Do not buy Ted wood products, they allow unreputable retailers sell their product and then refuse to correct issues caused by them. They want me to pay $ 600 for something their authorized retailer was already paid for and never delivered. They held cabinets that were supposed to be rushed to fix an error caused by their retailer for 3 weeks after being made until I called them about why it was taking a lot longer then I was told to receive. DONOTSUPPORTBADBUSINESS shop elsewhere.
Bob D.
Tu valoración: 1 Hammonton, NJ
Awful company. Retailer won’t give me a ship date on my cabinets. I’ve been waiting 2 months with no answer. Called Tedd Wood, was told that they won’t give out any information either. If you have my order… why can’t you tell me when it’s expected to ship? Seems like they care more for their retaillers rather than customers. Hope in the end that works out for you Tedd Wood! Never again!!!
John g.
Tu valoración: 5 Amherst, NH
Great products and even better customer service! I purchased some custom-designed Tedd Wood cabinets that didn’t operate as expected and the dealer was not helpful(or seemingly interested) in fixing the problem. I contacted the company and Mr. Lorenz(COO) was very proactive in correcting the problem and sending replacement parts in short order. Highly recommended. check out the company website for examples of their handiwork.
