Az Tip and Toes Nails

Be sure to come here if you want your upper lip burned during a wax. Horrible experience will not ever be back.

Nice people, really reasonable! The spa pedicure was well done and not unnecessarily long.

Very pleased with this nail salon. Only have come here two times but my gel nails have lasted more than any other nail salon in Phoenix. Clean, have an a bunches of gel nail color options, and are quick!

They do a great job and they have tons of colors to choose from. I’d give them 5 stars, but my most recent experience was a bit rushed. Still looks great, but for the cost, I would have enjoyed a longer experience.

Kelly did such an amazing job with my nails! I told her I wanted Halloween nails and she added jewels and glitter. They are so perfect I can’t stop staring! I always have a great experience at AZ tips and toes.

Reasonably priced and always friendly. They seem to be getting better at their staffing because the nail techs are doing a much better job.
I have been coming to them for at least 8 years now. The only place I go for my nail needs.

I tried 3 different nail salons in Tempe (that all pretty much sucked) before finding this gem. Reading some of the other reviews I’m wondering if I got lucky because I got really nice and pleasant people so I had a really positive experience. Massage chairs were actually nice and the atmosphere was simple, classy, and clean. I love the way my gel mani/​pedi turned out and they have tons of colors to choose from. I was also happy that they didn’t try to do my mani and pedi simultaneously (this happened at two of the other places and it makes it so much less relaxing). Prices are seriously the same at basically all the salons so they were competitive *they do charge to have gel removed though ($ 2 for nails and $ 3 for toes)*
Overall great experience, definitely recommend.

I was referred to Tips and Toes by one of my clients and I saw Thomas! He was very kind, friendly and a true perfectionist! I’ll definitely be back to see him there for my mani/​pedi!

How disappointing — the tech couldn’t have been less interested in doing her job. She spent one minute per foot removing dead skin and callus removal. Barely touched my cuticles. I just kept thinking about how I’d do it myself when I got home. I got the $ 39 DELUXE pedi — what a joke. Don’t waste your money or time. I left with dead skin on my toes and calluses on the balls of my feet. Very disappointing.

If possible, would give this place zero stars. Phuong is a major douche bag and he’s the type of person that probably tortured small animals as a child. Went in with the wife because she makes me do such things and watched Phuong file her nails with an electric buffer to remove the gel polish. She kept asking for the foils soak in and he kept saying that’s not how it’s done and no one does that. Then he asked her to dip her hand in a cup of dirty acetone. Then filed with electric file, then acetone and repeat. When this process was done, he sucked back the acetone in the bottle. Yuck.
Even went as far as to say the owner could be brought in, when the owner came she said that they do the foil removal if you ask. But at this point it was already done. Note, there was no apology from anyone. If you care about the health of your nails, go elsewhere.

I have had good and bad experiences here. But lately I have only had good ones! I always like the outcome of my nails and I think that lately they have really been trying to improve their customer service! I think that it is really important that you give them a clear image of what you are wanting with your nails or else they tend to just do «their own way» if you don’t tell them exactly what you want. But overall, I am very pleased :)

Fast, friendly and professional nail salon! I love this place and know a lot of people who can say the same! Soooo many regular and gel colors to choose from. Every person that walked in and out was greeted promptly. This nail salon does get busy so it would be smart to make an appt before hand but if not they do accept walk ins too. Jason did my coffin nails EXACTLY how I requested (thank you! thank you! thank you!) and Cindy did a great job w/​my pedi! Definitely coming back in 2 weeks!

LOYAL CUSTOMER FOR TWO YEARS WILL NEVER GO BACK HERE AGAIN AFTER THIS EXPERIENCE!!!
Really bummer of an experience. Have been a loyal customer for two years and have never been so offended by a salon in my entire life! Last weekend I went to this salon with my mother to have a gel manicure and pedicure done (like me normally both do). Our manicure went nicely and were asked to move to finish our experience up with a pedicure. When it was time for the nail tech to clip and paint he broke half of my toe nail off. He went underneath the nail and split my nail from the left corner half way down diagonally to the right side of my toe. When I looked down the nail tech didn’t apologize for the pain caused but went to his manicure desk and grabbed SUPER GLUE. Without an apology or anything he glued my nail to the skin of my toe. After asking what he was doing he insisted to paint over it and leave me toe superglued together. When it was time to pay I explained politely that I shouls be comped for this horribly painful pedicure. I asked my nail tech to speak with the manager and all he could do was say «shit! Shit! Shit!» to me and walked off to grab the manager. The manager told me that they would NOT comp OR discount my pedicure at all… after explaining to her what happened and showed her these pictures she laughed and said there was nothing they could do. I explained the health risk by using super glue on toe nails causing fungus and she continued to ignore my concerns but kept telling me how much I owed. I paid my 109 $ for the services, went home and cut the rest of nail to make sure it wouldn’t get infected. I was embarrassed and really taken off guard by the lack of care or customer service I experienced. I highly recommend to stay away from this salon. be
Their lack of care lost a really low maintenance VERY regular customer that always used to talk so highly of their work.
BUMMER.

This place is hit or miss. I go here a lot, I like that you don’t need to call ahead, they always get you in quickly and they do a damn good pedicure.
They aren’t always the kindest but they do a fast, good job and inexpensive. Also it’s pretty clean and they actually massage your legs not just rub lotion around.

