day started off with taking the kids to school and getting a blown out tire … yippie!!!
If I was by myself this would not have been a problem but I also had my 2 year old and my 1 year old with me and as any of you who have toddlers know… well, you know!
I called roadside assistance because I am going to be honest; I don’t even know where windshield wiper fluid goes. The rescue guy shows up and changed my tire and whoooola I am on my way on my cute little donut.
So I call around and get a few quotes for some new tires and the best prices were at Tires Plus. The guy on the phone named Frank was super nice and had a very upbeat attitude which was in part why I ultimately decided to go there.
I arrive and am greeted by Frank as I get out of my car with a «oh good you made it!» How nice. He saw that I had my little ones so he said «no need to unload just yet, let me run in and get you a few price quotes» In about 2 minutes he was back with some quotes and explained all the «specials and savings I could take advantage of today.»
I chose the best bargain and went in to seal the deal.
There was another gentleman who was just as friendly as Frank in the lobby which was refreshing, it’s nice to be around NICE people (write that down and try to live by it.)
I loaded up my girls in the Zooper and we were off to walk around and explore. Thank goodness there are plenty of restaurants and shopping centers close by so we could keep ourselves occupied.
An hour and half later and I had 4 new tires and was ready to go. The ENTIRE experience was pleasant and really quite painless. I appreciate good customer service more than anything and I appreciate a business that appreciates your business even more. This place and staff, especially Frank sure displayed both of these qualities in a world class way. I recommend this facility highly and thank them for being so AWESOME!