Michael Kors

Located on the first floor of the Woodlands Mall this little designer store was busy during the Christmas holiday. I came in looking for a travel size perfume and gloss since the one I had fell out of my purse and broke! I was so grateful to find it here. I was in and out in a jiffy. Lots of cute bags, jewelry and shoes to look at but too many people to do that on this trip. Maybe next time. Service ok.

Bought my wife a Leapord print purse December 2015 for approximately $ 650.00. The fur began coming off the purse in April. I contacted MK corporate in September 2015. They gave me a ticket number and told me to send them the purse. I paid $ 20.00+ for shipping and $ 70.00 to insure the purse. After about 3 weeks I received the purse back with a generic check yes or no letter from them. A box was checked off indicating that the purse did not qualify for material defect.
I would give 1 star, but my service at the location was good.
I would never have expected MK not to stand behind their product. The purse was clearly defective. You could tell by looking at the leather on the bottom of the purse where it was flawless that it was taken care of.
I’m going to try to attach a pic so the public can see that the material was quite clearly defective, I mean just imagine dropping $ 650.00 and the product looking like this in 6 months. Not acceptable! I have already written the BBB and am working on litigation.

Great experience was at the outlet mall in cypress and was underwhelmed trying to purchase a valentine day gift. Don’t ever buy anything in that outlet. Anyway Krissy was of tremendous help and ended up getting a bag and wallet for my fiancé and she boxed and bowed up while I had a seat. Will only be doing business at this location with Krissy

This is one of my favorite stores to shop at. The selection of items is limited, but the staff makes a point of calling me when something new comes in that is my «style». The service is excellent. The second time I walked into the store I was greeted by name and the staff remembered my size and my style preferences.

I wasn’t impressed, I was shocked, but only when we went to check out. Anyway, the staff was top tier. No joke, they treated both of us as if we were royalty. Whoever trains the staff understands what customers like. Informative and encouraging you to buy without being pushy. It was impressive for sure. The store was very nice as well and offered everything she wanted in a comfortable yet upscale environment.

I wasnt really impressed… Granted they are out of my budget, even on on sale… the store had a nice lay out, and was well staffed, My mom and aunt and sister and I went in looking for a specific purse my mom had seen, while they talked with the saleswoman my sister and I poked around… they do have some nice things, but we were not able to find the purse she was after.

Now that I’ve been in here many times since Grand opening day I have found the employees to be very professional and to spend quality time with me in trying to help me with various purchases. A couple times they didn’t carry what I wanted but were still very kind and professional. Definitely deserve a five star.