Texell Credit Union

I came here to help my 17 year old son open his first account. The personnel were very nice and friendly.
After opening the account it became for obvious what we got ourselves into. If you use your debit card as a debit card, Texell will charge $ 1.50 for each transaction. This is in addition to any charges the ATM will charge. Second, if you use your debit card as a credit card but attempt to purchase something which exceeds your current bank balance, then the charge is denied. You would of course expect this, the purchase is not approved. But what I didn’t expect is that Texell charges you $ 29 for each of these attempts. This is true even though the charge was never processed due to insufficient fund.
We tried to close the account but they would not let us, they said we had to wait 7 business days. I can promise you we will close it as soon as they let us.
This is predatory and I am surprised it is legal.

I have bank with Texell for several years. We get our car loans and do much business with them. I have never had one issue with Texell. The people who work here are all very helpful! We always deal with Amanda, she is truly the best. THANK U AMANDA FOR YALL YOU DO

This place is a joke. They are the rudest people I have ever dealt with! When they call you instead of them trying to help you they are only concerned about getting what they need. Horrible business and they need to be shut down!!! Worst place I have ever dealt with!

Do not do business with TEXELL! They are theifs. My Father passed away in September 2011 and despite the fact that I have taken in a copy of the letters of administration from the court house and the death certificate, I was still told that they dont matter. They have refused me accesss to my deceased father’s accounts and I am pretty sure that they refused to even freeze the accounts and now that there is NO money in it. The companies have been contacting me to pay their bills. TEXELL credit Union are theives!

The Texell in downtown temple and belton are much nicer with a friendlier staff than the one on 31^st street.

The staff is very friendly. i never have any problems when i come here. The staff does seem to change kinda often as in they get transfered to other stores. I prefer working with the same people for my loans and CD’s and it seems after a few times i am having to work with someone else. But great credit union good rates and conveniently located.