Phoenix Kitchen

Really bad costumer service. Very unprofessional. With only few costumers and not busy at all, as first time costumers we did not feel welcomed nor satisfied at all by the waiter (Kai) who at the same time made us feel rushed even though we had questions about the menu and had not patient to answer. Waiter never came to the table offering water, asking if we were ok and we had to reach out to another waiter. Not tip deserve. Good food, but really Bad service. Don’t come.

Who doesn’t love their spicy salty chicken wings! LOVE LOVE LOVE. I love chicken wings and this place, hands down, have some of the best Asian chicken wings out there. No one makes it like them here! I got other food here before, but dem chicken wings man… CHICKEN WINGS LOL

Convenient, efficient, and consistent. Comfort food done right. Might be slightly overpriced compared to other places but value is getting harder and harder to find nowadays!

Love their desserts, their noodles and specially their drinks. Service is just ok tho’. Been here several times but food is better than their service.

Surprised that I haven’t written a review for this restaurant, but my boyfriend and I eat here ALL THE TIME!
They have a variety of food to choose from such as rice dishes, noodles, soup, desserts, and drinks.
My favorite dish is the Sliced Prime Rib with egg. All of the other dishes we’ve tried there were great, too. We haven’t been disappointed in anything we’ve tried there!
They also have Egg Tarts which usually sell out everyday!
Their prices are fairly cheap, and they give a lot!
They don’t seem to have a lot of employees, but they’re always on top of their game!
They close pretty late, too, so this is a good place to go for some late night cravings!

I came here to eat last Friday, on the 13^th of May with my little brother, in the afternoon. I ordered the Beef Stew Noodle soup while ordering a Braised pork belly to go. The service was okay, there were only 2 — 3 other couple of people there. I finished my food, paid, and left. Later that day, I started getting sick, stomach cramps, nausea, minor vomiting. 7 days later and a visit to urgent care and missing work for 2 days out of this week so far. Daily and night I was experiencing diarrhea, my behind is bleeding from all the liquid stools I had. I called in yesterday night to make a complain to the manager, who was name Matthew. He took my information down like if he was taking an order. Then Matthew, the manager told me to have a good night.
No empathy for what I am going through from eating there. Where was at least some fake expression of concern? Why would someone who is suffering from food poison have a good night?
Just told me his general manager will call back. (Still waiting on the call now…)
I would suggest the Phoenix in Arcadia over this place, at least there is good services at the Arcadia location. Just avoid this location, unless you want to end up with food poison.

If u Love durian this place to go for some Durian roll Yummy !!! Every time I’m in town it’s a must go place … n I would have to buy some back for my family that’s how good it is… Great service they even pack it in a ice bag for u to keep the desert cold so it won’t spoil.

Don’t know why this place gets such bad reviews! It’s probably the cleanest Phoenix, since it’s so new. My go to is always the chicken lettuce wrap, and the duck fried noodles! The mixed fruit tapiocas is a good alternative to a boba drink :) another plus is that they open till 1am!

Great open kitchen. But, this place is more cafeteria-​style. However, the «good» thing, this place doesn’t get crowded. And, I live their desserts, too!

Always a good place to have some lunch or dinner. There are a few of these location around the area and i have been to a few of them and never been let down. This location seems to be my favorite only cause they are fairly new and its so close to home. I bring friends and family here to eat or like today i come and just do work on my laptop. Such a chill and relax place, the staff is always so friendly and helpful. The food is delicious, look at my photo. On top of what i usually get in the photo i also love to get the Pork Belly =) They have only street parking here but there is always parking. ENJOY!

The Service: Super efficient~
The Dessert: They have desserts that are already pre-​made in the refrigerator. They also have hot desserts as well. Many varieties of flavor. They are not super sweet. I love their black sesame flavor! All their desserts are less than $ 5.
The Parking: Parking lot in rear and street parking (free)

3 stars for their customer service. Only a few waitresses waiting tables. Pretty unorganized. They looked like they were not having it with the customers. Found our own table and had to wait 5 minutes just for menus.
5 stars for the quality of dessert, but the portion and price of it would have to lower my ratings to a 3.5 because it’s so small, and it’s EXPENSIVE.

Finally tried this place and I am so glad I did.
Ambiance: Everything is neat and clean with a slight modernist feel. Service was super quick and there was someone studying here too when I dined. Pretty awesome.
Food:
1. Yeung Chow Fried Rice:
— Got it with less oil and no MSG. I asked they said they put a little bit of MSG in everything so ask to take it out (if you prefer that). The fried rice arrived almost immediately and was SO flavorful. The sausage bits tied everything together nicely.
2. Sticky Rice (that usually comes with Hainan Chicken)
— On point. What else can you say?
3. Egg Puffs
— I asked for them to be served hot instead of letting them air dry and cool, in order it for it to be crispy. I prefer it this way since I don’t like eating cold things. The batter for the egg puffs is a bit on the sweet side though, although I’m not surprised since Phoenix is known for their desserts being quite sweet.
Would definitely return. So good.

