GEICO Insurance Agent

Well shitty ass geico isn’t even making progress with fixing my truck… well geico you have lost a customer… a Veteran hope your happy. So much for being Military friendly and I hope other vets see this post and will turn away from this insurance company. My truck has been wrecked for 2 ½ weeks now and they can’t even order parts for my truck because you won’t give enough to fix it. Whish there was negative stars on here because it would be –5 that I would give you.

Kelsey was very helpful and provided me with all the information that I needed to set up my policy

This was a quick and easy transaction with the help of Kelsey. Others workers also offered help as soon as I walked in the door and answered all the questions I had.
I highly recommend this office.

Moved over from State Farm and saved some money. Talk to Anthony for a great deal ! He explained various options to us clearly.

The office was great to work with. My agent Kelsey was very helpful, honest, and answered all my questions. She provided me with email communication on quotes I requested. There were no hidden fees. She did a 5 star job

I just signed up for a great price (by comparison to State Farm) and better coverage with GEICO. My agent at State Farm was almost to the point of harassment. She was constantly trying to sell me additional services and trying to drag my significant other into it. When I spoke with Marc at Geico it was quick and easy and instead of pressuring me with tragic scenarios he explained and informed the coverage I was getting. By the way, I got better and cheaper coverage for 16 dollars less.
You would think by having an agent you would have a smoother transition but from what I’ve researched they are commission based and your premium pays for having an agent. Well I’m happy I dropped that agent and became my own representative. She was a regional sales manager also. Now if I ever needed to make a change in my policy I can do so online, no middle man/​woman.

Victoria Hegge was extremely helpful and easy to talk to. I’m a Geico member for life

She was the friendliest agent I have ever spoken with. Their auto insurance rates were what’s cheaper than my current insurance policy. I have been accident free with progressive since 2008. And the rates keep going up! I requested a quote online from Geico. Geico has made me incredibly happy. I have a brand new Fiat with full coverage insurance and they offered me excellent coverage at a fraction of the price of progressive. The agent was so nice to me, and very patient with me. Everything can be done over the phone, everything was explained thoroughly on the phone and documented via email. They also have a great app on your phone I don’t plan on switching for a long time, thank you !!

We went in for a quote and decided to switch to save a few hundred bucks on our auto insurance. Janet Carrillo was the sales agent that helped us, she answered our questions very professionally, was friendly and helpful.

I just purchased a new car, so while I was at the dealership finalizing all the paper work I called Geico and spoke with Kelsey. The whole process was super fast and she was incredibly helpful and patient. It was easy and hassle free. I think it took about 15 minutes and I was covered.

Great experience buying car insurance from Geico. Was referred by the salesman at Tempe Honda and had insurance at a competitive rate before I drove off the lot, super easy. Everyone I dealt with was extremely professional.

I had geico. I was hit by a red light runner and geico put me at fault. I was in the hospital with a neck brace on and had sever tbi and the agent was calling me threatening me to get the police report to him or else. My wife got me a lawyer to protect me FROM MY OWN INSURANCE COMPANY! Thank god she did because they changed their tune fast. Stay away from geico!

So Geico… Top notch; At least the customer service representatives seem to be. As for the employees in this store location, that’s another story. I can promise that if you go in and receive a quote from Vanessa Moraga, you will be misinformed as well as lied to. After giving us a false quote of $ 585 for six months, we received a bill for over $ 700. When we called she tried denying this fact and said she didn’t see the problem since the monthly payment she stated was still the same. She also was rude and talked over us. Additionally, she made other mistakes and didn’t seem to know the policies of the company or the state. She had to ask other employees several questions about licensing, registration, accidents, etc. during our quote. (Some of them were unsure of the answers too.) Other mistakes she made were spelling errors on our insurance cards, not putting us both on the cards, and saying I was not eligible for a student discount. Overall we were highly misinformed and recommend that you call customer service for quotes if you cannot access a different location.

We were doing some price comparisons for auto insurance after being with the same company for several years. We got several quotes online from several different companies but the ONLY company to have an agent reach out to contact us if there were any questions was GEICO. Good move and Molly was very sweet so she made it very easy to decide to switch companies.

I simply loved the experience of buying my auto insurance from Geico. Their rates were the best among the 5 quotes I got… I have got the same feedback about Geico’s rates from almost all my friends too…
I bought the insurance over the phone since I had to clarify a few things about the policy… Christie from the local Tempe office was very helpful and the whole process was over in a matter of minutes. While buying the policy I did not have my bank’s routing number… Christie just asked me the name of the bank and she got my bank’s routing number within seconds (its same for all branches within a state)… now thats what I call awesome customer service…
Awesome customer service from local Tempe office and great insurance rates!

I was recently involved in my very first automobile accident while merging onto the I-​10 via I-​17. While stopped on the on-​ramp, this crazy ass woman whom I had been eying in my rear view for at least 5 minutes while making snide comments about her crazy hair to myself, SLAMS INTO ME going at least 40mph. I spin onto the gravel and slap my head against the driver side window obviously shocked and wondering what the fuck just happened. I get out of my car, donned in stilettos and all, and strut through the gravel shaking my finger and explaining to her the rules of driving and how she, clearly, was not obeying them. Thank you for the whiplash and for ruining my day. Luckily, for me, she and her totaled 1999 Chevy Cavalier were fully equipped with Geico Auto Insurance.
Now, I have always thought the gecko commercials were a little silly, but man, these people do no mess around when it comes to accidents. Within ONE HOUR of my collision, I had received a phone call making sure I was alright. Within 4 hours I had already been offered an inconvenience check along with medical bill coverage for up to 2 months. Since I hit my head pretty hard, I had to decline. to cover my own ass just in case something is really wrong. Their estimator came to us to give the verdict on the damage. and cut a check on the spot. Everything, for the most part, was taken care of within the first 24 hours, including my rental car which they are obviously paying for as well. I have received letters in the mail and phone calls everyday and have not been intimidated or disappointed with anyone i’ve dealt with.
I myself do not have Geico, but rest assured, if the person who slams into you does, god forbid, your life isn’t over. they are extremely helpful and professional, and genuinely do care about you.