Jupiter-Tequesta

James was great! We have a system that had not been maintained at all (about 2.5 years) and he was able to clean it out and put in a UV system to ensure it stays clean. We also signed up for a regular maintenance plan so this doesn’t happen again.

They tried their best to fix our AC system… twice. for no charge. Always responsive and generous with their time. Never feel like we are being taken. I know its not their byline. but «I love these guys»

I had two experiences with this company. First, they came out to give me an estimate for replacing my A/​C system (aging system 16-​years old). The rep stayed for about an hour and we discussed all issues. The rep promised to provide an estimate within the week. I was never contacted nor was any estimate forthcoming.
The second experience was with their plumbing department. My tile subcontractor was kind enough to call and arrange the re-​installation of two commodes (wax ring seals) following floor re-​tile. The subcontractor explained that I could expect to pay no more than $ 300 or so because he provided the wax seals and it was a 1 to 1−½ hour job. When the JTAC plumber arrived he re-​quoted me a house call fee and total cost over $ 1000 saying «plumbing maintenance is expensive». I called my contractor who had called them to arrange this and he was furious. He suggested I call Inlet Plumbing, which I did. The quote was a total of $ 275. When he arrived :30 later than the set appointment, he reduced the price by $ 75 as an apology. So the whole job (including tip was $ 325 vs. over $ 1000 it would have cost me with JTAC. Nice try.
After the plumbing debacle, I surmise that I was not contacted by them on the quote (or follow-​up of any kind) with my A/​C because it was obvious to them that I am not a «fool with money» and I refuse to pay higher prices than what’s fair and equitable. I see neighbors having to have multiple visits and repeat visits. These service vans really stand out. One of the best ways to choose a company of reliable, high-​quality service is to notice HOW OFTEN you see the same company making REPEAT visits. My current A/​C unit has been working now for 16 years (knock on wood) without a single trouble call in all these years. I am screening companies now so when the time comes I already know who to call. Bad choices are made when you are sitting in a hot house, mid-​summer and «same day service» seems like a good idea at the time. But, at what price?
Bill G.

I called on Tuesday morning and told them that my air conditioner quit. I also said that I wanted them to come over any time on Wednesday. They took my name, address and phone number and said they will call me early on Wednesday and give me a time when they would be over. Never heard a word. I guess they don’t need my business.

Great job! Very thorough, and did what he could to help save money and get the most bang for my Buck.

I have been in the construction business for the last 25 years and this was by far my worst expaireance .I hired them to install all new duct work air handler, compressor They never pulled any permits, this delayed my project by 5 weeks, when eventually they did pull permits, the building inspector noticed they had cut corners and to save money had put in 14 inch duct work instead of 16, it all had to get ripped out and replaced.
Tiffany and a bunch of other girls in the office kept stalling me, would not call back to explain what was going on .And actually started screening down the phone at me .Very shady people.
Roger Mayne who was my first person of contact and done the layout, when I first met him was like yes sir no sir three bags full sir, was actually full of sh. t, and nothing but a con man .
Company is too big, do not use them know one knows what is going on, or maybe they do and there just out to rip people off.

Efrain, was a true professional from as soon as he got out of his truck. He spent time with us asking questions, listening to our concerns and requests and detailed each and every option that was in front of us. Although the estimate is a little over our budget and i am hoping that we can make an adjustment, i will probably go with Jupiter Tequesta just because of the confidence i have in Efrain. I hope to move forward with Efrain and J-​T

As usual great service and response time from JT. Our technician Scott Is always responsive and friendly and knowledgable.

Employees come, employees go
Some are great, and some not so .
If there’s a problem let the owner know
He will put it right, just like a pro.

Had a great experience with Jupiter Tequesta. They reminded me of the service. Friendly, professional, and reassuring. A company that stands by its products and work.

I have mixed feelings about this company. 13 months ago, I spoke to a rep from Jupiter Tequesta Air at his stand at my Home Depot on Palm Beach Lakes. They came out to my house to see the trouble I was having with an 8-​year-​old a/​c that was always freezing up on me and never hit below 74 in the summer. We ended up purchasing a new $ 5700 a/​c from them. I was so happy for a whole year. 68 at night– no problems, and lower FPL bills amazingly!
Then the pipe outside with the compressor turned to ice last week. Uh oh. I have multiple pets and lots of hair as a result, but I do change my filter weekly and am strict about it. I called and asked them to send someone out, but I said I was pretty sure it was the coil. That had always been the problem with my old unit. They did say a visit is $ 89– expensive, but I was still happy with them and figured I’d stay happy. The tech was a nice young guy, but basically it took him not very long to tell me it was the coil. $ 89 and there you go.
I mean, really? Then when he told me what Jupiter Tequesta air charges to clean a coil, my whole image of company changed. I know it’s not cheap, and my old unit used to cost me $ 350. I expected them to say the same, maybe $ 400. I have since called around and found $ 400 & $ 475 at 2 other companies. But Jupiter wants $ 800. What??? Considering we bought this brand new 13 months ago and got screwed out of $ 89 last week for nothing…
The upshot is I found a licensed company who will do it for $ 280. Guy coming tomorrow. Jupiter Tequesta needs to remember that the «hood» in West Palm Beach is not Jupiter Island. Really disappointed and really wishing I hadn’t spent the $ 89 to merely confirm what I knew. I assumed the $ 89 would come off the coil clean price– many repair people do it that way, but I also assumed the coil cleaning wouldn’t be the price of 2 plane tickets to Europe. Don’t assume.