I came here a few weeks ago for my friend’s birthday. This is her normal nail salon and I wanted to treat her to a manicure for her birthday. We made an appointment a few days earlier. My friend went to her regular girl (Kelly, I think?) and I got some random technician. This was my first visit to this AZ Tip & Toes location and will definitely be my last visit. I am torn between one and two stars, but had to go with a lower rating because my experience was terrible.
Even though half the salon was empty, they didn’t seat my friend and I together. When we arrived, we told them it was her birthday and asked to sit together but the technicians’ stations weren’t set up near each other. We were literally on opposite ends of the row of stations… too far apart to talk to each other. It was super lame because it was her birthday and I wanted to spend that hour chatting and catching up. Maybe I’m wrong, but I don’t think it’s too difficult to grab a basket of polish and tools and move to a different station. Especially when a regular client requests it, and it’s her birthday! Whatever.
I had gel polish on so I needed to soak them off before getting new polish. My nail tech said they don’t do soak offs and proceeded to remove my gel polish with an electronic nail file (the kind they use to prep your nails for acrylics). I frequently get my nails done with gel and my normal salon always soaks the polish off, because it is less damaging to the nailbeds. I told my nail tech I was worried about the electronic file damaging my nails, but she said it was just as bad as a soak off. I asked again for a soak off, and she said no. I think this is because a soak off takes a lot longer than using an electronic nail file… but they weren’t busy, and I requested it twice. I guess the customer isn’t always right?! She proceeded to use the electronic nail file, and took off the gel polish and the top layer of my nails. (Three weeks later, my gel polish is gone and my nails are looking terrible and very thin.)
The nail tech removed the polish, and put my nails in a bowl of acetone briefly to get off any remaining polish. She squirted the acetone out of a nondescript bottle (important detail for later). She then went through a normal gel manicure. Towards the end of the mani (but before the top coat!!!) I asked to see their selection of gems/​rhinestones. My nail tech said of course, but then forgot and put the top coat on one hand. Once the top coat on one hand was already «cured,» she remembered I asked to see the rhinestones. She offered to get them now and put them on the hand that didn’t have top coat, but I said no. It was a bummer because I wanted something fancy, and was willing to pay extra for it… but obviously I didn’t want gems on only one hand.
The worst part of my whole experience: at the end of the manicure, she sucked up the remaining acetone my nails were in, back into the nondescript bottle. That means she is reusing acetone for different clients! DISGUSTING!!! I know for a fact that acetone is cheap, and definitely cheaper than losing clients due to unsanitary practices!
Bottom line: my friend’s nails looked nice, my nails looked nice, but the customer service here is terrible and unsanitary practices are simply unacceptable. The salon can improve by trying to meet client requests (friends sitting together, gems/​rhinestones when requested). It would be nice if they offered bottled water upon arriving — it’s HOT outside — and they could install small hooks at each station to hang your purse up. Cold water is just a common courtesy in Phoenix, and classy women don’t want to put their purses on the ground! Finally, stop reusing acetone for multiple clients and reassure us that you are complying with normal sanitation standards!!!
I paid $ 70-​something for both manicures and almost walked out of there without tipping because I was so disappointed. I expressed my displeasure to my friend who was surprised to hear it, as she has always had a good experience with her normal girl. My friend said she’s never seen them reusing acetone, but that doesn’t change what happened to me. I will not be returning to this AZ Tip & Toes salon without a big apology from the owners and a reassurance that they have implemented more sanitary practices. I recommend you take your business elsewhere.

Have been going here for almost 6 years. Today I went to get a basic pedicure. I chose a color that was «more shiny» according to the staff and she wanted to charge me extra for choosing this color. Nothing more special about it. Not a gel color. New label from opi. Absolutely fing ridiculous!!! Hell no. You have already raised your prices and on top of it speed through a pedicure and now u want additional money for a simple nail polish?! The owner needs to go back to how things were and stop trying to nickel and dime customers!!! I will be finding another nail salon after this.

Kelly was amazing!!! I couldn’t be happier with my nails! I will definitely b returning

Update: I will no longer be going to this location. I almost had a anxiety attack right there at the counter. The woman who was doing my nails kept seconds guessing me. Then proceeded to tell me to go to another shop. She finally gave up arguing after I told her this was the worst customer service is had. She pawned me of to someone else.
The last straw for me was the fact that no one told me they were going to charge me more for the extra line across my tips. So even though I got a «fill» I paid for a whole new set of nails.

They always do a stellar job and are extremely affordable. They have every gel color including Essie and OPI. I usually go to Tracy and Tina… both do an awesome job!
Only potential downside is that during the school year walking in can be a long wait, so always call ahead to avoid a wait. Lots of pedicure chairs, so it’s easy to go with friends.

Thought this place would be great considering the other reviews. I give them a C on my wife’s pedicure, a C on her acrylic fills, and an F on my pedicure.
Her toes looked fine for about a week or so, but are already starting to chip – not so good. My wife is also very particular about the way she likes her acrylics – rounded square, lightly tapered. They really didn’t listen to her, plus, they left some rough edges at the corners. What really irked her was the repeated attempts to upsell her on getting gel polish on top of the acrylic for an additional $ 15. My wife used to be a nail tech years ago, and she knows that this is just a waste of money.
My pedicure left me in a considerable amount of pain. After putting my feet in COLD water, my tech, who couldn’t really understand me very well, noted my healing ingrown toenail and seemed to be concerned about hurting me, but then proceeded a minute later to jam the toenail cutter so deep under my left big toe that she drew blood. Ow. Over a week later and there is still a scab there.
No, we won’t be returning. This place seems to have a lot a satisfied customers, but we are not in that number.