Excellent location because it’s new and clean. They also have a parking lot in the back that many people seem to forget about because it’s always empty in the back when I go.
Phoenix is known for their coconut milk drinks, other HK desserts and comfort food like fried rice, noodles, etc. that always hit the spot especially late at night. Their hours make it convenient for late night munchies. They don’t skimp on portions, at least for their fried rice, noodles dishes.
Many Phoenix Dessert places offer food but I think this location has the most extensive menu. It’s also an open kitchen so you can see the chefs cook.

I ordered a Shredded Chicken Noodle soup for dinner. As I was eating it at home, I noticed that there were shards of something in the soup. It looked like small speckled egg shells. Then as I was digging through my noodles and spinach looking for more eggshells, I found a small caterpillar in the folds of the spinach.
I immediately stopped eating, spit out what was in my mouth and drove back to the store. The same employee who helped me at 10:14pm asked me what was wrong. I asked for a fork and proceeded to pick the caterpillar out of the bowl and show me. He offered me another bowl. I’m beyond disgusted. This was my first and last time eating here.
The County of Los Angeles gave this restaurant grading of A. They have made a huge mistake. I can only imagine what other disgusting dirt and bugs end up in other customers food. Don’t patronize this establishment!!!

The good is ok and comes fast. The jello is made earlier and kept in their refrigerator. Their drinks are too. They have a date on it so you can tell when it was made.
The center of their tables are stuck with oil. They don’t clean that part very well.
It’s hard to talk to some of the servers because they don’t speak English very well.

I never knew what was so good about Phoenix. This new concept is also whatevers to me. I’ve been here twice already and their food never really made an impression on me. It seems like something I can easily make at home. Things were too bland. It looks nice in their menu, but when it comes out, it’s just whatevers.
Not impressed.

The service here was quite fast and the location is not crowded, perhaps because this location is newer. I ordered the Lo Mein Minced Shrimp and Pork and it was quite flavorful. It’s a dry noodle dish. It was pretty greasy, but I suppose that is to be expected at Chinese restaurants in the States. I couldn’t finish the portion by myself so I would recommend sharing.
I also ordered the barley with lime beverage. Some of the beverages are pre-​made so they take it out from the fridge when you order them. This one is a pre-​made drink. As the name in Chinese suggested, it was very «healthy-​tasting». I didn’t taste much of the lime and it was pretty difficult to get the barley with just the fat straw. I ended up taking it home and eating the barley with a spoon. The barley was not quite cooked through so I would have preferred them to be softer.
My friend ordered a Chicken with Shiitake Mushrooms and Sausage to go because she loves the dish a lot and wants to take it back to the Bay Area with her. However, the waiter didn’t hear the «to-​go» part and brought the dish when the order came up. Other than that mishap, the dinning experience was quite pleasant.
The place also has some prepackaged pastry, desserts, and braised food items that you can take home with you. So definitely worth trying for a budget meal or just some deli food to take home after work.

My friend told me about the braised pork belly over rice and I just knew that I had to check this place out!
First off, the pork belly is absolutely delicious. It’s less than $ 8 and definitely filling. I got their lychee green tea, but it tasted decent. It was about $ 3 and I thought it was pretty expensive for its mediocre taste. My bf ordered the durian coconut roll. He enjoyed it since it’s one of his favorite treats from Phoenix.
Overall, the food here is good. I highly recommend the braised pork belly! There is parking along the street as well as a lot behind the building.

Phoenix Kitchen in Temple City is the newest branch of a food boutique that was established nearly 50 years ago. It is part of the Phoenix company’s new concept, advertised as a «US-​version dai pai dong». That description is not to be taken too literally, because all it means is homestyle Cantonese cooking with a Western-​style open kitchen. The restaurant facility is actually indoors and not an open-​air food stall with folding tables and plastic stools.
The menu is the same as the Arcadia branch, including simple Cantonese small fry dishes, porridge, soup noodles, BBQ meats, cold platter, and some Western appetizers. It’s missing Cantonese classics such as clay pots and seafood, but made up by following the dai pai dong philosophy of affordable meals (entrees under $ 10) cooked-​to-​order using traditional Guangdong recipes.
Phoenix Kitchen’s specialties consist of stir-​fried dishes, which are skillfully cooked in large steel woks with noticeable «wok hei». The distinct sooty rich flavor and smoky aroma found in Phoenix’ sauteed green bean with mushroom and sausage dish exemplifies the dai pai dong-​style high heat stir-​fry cooking technique. This dish was not cooked too oily.
One item that I highly recommend at Phoenix is their cold salt-​baked chicken. It’s boneless and skinless, the shredded meat is tender and savory after being marinated in light salt and vinegar seasoning. I am also a fan of the Hakka braised pork belly which was prepared with thick slices of lean pork belly simmered in mustard pickled greens. Both savory dishes are great for pairing with rice to neutralize the saltiness.
Although the Phoenix chain is primarily known for their Cantonese desserts, their homestyle kitchen food is actually solid for LA standards. However, if there’s anything this branch needs work on, it would be to improve on their service. The servers are inexperienced as admitted by the manager and the restaurant is currently understaffed, so expect requests to be fulfilled with poor attitude and put aside at least 10 minutes to pay for the bill.