Wheel Specialists, Inc.

I bought some spacers and was messed around by the staff. The management was eager to make me happy and offered a full refund and I could keep the spacers. I declined, I had the spacers and they were what I wanted. The fact that they went out of their way to make sure I was happy was enough was enough. For impatient people that don’t want to order online and want good pricing, this is the place.

Had wheels and tires installed today on my vehicle. They provide fast service, friendly service, and have a excellent waiting room. I will not be going anywhere else for wheels or tire and I would highly recommend using them.

I was originally referred to WSI by an indy shop just down the street who was trying to diagnose my shaky steering wheel. Sure enough, the specialists at WSI showed that I not only needed a proper road force balance, but two of my wheels were bent. They went ahead a did a solid job straightening out the wheels and balancing the tires. Fast forward about a year, I noticed a slight issue with their install. I contacted Chris who called me right away and got me a reservation in a few days based on my schedule. After showing up, they quickly rectified the issue and balanced my front tires again perfectly. They also checked my tire pressure and torque specs on the bolts. When I got home, I noticed they even tire shined my tires. Wow, what a stand up job and great customer service. I am very satisfied and will return again soon with my other cars.

Super clean, huge and nice place. I got a great hookup on my wheels! I’m not sure why people would go anywhere else!

I recently purchased a new F-​250 and was looking to replace the ugly stock wheels with something nicer to really spiff up the look of the truck. Looked around and found some good positive reviews on Unilocal so I decided to go pay them a visit. Stopped in after work late in the day and spoke to Jeff about my options. I told him I really did not want to get into going with bigger wheels and the added speedo work etc that that would entail. He showed me a few options and told me he would do some research to see what else was available and email me some photos. A few hours later he emailed to let me know that he would be out of town but had turned my request over to his associate Dave.
The next day Dave emailed over some photos of some wheel options. I saw some I liked and emailed back some questions. I received an immediate answer. Being the wheel neophyte that I am, I had some more questions and emailed back quite a few times and each time Dave gave me an immediate reply. He made the experience extremely easy. I picked the wheels and set a time for installation on a Saturday. The installation was maybe two hours total. Work was done with the utmost of professionalism. The entire experience could not have been easier or better.
As a small business owner myself, I was very impressed with the level of customer service & satisfaction at Wheel Specialists. The attitudes of the folks and the quality of the work speaks volumes. In my business, I strive to EARN my customers business and work hard at it, It is obvious that the team at Wheel Specialists does the same.
A sincere thanks to all and, yes the truck looks absolutely killer.

Before going into WSI, I went to three other shops that told me I need to spend over a thousand dollars in custom machining for my valve stem to fit with my Brembo brakes. I called WSI and told them the situation. When I got off the phone with Mike, I felt more confidence from WSI about fixing my wheels than all three shops prior combined. I came in and saw Dave, the most proffesional and confident man I have talked to about my wheels. Every part needed was in stock. After less than half the price and ON POINT estimated completion time, I was flying with no check engine light and a small basic understanding of the wheels and what to expect (Dave makes sure you understand everything). He explained how my wheels need to be balanced correctly as opposed to how Big O and discount do it. You can FEEL the quality. The techs working on your car are proffesional, friendly and make you feel confident you don’t have to watch them. (I’m very skeptical of my car and who works on it, like most) Every time I take my car somewhere I deal with mediocrity, WSI is NOT mediocre they are a 5 STAR company. Trust that I don’t review 5 stars for nothing. Even though I’m 40 min away, I will take my wheels… NOWHERE else.

I found them online and from the first quote request to the sale and even after the sale was treated very professionally; CJ was helpful, friendly, very knowledgeable about wheels and tires. He answered all my questions and concerns and in the end I am a very happy customer. I got a set of beautiful 22″ wheels and tires for my Chrysler 300C at a very competitive price. I definitely recommend this company, even though I am all the way in Nebraska! Thanks again!!! Cassie

Very impressive. I stopped in a bought some updated wheels for my car, price was very fair about the same as most the online shops but service made a big difference. In addition to mounting my new wheels reusing my old tires they painted the hub on my car black to match, swapped out silver lug nuts for matching black ones and even cleaned my calipers so they’d look good through the new wheels. In addition after I had the wheels installed I had no way to get the old ones home so Jeff volunteered to drop them off at my house on his way home.
I won’t ever go anywhere else.
Thanks

This place is the definition of professionalism. My service and experience was custom tailored to my needs. I felt comfortable leaving my wheels with them for repair and was completely satisfied with the quality they produced.

