AutoNation Collision Center Tempe

Very Friendly, Amazingly professional, helped me after my car was rear-​ended, Car looked fantastic after it was done. My son just had his Rav-​4 fixed here also after he was rear-​ended.
We are both thrilled with the level of service. Thank you Kari and Angela you guys rock!!!

Absolutely wonderful customer service! I was hit two separate times in the last two months and have taken my vehicle here both times. The work done is great and my car looks good as new! Great communication and updates from employees! Highly recommend!

This was my first time going through them and I couldn’t be happier. They worked with my State Farm insurance and Kari was wonderful. She preordered the parts my truck needed and let me know they should have it done by Friday. Friday morning came and she called and said it would be closer to 4 or 5pm, and also told me State Farm overpaid and that I didn’t need to pay my deductible, which was fantastic news. When I picked up my truck I didn’t expect that they would have detailed it as well! It was so shiny, the damage was fixed, tires were shined, inside was wiped clean and vacuumed. I was impressed. Every person I talked to at the collision center was very helpful and friendly. Overall the process was smooth and if I ever get into another accident (which I hope not!) I will definitely use them again.

I took my 350Z to Autonation and they did a fantasitic job. I am very particular about my car and they replaced my front passanger fender and blended the smoke metallic paint… Looks like new. Thank you guys! I worked with Mike and Chris @ Autonation and they delivered a quality finish.
=)

I brought my business to this place thinking it was the right choice since I bought my Toyota on Auto Nation Chevrolet on Gilbert. The lady in the counter was not help at all and she had an attitude and definitely did not make me feel welcome and care to understand my business. Finally call someone his name was Brian Stodola he told me nothing couldn’t do with my car since I was dealing with insurance already. Told me to comeback when insurance check arrived and go from there. I decided to comeback and give a second chance with check with me same thing lady with same attitude and rude. I asked so please make copy of paperwork and have Brian to call me, call back two days later she said he was out that he will call me back and he never did. Worst experience ever I will not recommend anyone to go to this collision center.

I went in hear because some one side swiped my car in a parking lot and took off. The damage wasn’t bad, but I had only owned my car for 2 days. Since it was just a side swipe they had to go off of my insurance to do the work after inspecting the dented door and the scratch down the side the man said he would just pull the dent and buff out the scratch for free so I could avoid a claim. Saved me time and money.

The service was quick, informative and no hassle. the quote and timeline for when the repairs would be done were right on track. They also worked seamlessly with Hertz to get me a rental car. I wish the insurance side of an accident was as easy as the collision center made getting my car repaired,

I am giving the business 5 Star. They did a very good job on my car as agreed time/​money. Very nice and friendly people.

I took my car here after someone rear-​ended me. I was in contact with the other persons insurance company, and they agreed to pay for all of the damages done to my car (2007 Dodge Charger)
When I dropped my car off, the lady at the counter assured me that they would take care of everything that was damaged in the accident. Upon picking up my car after it was «finished» I was VERY DISAPPOINTED. Here is why:
1) They didn’t fix the chipped paint, they just used silver paint from a bottle and brushed it onto the damaged parts of my car.
2) My rear-​taillight had black tint over it and upon getting my car back one of my taillights was still tinted, and the one they replaced WASN’T… They tried to tell me that «taillight tint is illegal»… they just wanted an excuse to not finish my car.
3) They removed the weather-​proof-​sealant from the external roof of my car, and did not put it back where it belongs. It was just sitting in the back seat with masking tape on it that read «front» (I assume so they would remember where to put it back, but didn’t) Because of this, water has been leaking through my ceiling for the past 2 months.
4) They removed a bungie cord hook from my trunk, and didn’t put it back when they finished so I can no longer section-​off my trunk into compartments.
*****5) Ever since I got my car back, there was a slow leak in my front left tire… I finally took it to the tire repair shop this afternoon… They told me that «Someone put a nail in your tire and removed it to make it look like an accident» Seems like an AWFULLY HUGE coincidence to go along with all of the other things listed above that went wrong.
CONCLUSION:
Be sure to check your car VERY THROUGHLY upon pick-​up. They WILL tinker with your car and damage it… the scariest part? If my tire popped and something had happened to me… the people at the tire shop said «they made it look like natural causes»
BEWARE…

Bryant handled all the insurance interaction, they got me a rental car, and the shop got all the repairs done quickly and well. Couldn’t ask for more.

I took my beloved Penny in for an estimate to repair her t-​bone damage on 6 September. Steve Grothaus worked up a very detailed estimate and shot it over to USAA within an hour. The next day, we ordered two new doors and all the other parts that got crunched.
10 September, baby’s in the shop with a projected work time of 13 days.
13 September, Steve calls me to advise me of the work’s status and says I should have her back late next [this] week, ahead of schedule.
17 September, Steve calls me to say she’s almost done, just a bit of tweaking and blending left to do and I should have her back Wednesday or Thursday.
19 September, Steve calls and says she’s done, I can pick her up after 1500. I show up at 1530, baby looks absolutely flawless. There’s zero evidence that she’d been pranged and she’s spotless inside and out.
Work completed to perfection and four days ahead of schedule, with the customer kept in the loop the entire time? Yep. As good as it gets.

I ended up at Power Collision Center after a car accident. I chose them because they are one of State Farm’s partner body shops and they’re affiliated with a Toyota dealership, so they use OEM parts. I had a great experience with them from start to finish– they do beautiful work and have great customer service. I can’t even tell where my car was damaged.