This place… it’s all about the little things I swear! I started here using a groupon for a teeth cleaning w/full x-rays since I don’t have dental insurance. They were friendly and efficient both when scheduling and upon arrival. Most importantly, they were ONTIME. I was taken back and the hygienist was gentle and really friendly. She tried to get to know me and didn’t «rush» through the cleaning. The doc came in & mentioned a few things I needed to have done but was honest about the time frame, gave me a printout of the estimate so I could plan for it and was thorough. The entire appointment was smooth from start to finish. Later I had an old retainer come off from my orthodontist days(15 years prior). It was cemented in. I called & they had me in right away, the doc decided it was something he could repair on his own. He charged me $ 50 to clean the teeth before putting the retainer back on then cementing the retainer. In, Out, Inexpensive, and a job well done. Love it! You’re not going to walk in and see marble pillars or anything fancy but the service and efficiency is most important and you won’t be disappointed.
Mo B.
Tu valoración: 5 Tempe, AZ
OMG, where do I begin! It had been years since I went to see a dentist partly because of my lackadaisical attitude but mainly because of my FEAR of pain and the cost. First off, I chose Dr. Hawkins’ dental office because it’s located directly across from where I worked at the time. And, even though, I work further away now I still get my dental work done there. After my initial consultation three years ago, my fears were soon realized. I had a lot of dental work to do and Dr. Hawkins and his team stuck by me. I admit that I had not been the greatest patient. I would miss appointments on purpose, I never did my «homework» and I was reluctant to change my bad habits. One time I called to push back a crucial appointment for the second time, and I remember the receptionist saying, «Oh no, you don’t. You have to come in for this one.» It’s like my teeth were more important to them than it was to me at the time. And I never get the feeling that it was about money, they really cared. They never showed disappointment even when they notice that my teeth showed no improvement from one appointment to another. Needless to say, they remained patient and encouraging while I got my act together. Now, I make it to all my appointments, do my «homework» and acquired better habits to keep my teeth.
Mikel H.
Tu valoración: 5 Gilbert, AZ
This is the absolute best Dentist office I have ever been to. The office staff went out of their way to help me get the appointments I needed to leave the country in less than a week. Dr. Hawkins was friendly, professional, and above all he made you feel like a person instead of a patient. The office is very kid friendly and the staff makes you feel welcomed and like a part of the family. I HIGHLY recommend this dentist to anyone. There are not enough nice words to say about this place! I went there on a Groupon coupon, but I will tell you they have a client for life now! Keep up the great work! You guys are amazing! Mike H.
Stephen D.
Tu valoración: 1 Mesa, AZ
I’m not sure whether or not they overbook here but when you show up at 9:55am for an appointment get escorted immediately to a dental chair then sit there until 10:30am and no one comes in at all, you kind of scratch your head. How can you fall almost 45 minutes behind when you’ve only been open since 8am? I got up and walked out the door. They didn’t even acknowledge I even left until the next day(maybe that’s when they noticed) and left a timid voice mail, not even apologizing but trying to lure me back with a discount. If you enjoy waiting unnecessarily in a dental chair when they have a perfectly good lobby to wait in I highly recommend this establishment.