Wheel Specialists Inc was a great experience. Friendly customer service and provided detailed answers when asked.
I had my tires shipped directly here from an online retailer and Wheel Specialists Inc installed them for me.
I will never once set foot in a discount tire kind of place after going here. Go to Wheel Specialists Inc instead. Their prices were better as well. Quality of workmanship was impeccable. These guys actually care about their customers and value your business. I will recommend (and already have) this place to friends and family.

This place is a 30 minute drive from where we live but both of our cars go here for tire changes and tire installation. Quality workmanship, fair prices and professional staff. One of our cars has a staggered set up (different sized front and rear tires), and these guys have consistently provided professional service. Highly recommended.

This place is more than a wheel shop… they sell wheels… but WSI is a top notch service company.
The customer service is exemplary. The organization has an above and beyond attitude throughout.
I had a wheel crack and they drive me home to pick up my OEM wheels, balanced and mounted them. Yes they drive me one hour round trip.
There are many wheel. shops but this place «just gets it !»
If you are looking for a wheel place I would recommend wsi. Ask for Chris.

I wanted to write an update to my review because I was contacted by C.K. from WSI who was very professional and explained that my experience was not characteristic of the business practices of WSI. I know WSI has great reviews for their work product and wanted to update my review to reflect this much better and more recent experience. I appreciated his professionalism and invitation to come back in for a better experience. I will update.

Curtis is top-​notch! He saw to my wheel repair quickly and efficiently. Customer service is obviously the priority here. He dealt with my schedule changes without a flinch, completely understanding. He even knew the previous owner of my Lexus IS-​F, who had also used these guys for his rims. He had no hesitation to show me the problems we were up against and helped solve them with utmost concern for our safety and finances.
EDIT: Treated so well here that I bought a set of tires as well. They needed to be replaced. I wasn’t pushed into it by anyone but common sense after they showed me my old tires. Curtis found an ideal set of tires for a fair price.

Been coming here for years. Great guys with a ton of talent. They take the time to go over your ideas and match them to the perfect fit for your car. Really enjoyable.

I delt with Larry everything worked fine they had the wheel they had the great price product arrived on time what more could I ask for thank you Larry.

Going in, I had heard mixed reviews about customer service… let me just tell you that either completely changed or was completely false. They guys were amazing to work with. Very professional and courteous. They did an excellent job repairing my bent rim and even went as far as cleaning/​inspecting the other wheels while they waited for the repair to complete.
I will definitely be recommending these guys to anyone I know that needs any type of wheel or tire work done. Cost was highly competitive compared to mobile repair and other shops I looked at. These guys came highly regarded from some of my friends, and I’m glad I listened to them.

I just returned today from a 10 day vacation only to arrive at the airport parking garage and find I had a flat tire. Not a great way to end a vacation. I set to work putting on the spare and pondered my next move. With a family of four, way too much luggage and a strong desire to get things fixed quickly, I decided to call Wheel Specialists, Inc. I have previously done business there and was very happy with service and results. Today, once again, they did not disappoint.
Now, I realize that fixing flats is not what keeps them in business but they were on the way home and it was an easy solution. I called from the airport and they immediately began getting all of the necessary information to make the repair. They were very polite and eager to please. When I arrived at their facility, I was greeted immediately as I stepped out of the vehicle. They had the paperwork in hand and took my vehicle in immediately. 15 minutes later I was out the door and on my way. They had taken all of my luggage out of the car, returned the jack and spare to their proper place and re-​loaded the car. Nice work boys!
I don’t write many reviews but I felt that I needed to make an exception this time for what I deem to be exceptional service. This business is a notch above its competitors. I give Wheel Specialists, Inc. my highest recommendation!

These guys know what their doing, unlike some of the «others». From milling down to the correct offset, making the wheels hub centric, powder coating, tpms installs everything was shipped/​packaged properly. Communication was great through out the whole order, thanks again Chris — you guys ROCK!

These guys are awesome! I have never seen a shop this clean before. Cade totally hooked me up!
HIGHLY RECOMMEND!!!