Called in a pick up order for a grand slam, and ordered pancakes eggs bacon and hash browns. The lady in the phone tells me I get another item and it was then that I was confused because I thought you just choose 4 items but maybe they changed it to 5 so I order another item. i get there, I paid for my meal and when I get to my car I notice no pancakes. I go back in to explain the situation and it seems she doesn’t know what to do about it. So I asked for the pancakes but on top of it she makes me pay for them. Maybe I’m just a spoiled American consumer but I would have returned the toast in exchange for the pancakes if I knew she was going to charge me. So a 7 dollar meals turns into a 10 dollar meal and when I get home the first original order is cold already.
C M.
Tu valoración: 2 Tempe, AZ
The food is alright for a Denny’s but the service kills it. Rude employees, and good luck ever getting someone to answer the phone for to go orders. The employees don’t care about building any kind of customer base, and considering how many options are in this area you’d think they’d care about preserving their pay. Oh well. Will not return or recommend.
Connie W.
Tu valoración: 4 Tempe, AZ
Food was tasty… our server R. Carlos or Carlos R. was the best server I’ve had in my 3yrs living in Arizona
Navya G.
Tu valoración: 5 Tempe, AZ
Ok the service was not the best, prices r a lil high but they had the best fries ever! I had the veggies burger and the sundae with baby pancakes. For 2 $ u would never get a dessert like that. Over all i would go there again when i want to treat myself Good place
Gretchen G.
Tu valoración: 5 Sacramento, CA
I thought this Denny’s deserves a five star! There was only one hostess and one waiter and they were hustling and I think they did a good job! The food is always decent.
Jennifer H.
Tu valoración: 4 Lakewood, CA
Overall this Denny’s was fine. We were staying at the DoubleTree down the street and needed a late night bite to eat after dealing with a delayed flight and missed connection. Even though it was nearly midnight our server was attentive and nice. He seemed to be the only one working the dining area but it was a rainy Monday night, so they were not busy at all. He took our orders and brought out drinks quickly. Our food came out quickly as well. My waffle was fresh and crispy, and the eggs and bacon were decent. My man’s Super Bird and fries were hot and fresh too. Of course it’s not anything luxurious, because it’s Denny’s, but it was decent and satisfied us when we were hungry.
Rachel W.
Tu valoración: 1 Tempe, AZ
I didn’t have the greatest experience. I waited 25 minutes for nachos(that weren’t good at all) and the place was pretty dead. My server didn’t once check on me and eventually just put the check on my table and said«Here you go» and walked away. I definitely won’t be returning.
Adam T.
Tu valoración: 1 Tempe, AZ
This is by far the best Denny’s I have ever been to. All these two star one star reviews are people expecting a 5star steak house… The restaurant clean the staff is nice and quick the food is great and you can get a quick meal for cheap without paying much. You really can’t go wrong with this location.
Kyle G.
Tu valoración: 1 Phoenix, AZ
I hesitate to write a review for a national chain restaurant but since there are other options for Denny’s in the area I figured this would be helpful. This is a poor location. The staff consists of all mid 20 something guys who hate their job. While waiting for my food another customer complained that his drink glass had lipstick on it, another server and the cook argued over an order and I also overheard the staff talking poorly about one of their coworkers. The food was consistent with Dennys but not the experience. My server’s uniform seemed not to be washed in a while as it was covered in stains(it was only 7:30am and judging by my visit its not like he was working hard). I’ll never go back to this location. The Denny’s on the 202 and Scottsdale Rd is much much better.
Austin C.
Tu valoración: 5 Carmel, CA
Upon entering the Denny’s on Broadway you can’t help but feel the surge of energy from the disgruntled staff and uncomfortable, unsatisfied customers. We started off ordering a round of menus that the staff neglected to provide, we definitely recommend making that your first order, it was very helpful. Our waitress Erica greeted us with a look in her eyes that says«I hate my life» and continued to impress us with no social interactions and an incredible amount of sass towards her fellow employees. You could tell almost instantly that the chemistry between all of the employees was simply electric. When ordering the zesty nachos, which were just as delicious as they were soggy, the waitress questioned us about actually getting them which made us believe that the cheese for the nachos was left out overnight. The taste didn’t argue with that theory. The level of professionalism throughout the staff was sterling. With our waitress/es rotating like the back end of the Phillies bullpen in a losing effort and the easy mistake of forgetting silverware made it hard not to feel like home. When we finally got our food we were amazed by the mediocrity of it. Everyone felt special as their meals came out individually and cold or warm from the gourmet heat lamp. Our tastebuds exploded when we found our toast came pre-buttered and our burgers were dryer than the Arizona heat. Simply an unforgettable experience, in a word: lackluster. Oh but the milkshakes were bomb, 5 stars for dayzzz!
Andrew S.
