Indulge & Co.

Antwaun can cut men’s hair, I know that, and he does a great job at it. I can’t speak to women’s cuts because I’m not a women but, he gave me one of the best hair cuts I’ve ever had. He’s also a very nice, very deferential individual. His shop is very clean and very relaxing too. One more thing, I never met Antwaun before he cut my hair so I’m not giving him a good review to promote his business, I’m giving him one because he earned it.

I have been a regular client (every two weeks I get my hair done) of Antwauns for 7+ years and he is definitely good at maintaining healthy hair in the hot and dry Arizona weather. I have Type 4 hair and he has maintained my tresses from relaxed hair to my all natural phase and the transition of going from natural hair back to relaxed hair. I don’t typically write reviews because I am extremely cautious when endorsing any business (especially anything as subjective as hair styling). Most recently he cut my hair into a short asymmetrical haircut that I love and I have received many compliments from other hairstylist and people. I recently relocated to southern California and I am looking for another stylist, but when I return for visits to Arizona I schedule appointments with Antwaun.
NOTE: I am a very vocal person when it comes to styling and cutting my hair. I ask questions (especially regarding the products used) and if I notice that the stylist is cutting too much hair or is not executing the hairstyle or haircut that we discussed I have no problem with speaking up and questioning what they are doing. Antwaun is very receptive to me being vocal about my hair service and has maintained a professional demeanor and thoroughly explains anything he uses or does to my hair when I question him. I appreciate that because I have had other «professional stylist» seem irritated when I ask questions about my service or the products that they are using.

I really really don’t like leaving anything negative, it sucks the energies right out of you. I feel it’s important that other people know. I’m not posting about the entire place just on the person that did my hair. I showed the stylist a picture of what I wanted, color wise. She said she was a «color expert» & I believed her. after 3 hours of getting over processed, i left there with my hair falling out. Ended up having to go to another salon & having it redone that day. The hairstylist, who was nice, texted me asking what I thought because I left in a hurry (mortified) I didn’t respond right back because I was so angry, so responded 3 hours later. Telling her my displeasure. Sending her a split screen of what she said it would look like, what it ended up looking like & what it look liked AFTER spending $ 200 to fix it. $ 300 day I wasn’t expecting. I thought she would do the right thing and refund me my money, she didn’t. AGAIN, this isn’t towards the whole salon, just the one stylist. I did keep the picture just in case I needed proof. Beautiful Salon, but know your stylist before putting your head in their hands :)

DO NOT GO TO THIS SALON! I’m not sure about the hair services but I went to Shanae for a Partial lash extensions and she glued all my eyelashes together causing unbearable pain and when I got them off by a license professional (I work at Dolce Salon and Spa, why I didn’t just get them done there I don’t know!) she refused to give me my money back and said she was no longer liable. When I asked to see her license and certificate she came back with a piece of paper with her number on it and said she did not have any certificate for lash extensions because she «didn’t need one». First off, I’m in the process of launching a formal complaint with her to the AZ board of cosmetology, when I contacted them and told them she had no license publicly visible nor on hand they said they would be visiting her salon ASAP because that is a HUGE fine. Secondly she could have permanately damaged my lashes and the esthetcian that was at work said it was the worst job she had ever seen and it took her several tries to even get the lashes off. Honestly I’m only writing this reveiw because I know for sure she’s probably going to get a huge fine and may even get shut down so I would STAY AWAY, especially if you are going for lashes.

Let me start by saying — I do NOT like leaving negative reviews… but looking at my hair every morning for the last couple of weeks made me do so.
Found Indulge on Weekly Plus with one of their special deals for a color and cut and had the stylist by the name of Antwaun. The deal was pretty sweet and the place is near work and of course the 2 existing Unilocal reviews were 5 stars. so I purchased.
The first red flag was when I tried to call for an appointment and the 2 phones listed on the deal kept ringing and ringing… I understand small business are busy, but not a good start. What did raise the real flag though, was when I was told while booking that the deal did NOT include styling or even a simple blow dry. Really?! Every salon other then Supercuts and such do include that with your hair cut. After all — look at the price of a cut at Indulge — shouldn’t that include a simple blow dry?! I do know some of these deals are specifically tailored, but who in the world would want to go get her hair done at lunch break and walk back to work with dripping wet hair? Not me! So… needles to say, to avoid the extra charge (which is not little!) I opted out from the color, with which Antwaun was very accommodating and asked for a simple blow dry instead. Boy, Am I glad I did!!! No, Really, huge relief I did not trust him with my color as well. Hair grows out and can be cut again in a few weeks… but a messed up color can take months and destroy hair to be fixed.
The main reason for my One star review is that in my humble opinion this guy cut my hair worst than any hair stylist student I have been too. I will go as far as saying the worst hair cut I have ever had! Period. I pointed my concerns out to him while I was there and he assured me that in a couple of weeks and when my hair is styled it will look like what the cut was intended to be. To give him the benefit of the doubt I waited two weeks to write this review… and guess what, my cut is not looking any better…
Someone suggested that instead leaving a bad review (as I mentioned I don’t really like doing that) i call Antwaun and explain and ask for a redo. No way I am trusting him again with the scissors. Sorry. I am just being honest.
PS — he frowned at the $ 15 tip I left him (not sure why I left him any, as I left the salon pretty unhappy !?). Also not sure what the other reviewers are talking about — the decorations, the space, atmosphere, the parking and all that — it is a little 3 chair room in a beauty mall, nothing special, paid parking cross the street (unless the clients of the salon can use free underground parking, which I was not made aware of). But these are just the little things.

I love coming to Indulge! Great atmosphere and talented staff. My sister comes all the way from Illinois to get her and my nieces hair done. No one else touches our hair!!!