A New Generation Child Care

I have a 2 year old & 4 year old that have been going to A New Generation for over a year now & we could not be happier! Their teachers are so great with them & my kids are always so happy when we pick them up in the afternoon. They are constantly learning new things and taking home the cutest art projects– a lot of hand & feet print projects which are so special to us! I was very surprised to read negative reviews about this school & thought I was reading a review about a completely different place. I feel like the teachers go above and beyond & are always having class parties & different activities for the kids. I also like the fact that they have an open door policy & welcome parents to drop in at any time. This is a family owned business and there is almost zero turn over with employees which says a lot in itself! Some of the ladies have been there over 20 years– a true testament to the business they are running. I also love the fact that my daughter was potty trained BEFORE her 2^nd birthday. I am so thankful we heard about A New Generation (through a family friend whos daughter went there for years & they were very happy with them as well) & would highly recommend them!

My son only went here for 2 months, and it was more than I could stand. I am giving it 2 stars since his main teacher was nice and they were cheap, but everything else about it was bad. Rundown, overcrowded building, no security or locks, rarely anyone was manning the front desk, and when there were issues (which there were plenty) they made it clear they were not happy to help and didn’t know what they were doing. Children wandering the halls. They also broke several laws pertaining to child to teacher ratios in the morning. They would frequently pull the front desk/​admin lady in as a floater to try to get closer to the ratio, but that lady had zero interest in interacting with the children and would ignoring crying children (definitely not a qualified group leader) or leave the room. My son hated going, and when I went to pick him up I would find him just standing around bored and desperate to see me (rather than interacting with the toys or adult in the room). At his new daycare, he is always is happily playing when I arrive.
I counted 16 separate violations of the RULES REGULATING CHILD CARE CENTERS code, but I was afraid to report all their numerous code violations for fear of retribution against my son.
I doubt they have cleaned up their act, so just avoid this place.