Tu valoración: 1 Mesa, AZ
Wow! Absolutely gross… this place doesnt look clean at all! First they sit me at a table where it looked like the cookie monster was eating… Food every where… Second off waited forever for my food… im actually a regular at the Rural road and 202 Dennys and will ONLY be eating there for now on… We only stopped here because it was on the way home and it was a bad decision! Stay away! Lol and the waitress just keeps trampling through it… Wow
Agnieszka B.
Tu valoración: 3 Phoenix, AZ
Ordered a Avocado Chicken w/o mayo Sandwich for pickup. Received a chicken sandwich w/mayo & no avocado. At least the fries were not greasy & tasted good.
Scoobella N.
Tu valoración: 2 Rodeo, CA
Sitting here for bout 20 min n no food the lady behind me coughing like crazy I guess no breakfast to day this sucks
Asenath N.
Tu valoración: 4 Chicago, IL
My fiancé and I went to Denny’s while in Tempe for the weekend. It was located right by our hotel. Our waiter was really nice and attentive. The food was also good. I ordered one of the skillets and I was really impressed. If you are staying at the double tree hotel in Tempe, give Denny’s a try.
Heather G.
Tu valoración: 5 Phoenix, AZ
My boyfriend and I are newly regular here. Our server, Kathy(in case more than one Kathy works there, she’s the one with the short hair and red streak), has been nothing short of phenomenal! We walk in and she has us sat in her section, no matter how busy she is. She knows our drink order and food order right when we sit down. Food is great and service is spectacular. We are moving in a couple days to Phoenix, but we will absolutely commute to this Denny’s just for Kathy!
Kennedy S.
Tu valoración: 1 Phoenix, AZ
Got to say the worst Denny’s I ever had been to, we simply came in to grab some fries, the food was done and the only two worker who is working here took a break/went outside at the same time while the food is siting cold. Not recommended, very disappointed at the night shift worker and my visit here. They also didn’t care to clean to tables or even pick up the plates. I don’t know about other shift but the night shift had a very poor costumer service
Ramona A.
Tu valoración: 1 Phoenix, AZ
Can’t say I will ever go back for breakfast. Ordered a simple two eggs over easy, hashbrown and sausage. The toast had so much margarine on it I actually had to scrap it off. The hashbrown looked nice and crispy until I uncovered the over cooked crispy and over fried underneath. I couldn’t even eat the hashbrown. The«small» sized over easy eggs were over cooked and had very little yolk. I went to use the bathroom and one of the two toilets were full of toilet paper and shit. There was even a employee in there that didn’t do anything about it. When we went to pay, the girl at the counter asked how our meal was and I mentioned the over cooked hashbrown. She just said sorry and that was that.
Mark W.
Tu valoración: 4 Tempe, AZ
Friday, 8:45AM. Having dropped off my car down the street I selected Denny’s instead of the other fast food options available early in the morning. I was seated immediately. The waiter popped by thirty seconds later. I ordered the Hash Skillet. When did Denny’s go to skillets for breakfast. I love skillets, and, yes, I haven’t been in a Denny’s in over five years. I took the up sell on the OJ and turned down the extra carbs(e.g., toast, tortillas). The food came about two minutes later. It could be the fastest I’ve ever received an order from a sit down restaurant. The bill came quickly after the last bite, and I paid at the cashier’s station. I had a good experience at Denny’s and I’m willing to admit it.
Ramona B.
Tu valoración: 1 Scottsdale, AZ
I came here on Christmas night, hoping for a little appetizer to finish off the holiday right. You can’t go wrong with a little sampler. Anyways, I walk in and was seated immediately. The table I was seated at had no utensils at the table. The person who took the drinks, took around 15 minutes to even get to the table. I ordered a coffee and it had to be the oldest coffee I have ever tasted so I kindly substituted it for a mere glass of coke. Like I said, I only ordered a sampler(as a half) which is mozzerella sticks, onion rings and chicken strips. Once I got my food, the mozzerella sticks were way overcooked, the onion rings were decent but the chicken strips were under cooked. Like, I’m talking still frozen in the middle. I was highly disgusted and paid the tab and left. I wouldn’t recommend this particular Denny’s.
Amber M.
Tu valoración: 4 Tempe, AZ
I’ve had bad experiences like everyone else at this Dennys, but I’ve had far more good experiences and I would prefer to highlight those because they happen more often. It’s a Dennys, you know the menu and the service, but that’s average, this place is better than most and I enjoyed going so much when i did, i returned more than once. Food was hot and delicious even at 3am, however the service late at night isn’t the best, nor should anyone expect it to be, it’s 3am. Early morning is the best time to go in my opinion, never had a bad time during the morning hours. If i were you, I’d avoid the weekends as it certainly gets busy during those times. I definitely recommend the Holiday menus, best choices by far. I went this morning– waitress was nice, food was speedy, hot, and delicious.