Big O Tires

One of my tires was running flat and I showed up here at 7am in the morning in absolute panick mood. While I was stressing and upset that I was running late to work, Tim was there for the rescue. When I first walked in, he had this friendly smile on his face which helped putting my mind at ease. When my car was getting inspected, he helped us making coffee to calm me down. Wow… he does care about the customers…
He showed me exactly where the damage was. He was honest about their prices in comparison to my dealership. He gave me time to compare prices while I was physically at the store and saved me time by calling other location to find out how much quicker he could get the tires that I needed. By 2pm today, I was in and out of there. I even purchased 3 years warranty so that I am fully protected.
I cannot be any happier with their outstanding services. Thanks again Tim.

Stopped into the Big O on rural with an overheating issue. The store manager, Tim, was who I was working with. He told me he would perform a quick inspection to let me know what was going on. Turns out, I needed a thermostat that wouldn’t be in until the next day (I came in almost st closing). Tim was so awesome, he agreed to even give me a ride home! What great customer service! I was called before 9am the next morning letting me know my car was finished and ready to be picked up. I strongly recommend going to see these guys. Tim and the crew are all fantastic!

Big O saved the day and potentially my life! Headed to the Apache Trail when stopped to have noise in front end checked. Stabilizer bolts loose, one would surely have come off on that dirt road. Thankfully Patrick found the problem and pointed it out! Did not even charge me anything! Thankz Patrick… you rock!

Very knowledgeable and awesome customer service. I was in and out in no time and no hidden fees like a lot of the other places I’ve been to. I would definitely recommend this location to anyone!

Great location and team. Very fun and helpful. Just picked up my new tires and rims at a reasonable price. The woman helping me at the front was fast with response and helpful with picking out rims. Very nice waiting room with a large flat screen, water, and coffee at your convince. Very clean on the inside of the facility and a nice display of tires to choose from. The best part is that they are a full service facility and the pricing is clearly printed everywhere.

Amazing customer service, got out car in and out of the shop. Good price as well.

Terrible customer service came in for an oil change Because of the grand opening oil change special… Went out of my way to get to them and find out «oh sorry we can’t give you the special on the oil change because my cars manual recommends 0 – 30 synthetic oil» really I told them you expect me to pay 60 $ from what was supposed to be 14,99 $. And I called and drove all the way here. Why didn’t they tell me over the phone we have to go by what the dealership says and saved me from driving 25miles. I’ve always used 5w30 since we have owned the car over 3 years never had any issues. I’ve been to many different mechanics and this has never been an issue till today. I thought the customer is always right what happened to that saying obviously they care less about there customers so thats one less customer they have to deal with plus many more people I always refer I’f an establishment is good I come from a big family lots of cars but this bigotires is not getting any referrals so much for grand opening… oh and when I asked for the manager the girl tells me he’s not available at the moment come back Monday and he should be in… really no thanks I’ll pass… Very unhappy customer hope this helps anyone else trying to come
here