These guys scam people… Told us we needed refrigerant bc our air conditioner stopped working and froze (all we needed was a filter change that’s why it froze) $ 200…Then they wanted to come back because they said we prob have a leak, which we then paid another $ 200 for, (we are at $ 400) they came out and of course told us we had a leak and it’s not good etc etc which then tried to sell us $ 840 for the labor since the part was still under warranty!
We called for a second option (Carl’s — who I highly recommend) and of course there was nothing wrong with our air conditioner!
They are a bunch of sales guys who take advantage of old people and those that know nothing about appliances and don’t feel like dealing (like us) because these are our second homes and we just want to enjoy our time while down here!
Save your money and time! They have great customer service and that’s why they get away with happy customers!

The work is very good and the workers fine, BUT… 5 – 6 days of work has been scheduled over 6 weeks, and it’s not very accommodating to getting things done in a timely manner. They were supposed to finish today, and yet they only completed part of the job (after arriving late and leaving early). Jupiter Tequesta’s scheduling stinks!

We use them for the first time today, The employees they sent were outstanding, extremely professional, and very knowledgeable. As soon as they arrived they greeted me by name, they were extremely friendly and they were the type of employees you could trust around your house. They found a problem with my air-​conditioner and suggested a solution for it. If you’re looking for a company that does what this company does I would highly recommend them to you.

Jupiter Tequesta plumbing is my go to guys. In the last year I have had a few emergencies. They have come to my rescue every time. This last time it was electrical.
Sean was simply fantastic and so pleasant. He listened and got right down to business. He explained everything so I could understand what he was doing.
He also helped me set up a new set of chairs.
He was charming and so easy to talk to.
He offered to throw the garage away which was unnecessary.
Thank you, Sean and J/​T guys.*******

Quick and friendly service. Was able to fix the issue and explain in detail.

I haven’t had work yet. They just came by for an estimate. They were on time and very professional and knowledgeable. I have to say I really appreciate how generous they were with their time. They explained everything in detail and made sure that I had all my questions answered. I feel confident that these are the guys I would like to do all the a/​c, electric and hot water heater installed.

We are very happy with the service we received from Jose P. He was very professional and extremely knowledgable. He installed our UV lights and can’t wait until we get our electro magnetic filter.
We request him every time we get our unit serviced. I’m sure all the employees are equally as pleasant.

I’ve seen this truck in our community a lot lately. Apparently, everybody is having appliance issues, whether it’s an air conditioner or water heater…
We had a leak under our kitchen sink and I thought we’d give them a try. I went online and requested service because it was late and I figured I’d call for an appt in the morning. They called me back within 30 minutes and had me scheduled for the next day.
Joey M was great. He arrived within 30 minutes of the window I was given and gave a quote for service. My reason for 3 stars is because of price. This place is great, but expensive. We had toilets that kept running and the repair charge was 150 each. I’m not handy enough to fix them myself, but I know the parts are not that expensive at all and the repair didn’t take very long. Joey repaired the leaky sink and a few other things as well, and the bill was around $ 800. Still, I’d maybe use this company again because of Joey’s service and because their hours are really convenient.
I have to edit my review after needing more repairs and feeling like I was overcharged and swindled a little. One of the repaired toilets is still running and I had to get the sink replaced completely. I didn’t use this company for these new repairs. I decided to try another local Jupiter company and was happier with the service and price.
In a pinch, I might use Jupiter Tequesta again. They are always open, and that’s really helpful, but I’m not a fan of having to join a club to get plumbing services. I’m also not a fan of paying for replacements on things that were working prior to a repair.

I came home from work and my house was HOT! The A/​C was not working. I called Jupiter Tequesta A/​C and actually got a live friendly person on the other line. She said the tech would be out within a 2 hour time frame. The tech Rich was there before the 2 hr frame. Extremely knowledgable and friendly. Rich explained to me everything that was wrong with the unit. Gave me a price wihich was extremely reasonable for the time he had spent on the unit. I’d give Rich 5 stars alone!!!
They’re definitely my new A/​C company!!! Thank you.